SNMP
The Branch Gateways report alarms using SNMP traps. The G350 fully supports SNMP
versions SNMPv1, SNMPv2c, and SNMPv3. The G250 supports SNMPv3 for sending
SNMPv1, SNMPv2c, and SNMPv3 traps, but does not support the SNMPv1 trap mechanism.
Packet sniffing
The Branch Gateways feature packet sniffing. All packets, including non-Ethernet packets, that
pass through the Branch Gateway, are recorded. The recorded packets are stored in a file that
can be uploaded either to the Media Server or to a PC and read by Ethereal for troubleshooting
purposes.
VoIP debugging using RTP-MIB
The Branch Gateways include the RTP-MIB feature for debugging QoS-related problems
across the VoIP network without any dedicated hardware. During each RTP stream, counters
representing various QoS metrics increment whenever configured thresholds for the metrics are
exceeded. A limited history of the QoS metric statistics is stored on the Branch Gateway for
active and terminated RTP streams. Statistics can be displayed via the G250/G350 CLI. In
addition, the Branch Gateway can be configured to send SNMP traps to the SNMP trap
manager on the media server at the termination of each RTP stream that has QoS problems.
The traps are converted to syslog messages and stored for viewing in the messages file on the
media server hard disk.
Object tracking
The Branch Gateways include object tracking. The purpose of Object tracking is to track the
state (up/down) of remote devices using keepalive probes, and notify registered applications
when the state changes. Object tracking is utilized by applications such as VPN to track remote
devices and take certain steps when the state of a remote device changes.
Alarms and troubleshooting
Issue 2 February 2006
57