Brother MFC-8500 Owner's Manual page 187

Error Message
PLS OPEN COVER
PAPER JAM
TONER EMPTY
TONER LOW
22 - 3
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Error Messages
Cause
A page, piece of paper or paper clip,
etc. may be jammed inside the
machine.
The paper is jammed in the
machine.
Toner cartridge is not installed.
—OR—
Toner is used up and printing is not
possible.
If the LCD shows TONER LOW
and the Toner Empty LED on the
control panel is blinking, you can
still print. But the toner is depleted
and the machine is telling you that
the toner will soon run out.
Action
Open the front cover. If you see any
jammed paper or other item, gently
pull it out, then close the scanner
unit. If the error message remains,
open and close the front cover
again. If the machine cannot reset
itself and return to the date and time
prompt, it will display
MACHINE ERROR XX. Please
call Brother Customer Service and
tell them the Machine Error number
at:
In USA: 1-866-851-2200
Do not pull the paper out until you
see page 22-4.
Reinstall the toner cartridge.
—OR—
Replace the toner cartridge with a
new one.
(See Page 22-18.)
Order a new toner cartridge now.