Voicemail - Polycom Phone Reference Manual

Please n ote t hat t here m ay b e o ther c all f orwarding o ptions a vailable t o y ou b y u tilizing y our P ersonal
CommPortal. I f y ou h ave q uestions a bout t his, p lease c ontact y our s ystem a dministrator o r c onsult t he
Personal C ommPortal G uide f or a ssistance.
4. Voicemail
Accessing V oicemail
When y ou h ave o ne o r m ore u nheard v oicemail m essages, y our p hone w ill d isplay a b linking, r ed l ight i n
the u pper r ight c orner. N ote t hat y our a ccount m ay h ave a lternate v oicemail n otifications s et u p t o g o
to y our e mail s et u p v ia t he P ersonal C ommPortal i nterface. I f y ou h ave q uestions c oncerning y our
voicemail n otification, p lease c ontact y our s ystem a dministrator o r s ee t he P ersonal C ommPortal U ser
Guide f or a ssistance.
To a ccess t he v oicemail f rom y our p hone, d o o ne o f t he f ollowing:
Dial t he a ccess c ode * 99 f rom y our p hone t o s end t he c all t o t he v oicemail s ystem. F ollow
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the p rompts t o e nter y our v oicemail p assword a nd e nter t he s ystem.
Press t he M essages k ey. C hoose M essage C enter t hen p ress t he C onnect s oftkey o n t he
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display t o s end t he c all t o t he v oicemail s ystem. F ollow t he p rompts t o e nter y our v oicemail
password a nd e nter t he s ystem.
To a ccess v oicemail f rom o utside o f t he o ffice:
Dial y our p hone's t en d igit d irect d ial n umber o r h ave s omeone t ransfer y ou t o y our
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extension.
Press * d uring y our v oicemail m essage.
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You w ill t hen b e p rompted t o e nter y our v oicemail P IN b efore e ntering t he v oicemail
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system.
Using t he V oicemail S ystem
The v oicemail s ystem i s m enu d riven, s o l isten t o t he v oice p rompts t hen p ress t he k eys o n t he p hone t o
select t he d esired o ption. O nce y ou b ecome f amiliar w ith t he s ystem, t here i s n o n eed t o w ait u ntil t he
voice p rompts h ave p layed b efore p ressing a k ey-­‐ y ou c an i nterrupt t he a nnouncements t o s peed u p
your e xperience.
For y our c onvenience, t he m ost c ommonly u sed m ailbox c ommands a re a s f ollows.
1 = L isten t o m essages
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2 = S end a m essage
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3 = C hange g reetings ( include s ome o r a ll o f b elow, d epending o n t ype o f s ervice)
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1 = P ersonal G reeting
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2 = E xtended A bsence
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3 = S ystem G reeting
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4 = C hange s ettings
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0 = H elp m enu
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* = E xit v oicemail
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