Toshiba e-studio 2555c Troubleshooting Manual page 78

2 TROUBLESHOOTING FOR COPYING
Problem Description
Copied image has black
streaks in the horizontal
direction.
Copied image has white
streaks or color streaks in
the horizontal direction.
A color original is copied in
black and white even if
[AUTO COLOR] is
selected for the color
mode.
A black-and-white original
is copied in color even if
[AUTO COLOR] is
selected for the color
mode.
Copied images are
skewed against the paper.
Copied paper is wrinkled.
76 Copying Problems
Cause
The scanning area or guides
are stained.
The LED print head is stained. Clean the LED print head.
Some color originals may be
copied in black and white:
Originals with very little
colored part
Overall blackish originals
Originals in light color
Some black and white
originals may be copied in
color:
Yellowed originals
Originals with background
color
The paper in the drawer is fed
on the skew.
The paper in the drawer is fed
on the skew.
The paper in the drawer is
damp.
Corrective Action
Clean them.
P.129 "Regular Maintenance"
P.67 "Cleaning the Main Chargers and LED
Print Heads"
Set the color mode to [FULL COLOR].
You can change the criterion for determining
whether an original is black and white or color.
For further information, refer to the MFP
Management Guide.
Set the color mode to [BLACK].
You can change the criterion for determining
whether an original is black and white or color.
For further information, refer to the MFP
Management Guide.
Check and adjust the space between the
paper and the side guide not to take much
space.
Check and adjust the space between the
paper and the side guide not to take much
space.
Place paper newly opened from the wrapping.
Note the following points in storing the excess
paper.
Wrap the paper in its wrapping to keep it
free from dust.
Avoid direct sunlight.
Store in a damp-free space.
To prevent paper from being folded or bent,
store it in a flat place.