Important Information; Solving Problems - Uniden XDECT SSE45 Owner's Manual

Solving Problems

If you have any trouble with your phone, check this section first. If you need help, visit
the customer support page of our website listed on the front cover.
General Problems
No handsets can make or receive calls.
A handset can't make or receive calls.
A handset can make calls, but it won't
ring.
A handset is not working.
The phone keeps ringing when I
answer on an extension.
Audio Issues
Callers sound weak or soft.
There's a lot of noise or static on the
line
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IMPORTANT INFORMATION

Possible Solutions
• Check the telephone cord connection.
• Disconnect the base AC adaptor for a
few minutes; then reconnect it.
• Move the handset closer to the base.
• Make sure the ringer is turned on.
• Make sure DND Mode is turned off (see
page 22).
• Charge the battery for 15-20 hours.
• Check the battery connection.
• You may have to change the line
mode. Contact Customer Service for
instructions.
Possible Solutions
• Move the handset closer to the base.
• Keep the handset's battery fully charged.
• Increase the earpiece volume (see page
16).
• Check for interference from appliances
(microwave ovens, TVs, etc.) or wireless
devices (baby monitors, WiFi equipment,
etc.). Move the handset or base away
from the interference source.
• Try to adjust the audio tone. During a
call, press TONE to cycle through the three
audio tone options: Low Tone, Natural
Tone (recommended for hearing aid
users), or High Tone. (The tone setting
appears in the display as you do this.)
• If you use a telecoil hearing aid, turn on
T-coil mode (see page 14).
• If you have any service that uses the
phone line, add a DSL or telephone line
filter (see page 34).