IBM System x3550 M3 Type 4254 Problem Determination And Service Manual page 137

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3550 M3 Types 4254 and 7944," on page 159 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component
089-802-xxx CPU
Test State Description
CPU Stress Aborted System
Test resource
availability
error.
Action
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Run the test again.
4. Make sure that the system firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the
Firmware/VPD section for this component. For
the latest level of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T and
select your system to display a matrix of
available firmware.
5. Run the test again.
6. Turn off and restart the system if necessary to
recover from a hung state.
7. Run the test again.
8. Make sure that the system firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the
Firmware/VPD section for this component. For
more information, see "Updating the firmware"
on page 255.
9. Run the test again.
10. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
119