Solving Problems - Uniden XDECT R055 Owner's Manual

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If you have any trouble with your phone, try these simple steps first.
If you still have a question, call our Customer Care Line listed on the
front cover.
If...
No stations can
make or receive
calls.
One cordless
handset can't make
or receive calls.
A station can make
calls, but it won't
ring.
I can't make or
receive calls on line
2.
I can't conference
line 1 and line 2
together.
A cordless handset's
display won't turn
on.
A cordless handset
is not working.
A cordless handset
says Unavailable.

Solving Problems

Try...
-
Checking the telephone cord connection.
-
Disconnecting the base AC adapter. Wait a few
minutes, then reconnect it.
-
Moving the handset closer to the base.
-
Resetting the handset.
-
Making sure the ringer is turned on.
-
Making sure Do Not Disturb is turned off (see page
36).
-
Making sure line 2 is properly connected (see page
2).
-
Seeing if another station has activated Privacy Mode
on line 2.
-
Making sure you have subscribed to 2 separate lines
from your phone company.
-
Seeing if another station has activated Privacy Mode
on one of the lines (see page 34).
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Resetting the handset.
-
Moving the handset closer to the base.
-
Seeing if another station has Privacy Mode on (see
page 34).
-
Making sure the base is plugged in.
45

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