Toshiba e-studio 2555c Troubleshooting Manual page 116

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error
Code
HDD error
00E8
Software failure
00F0
Hardware noise
00F1
System access abnormality
1C10
Insufficient memory
1C11
Message reception error
1C12
Message transmission error
1C13
Invalid parameter
1C14
Exceeding file capacity
1C15
Disk access error
1C30-
1C33
Image conversion abnormality
1C40
Failed to process your job.
1C60 Insufficient Storage space.
Address Book reading failure
1C61
Terminal IP address unset
1C63
Terminal mail address unset
1C64
1C65 SMTP address unset
1C66 Server time-out error
SMTP server connection error
1C69
Terminal mail address error
1C6B
114 Error Codes
Problem Description Corrective Action
Reattempt the communications. If the error still persists,
contact your service representative.
Reattempt the communications. If the error still persists,
contact your service representative.
Reattempt the communications. If the error still persists,
contact your service representative.
Turn the power OFF and then back ON. Perform the
problem job again. If the error still persists, contact your
service representative.
Complete any running jobs first before performing the job
in error. If the error still persists, turn the power OFF and
then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in
error again.
Turn the power OFF and then back ON. Perform the job in
error again.
If a template is being used, create it again. If the error still
persists, turn the power OFF and then back ON, and try
again.
Ask your administrator to change the "Fragment Page
Size" setting for the Internet Fax setting, or reduce the
number of pages and try again.
Complete any running jobs first before performing the job
in error. If the error still persists, turn the power OFF and
then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in
error again. If the error still persists, contact your service
representative.
Reduce the number of pages of the job in error and
perform it again. Check whether the server or local disk
has sufficient space in its disk capacity.
Turn the power OFF and then back ON. Perform the job in
error again. Reset the data in the Address Book and
perform the job again. If the error still persists, contact your
service representative.
Ask your administrator to set the IP address of the
equipment.
Ask your administrator to set the Email address of the
equipment.
Ask your administrator to set the SMTP server address.
Check whether the SMTP server is operating properly.
Ask your administrator to set the login name or password
of the SMTP server and try again. Check whether the
SMTP server is operating properly.
Ask your administrator to check the SMTP Authentication
method or if there is an unpermitted character in the
Terminal mail address. Set the correct SMTP
Authentication method or delete the unpermitted character
in the Terminal mail address.