Solving Problems - Uniden XDECT 7015 Owner's Manual

If you have any trouble with your phone, try these simple steps first. If
you still have a question, visit the website listed on the front cover.
If...
No handsets can make
or receive calls.
One handset can't
make or receive calls.
A handset can make
calls, but it won't ring.
A handset's display
won't turn on.
A handset is not
working.
A handset says
Unavailable.
No handsets will
display any Caller ID
information.
Caller ID displays
briefly & then clears.
I can't transfer calls.
I can't get two
handsets to talk to the
caller.
The phone keeps
ringing if I answer on
an extension.
I can't register a
handset.
18

Solving Problems

Try...
Checking the telephone cord connection.
-
Disconnecting the base AC adapter. Wait a few
-
minutes, then reconnect it.
Moving the handset closer to the base.
-
Resetting the handset.
-
Making sure the ringer is turned on.
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Resetting the handset.
-
Moving the handset closer to the base.
-
Seeing if another handset has Privacy Mode on.
-
Making sure the base is plugged in.
-
Letting calls ring at least twice before answering.
-
Seeing if the call was placed through a switchboard.
-
Checking with your telephone service provider to
-
make sure your Caller ID service is active.
You may have to change the line mode. Contact
-
customer service for more information.
Resetting all the handsets.
-
Making sure both handsets are registered to this
-
base.
Making sure no handset is in Privacy Mode.
-
You may have to change the line mode. Visit the
-
website for more information.
Seeing if you already have 6 handsets registered to
-
this base.
Resetting the handset.
-