Arris Touchstone TM702 User Manual page 36

Getting
Safety Started
Battery
Installation Installation
Removing USB Drivers
You use a Remove utility to remove ARRIS USB drivers. The 64-bit version of Vista
uses a special utility; other versions of Windows use a single utility.
Removing USB Drivers (all but 64-bit Vista)
If you connect the Telephony Modem USB to your computer before inserting the
ARRIS driver installation CD, Windows may install a "composite" USB driver that
does not properly support the Telephony Modem. To correct this problem, you must
first remove the composite driver using the Remove utility on the ARRIS driver in-
stallation CD. Follow these steps to use the Remove utility:
Touchstone TM702 Telephony Modem User's Guide
USB Ethernet
Drivers Configuration
1 Insert the ARRIS driver installation CD.
2 Navigate to the CD drive:
3 Start the Remove utility by double-clicking it in the window.
The Remove utility prompts you to click OK to remove the USB driver, or
Cancel to quit.
Usage Troubleshooting Glossary
36