Toshiba e-studio 2555c Troubleshooting Manual page 124

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Failure to access Electronic Filing
2B31
Failure to process image
2B50
Failure to process print image
2B51
The storage period of e-Filing documents
2B71 will expire
The HDD for storing e-Filing data is running
2B80
out of space.
Insufficient memory
2B90
Invalid box password specified
2BA0
Incorrect paper size, color mode or
2BA1 resolution
2BB0 Job canceled
Power failure occurred
2BB1
System fatal error
2BC0
Power failure occurred during e-Filing
2BD0 restore
Failure to obtain the machine parameters
2BE0
Reached the maximum number of pages
2BF0
Reached the maximum number of
2BF1
documents
2BF2 Reached the maximum number of folders
122 Error Codes
Problem Description Corrective Action
Turn the power OFF and then back ON.
Retry the job in error. A folder with the same
name as an already existing document in
the box cannot be created. Retry by
changing the folder name. Delete the
specified e-Filing or folder and reset them. If
the specified e-Filing or folder cannot be
deleted, contact your service representative.
Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Make sure that the Function List can be
printed out. Try printing again. If the error
still persists, contact your service
representative.
Check whether any necessary documents
are stored in e-Filing. The documents will be
deleted in a few days.
Delete all unnecessary documents in
e-Filing.
Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Make sure that the password is correct and
try scanning again, or first reset the
password and then reattempt the scan.
When this error occurs in the printing of the
data in e-Filing, do this with the
administrator's password. If recovery is still
not completed or in case of an invalid
password for the operation of other printing
(opening the file, etc.), contact your service
representative.
This size, color mode or resolution is not
supported by e-Filing. Please check the
paper size, color mode or resolution.
The job was canceled.
Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
Turn the power OFF and then back ON. Try
scanning again.
Reduce the number of pages of the job in
error and perform the job again.
Delete the documents from the boxes or
folders.
Delete the folders from the boxes.