Call Waiting; Directed Call Pickup; Directed Call Pickup Feature Interactions - Aastra 6735i User Manual

Call Waiting

6.8
The Call Waiting feature allows you to answer a call while already on another call. Call Waiting
is "On" by default, but can be deactivated. It can also be canceled per call.
Step Action
You are on an active call and hear the Call Waiting tone.
Press the flashing Line Appearance key
1.
of the waiting call.
Press the Line Appearance key of the
2.
original call to return to the first party.
If one party hangs up while the other party is held or waiting, your phone rings.
Answer the call.
1.

Directed Call Pickup

6.9
Directed Call Pickup allows you to pick up a call ringing at another extension in the same group.
Step Action

1.
Or

Dial the extension of the ringing party.
2.

Directed Call Pickup Feature Interactions

6.9.1
The main feature interactions introduced by this feature are described in the following table.
Feature
Call Waiting
Call Forwarding No-
Answer
Call Hold and Retrieve
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6735i IP PHONE USER GUIDE - CLEARSPAN
AASTRA –2862-001
Press the Directed Call Pickup
key.
Dial the Directed Call Pickup
feature access code.
Interaction Description
It is not possible to pick up a waiting call. A call must be ringing to
be picked up.
You can pick up a ringing call before the call is forwarded by Call
Forward No-Answer (CFNA). Picked up calls are not forwarded by
the user picking up the call.
You can place a call on hold and do a Directed Call Pickup of
another call.
Result
You are connected with the waiting party
and the original party is placed on hold.
The second party is now on hold.
You are reconnected to the held party.
Result
You hear dial tone. There are no system
voice prompts.
You are connected to the call.
If the ringing party has already answered
the call, or if it has no alerting call, or if the
dialed extension is invalid, you will
receive reorder.
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