25y.xx paper jam messages
Error code
Description
250.06
Input sensor did not detect sheet picked from MPF.
No other sheets should be in the path.
250.10
Input sensor did not detect sheet picked from MPF.
No other sheets should be in the path.
250.13
Input sensor did not detect sheet picked from MPF.
Sheet also last page of stapled job.
250.14
Input sensor did not detect sheet picked from MPF.
Other sheets should have been flushed.
250.17
Input sensor did not detect sheet picked from MPF.
No other sheets should be in the path.
250.18
Input sensor did not detect sheet picked from
MPF. Other sheets could be in the path.
MPF service check
Action
Step 1
Check the springs, links, and tray guides on the MPF assembly for damage.
Are they free of damage?
Step 2
a
Make sure the MPF sensor cable is properly connected to the
controller board.
b
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Input Tray Tests > Sensor Tests > Multi‑Purpose
Feeder
Does the sensor state on the control panel display change when it is
toggled?
Step 3
Make sure the MPF pick roller and separator pad are free of debris. Check
both for wear or damage.
Are they free of damage?
Action
Go to
"MPF service check" on page
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostic information
73
4514-420, -430
73.
No
Replace the MPF
assembly. See
"MPF
assembly removal" on
page
178.
Replace the front input
guide. See
"Front input
guide removal" on
page
187.
Replace the MPF pick
roller and separator
pad. See
"MPF pick
roller removal" on
page 181
and
"Separator pad
removal" on page
189.