Toshiba e-studio 2555c Troubleshooting Manual page 16

1 TROUBLESHOOTING FOR THE HARDWARE
Message
USER Quota exceeded.
Contact the Administrator.
USER and DEPARTMENT
Quota exceeded.
Contact the Administrator.
Check under the Finisher tray
and reboot the machine.
The number of originals
exceeds the limits.
The scanned data are
deleted.
The number of originals
exceeds the limits.
Will you copy stored
originals?
LAN cable is not detected
Error Codes
The error codes indicating the status of the equipment may appear on the touch panel. You can find the
listings of these error codes in Chapter 7.
P.112 "Error Codes"
14 Messages Displayed on the Touch Panel
Problem Description
The copying, printing or
scanning quota to the user
has reached "0".
The copying, printing or
scanning quota to the user
and department has reached
"0".
An obstruction is placed under
the Finisher tray.
The number of originals to be
scanned has exceeded the
limit of 1000 sheets during
scanning. (The magazine sort
or page number function is
used.)
The number of originals to be
scanned has exceeded the
limit of 1000 sheets during
scanning.
The LAN cable connection is
not detected.
Corrective Action
For details of setting the quota, ask your
administrator.
For details of setting the quota, ask your
administrator.
Remove the obstruction under the Finisher
tray and reboot the equipment.
Reduce the number of originals to be
scanned, and try again.
To print out the data for the originals stored
(scanned) until the message appeared,
press [YES] on the touch panel. To delete
the stored data, press [NO].
Check the following items.
Check that the LAN cable is connected
to the equipment.
Check that there is no damage on the
connector of the LAN cable.
Check that the LAN cable is open
circuited.
Check that the LAN cable is connected
to the HUB. Check that there is no
damage to the connector.
Check that the power is ON for the HUB
to which the LAN cable is connected.
Check that the settings of the
communication speed and the Ethernet
method for the equipment and the HUB
are aligned.