Brother MFC-8500 Owner's Manual page 193

Difficulty
The machine cannot
print full pages of a
document.
The machine prints first
couple of pages
correctly, then some
pages have text missing.
The machine cannot
print full pages of a
document.
OUT OF MEMORY
message occurs.
My headers or footers
appear when I view my
document on the screen
but do not up when I
print them.
®
Windows I cannot print from my
Setup application software.
Printing
Difficulties
DOS Setup I cannot print from my
Printing application software.
Difficulties
The machine prints, but
it prints incorrect
information.
Sometimes it prints a
couple of characters and
then ejects the pages,
etc.
The machine prints the
part of my document but
does not print the last
page (The LCD shows
REMAINED
How can I change the
user settings or default
settings on the machine?
22 - 9
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Suggestions
The machine received a very complex print job and could
not process part of the page. This print may be solved in
several ways. If you are using Windows
or Windows NT
supplied printer driver, see the "Windows
Printing Difficulties" section. Try to reduce the
complexity of your document or reduce print resolution.
Your computer is not recognizing the printer's input
buffer full signal. Please make sure to connect the printer
cable correctly.
• Reduce the printer resolution. Reduce the complexity
of your document and try again. Reduce the graphic
quality or the number of font sizes within your
application software.
Most laser printers have a restricted area that will not
accept print. Usually these are the first two lines and last
two lines, leaves 62 printable lines. Adjust the but do not
show up when show top and bottom margins in your
document to allow for this.
Make sure the Windows
you select it in your application software.
Check that the DOS application software interface
settings match those of your printer: for example, if you
are using a parallel printer cable, you would probably set
your DOS software printer port to LPT1. Check for an
error message on the LCD.
This is an indication that your application printer emulation
Prints setting and the machine's printer emulation do not
match. Check your application software to make sure you
selected the correct printer driver. The machine emulates
HP LaserJet IIP. Try setting the machine to HP emulation
in Remote Printer Console and then select the HP LaserJet
IIP printer in your application software.
This is common problem first with database software and
part of spreadsheet software when they are not correctly set
up. The data has been sent to the printer but the printer did
not receive the Page Eject command. Press Reset to eject
DATA). the page. Then ask your software supplier how to add a Page
Eject (or Form Feed) command to the end of your print job.
Use the Remote Printer Console (RPC) program.
®
®
Workstation Version 4.0 with the
®
printer driver is installed and
95/98/Me/2000
®
Setup