Transfer - Polycom Phone Reference Manual

Direct T ransfer
To t ransfer a n a ctive c all d irectly t o a n e xtension o r p hone n umber:
During a n a ctive c all, p ress t he T rnsfer s oftkey o r t he T ransfer b utton. T his p uts t he c urrent
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call o n h old.
Press t he B lind s oftkey o n t he g raphic d isplay.
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Dial t he e xtension o r t en d igit p hone n umber t o w hich y ou w ant t o t ransfer t he c all.
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Press t he S end s oftkey t o i nitiate t he t ransfer t hen h ang u p.
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The c all w ill i mmediately b e t ransferred t o i ts d estination. I f t he d estination p hone n umber o r e xtension
does n ot a nswer t he c all, i t w ill f ollow t he n ormal r ules o f t he d estination n umber ( voicemail, e tc.).
If y ou w ould l ike t o t ransfer a c all d irectly t o a n i nternal v oicemail b ox, f ollow t he a bove s teps, b ut a dd
a 7 i n f ront o f t he e xtension. F or e xample, t o t ransfer t o e xtension 1 00's v oicemail b ox w ithout r inging
the p hone f irst, t he p rocess w ould b e T ransfer, B lind, 7 100, S end.
Please n ote t hat i f y ou h ave b uttons o n y our p hone p rogrammed a s s peed d ials t o e xtensions, t hat t hey
may n ot b e u sed w hile t ransferring d irectly t o v oicemail. I n o ther w ords, y ou m ust t ype i n t he w hole
number s tring a t o nce ( ex: 7 100).
Announced T ransfer ( Consultative/Managed T ransfer)
To a nnounce a c all b efore t ransferring i t t o a nother p erson:
During a n a ctive c all, p ress t he T rnsfer s oftkey o r t he T ransfer b utton. T his p uts t he c urrent
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call o n h old.
Dial t he e xtension o r t en d igit p hone n umber t o w hich y ou w ant t o t ransfer t he c all.
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Wait f or t he c all t o c onnect. I f t he c all c onnects, y ou m ay s peak t o t he s econd c aller w ithout
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the o riginal c aller h earing y ou s ince t he o riginal c all i s o n h old.
To c omplete t he t ransfer, p ress t he T rnsfer s oftkey o r t he T ransfer b utton. T o c ancel t he
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transfer a nd g o b ack t o t he o riginal c aller, p ress t he C ancel s oftkey o n t he g raphic d isplay
then r esume t he c all o r b egin a nother t ransfer.
Polycom R eference G uide, L ines S ystems, I nc. 9 | P a g e