Important Information; Troubleshooting; Solving Problems - Uniden XDECT SSE35 Series Owner's Manual

solving problems

If you have any trouble with your phone, check this section first. If you need help, visit
the customer support page of our website listed on the front cover.
General Problems
No handsets can make or receive calls.
A handset can't make or receive calls.
A handset can make calls, but it won't
ring.
A handset is not working.
The phone keeps ringing when I answer
on an extension.
Audio Issues
Callers sound weak or soft.
There's a lot of noise or static on the line

IMportant InForMatIon

Possible Solutions
• Check the telephone cord connection.
• Disconnect the base AC adaptor for a
few minutes; then reconnect it.
• Move the handset closer to the base.
• Make sure the ringer is turned on.
• Make sure DND Mode is turned off (see
page 18).
• Charge the battery for 15-20 hours.
• Check the battery connection.
• You may have to change the line
mode. Contact Customer Service for
instructions.
Possible Solutions
• Move the handset closer to the base.
• Keep the handset's battery fully
charged.
• Increase the earpiece volume.
• Check for interference from appliances
(microwave ovens, TVs, etc.) or
wireless devices (baby monitors, WiFi
equipment, etc.). Move the handset
or base away from the interference
source.
• Try to adjust the audio tone. During a
call, press TONE to cycle through the
three audio tone options: Low Tone,
Natural Tone (recommended for
hearing aid users), or High Tone. (The
tone setting appears in the display as
you do this.)
• If you use a telecoil hearing aid, turn
on T-coil mode (see page 12).
• If you have any service that uses the
phone line, add a DSL or telephone
line filter (see page 31).
29