Phone Features
6
Hold
6.1
You cannot place a call on hold or retrieve a call on hold if you are viewing the
Callers
List.
If you have left a call on hold for a pre-defined period of time (if the option is configured on your
system), the system will ring your phone until you answer the call. When you answer, you are
re-connected to the held party.
With multiple calls on hold, or if your held call information is not on the screen, you can press
or
Place a Call on Hold
6.1.1
Step
Action
From a connected call:
1.
Press the Hold key.
Retrieve a Held Call
6.1.2
Only the phone that placed the call on hold can retrieve the call on hold, unless the held call is on a
directory number that appears on more than one phone. Also see
Retrieve.
Step
Action
Press the Line key where the call is on
1.
hold.
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6735i IP PHONE USER GUIDE - CLEARSPAN
AASTRA –2862-001
to view the screen that shows information about the calls on hold.
The Goodbye key will not retrieve
a held call.
The Hold key will not retrieve a
held call.
Result
The line lamp flashes slowly.
The MWI lamp on the top of the
phone flashes.
The Pickup softkey displays.
L1
John Smith
Mary Jones
1003
01:23
Pickup
Conf
Xfer
More
Shared Call Appearance Call
Result
You are reconnected to the call.
Redial List
or
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