Understanding Lines And Calls - Cisco 7962G User Manual

Item
Settings button
7
Services button
8
Volume button
9
10 Speaker button
11 Mute button
12 Headset button
13 Navigation button
14 Keypad
15 Softkey buttons
16 Handset light strip Indicates an incoming call or new

Understanding Lines and Calls

The terms lines and calls can be easily confused.
• Lines—Each line corresponds to a directory number or intercom number that others can use to
call you. Your phone can support up to six lines, depending on your phone and configuration. To
see how many lines you have, look at the right side of your phone screen. You have as many lines
as you have directory numbers and phone line icons:
• Calls—Each line can support multiple calls. By default, your phone supports four connected calls
per line, but your system administrator can adjust this number according to your needs. Only one
call can be active at any time; other calls are automatically placed on hold.
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
Description
Opens and closes the Settings menu. Use the
button to change phone screen contrast and
ring settings.
Opens and closes the Services menu.
Controls the handset, headset, and
speakerphone volume (off hook) and the
ringer volume (on hook).
Toggles the speakerphone on or off. When
the speakerphone is on, the button is lit.
Toggles the microphone on or off. When the
microphone is muted, the button is lit.
Toggles the headset on or off. When the
headset is on, the button is lit.
Enables you to scroll through menus and
highlight items. When the phone is on
hook, displays phone numbers from your
Placed Calls log.
Enables you to dial phone numbers, enter
letters, and choose menu items.
Each button activates a softkey option
(displayed on your phone screen).
voice message.
An Overview of Your Phone
For more information, see...
Changing Phone Settings,
page 1
Using the User Options Web
Pages, page 1
Using a Handset, Headset, and
Speakerphone, page 1
Using a Handset, Headset, and
Speakerphone, page 1
Using Mute, page 8
Using a Handset, Headset, and
Speakerphone, page 1
Using Call Logs, page 1
Basic Call Handling, page 1
Understanding Phone Screen
Features, page 7
Accessing Voice Messages,
page 1
.
5