Management
Alarms and troubleshooting
The Branch Gateways have extensive features for error detection, alarms, and troubleshooting.
Detailed diagnostic information and troubleshooting are provided by software-based solutions
accessible by laptops in the field or remotely from an administrator's computer. Administration
for the Avaya G250 and Avaya G350 Media Gateway, 03-300436, provides a comprehensive
guide to configuring and using these solutions. For more detailed technical troubleshooting
information, see Maintenance for the Avaya G250 and Avaya G350 Media Gateways,
03-300438.
Alarming and troubleshooting features include:
Front panel LEDs
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Automatic error detection
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SNMP
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Packet sniffing
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VoIP debugging using RTP-MIB
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Object tracking
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Converged Network Analyzer (CNA) test plug
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Link Layer Discovery Protocol (LLDP)
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Front panel LEDs
LEDs on the front panel of the G250 and G350 and their media modules give a quick overall
understanding of the health of the system and subsystems. When alarms or problems occur,
LEDs indicate that a technician's attention is needed.
Automatic error detection
During normal operations, software or firmware automatically detects and attempts to fix or
circumvent error conditions. The system automatically attempts either to fix or circumvent these
problems. Errors are detected in two ways:
Firmware on a system component during ongoing operations
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A "periodic test" or a "scheduled test" started by software
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A technician can run more comprehensive tests on demand.
56 Overview for the Avaya G250 and Avaya G350 Media Gateways