Chapter 8 When Something Is Wrong With The Equipment; When You Think Something Is Wrong With The Equipment; General Operations - Toshiba e-studio 2555c Troubleshooting Manual

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8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT

When You Think Something Is Wrong With the Equipment

If you think there is something wrong with the equipment, check the following items.
To see the functions of the equipment such as copy or print, refer to their operator's manuals (Copying
Guide and Printing Guide respectively).
Checking the operations or procedures may help you solve the problems. When something is unclear
in the operation of the equipment or you think there is something is wrong with it, the operator's manual
for the function you are using will be helpful.

General operations

Problem Description
The equipment does not
work at all.
No icons or signs are
displayed on the touch
panel.
(The MAIN POWER lamp,
the ON/OFF lamp and the
[ENERGY SAVER] button
light.)
No icons or signs are
displayed on the touch
panel.
(Only the MAIN POWER
lamp lights.)
The touch panel is dim.
The button does not
respond to my operation.
("Saving energy Press
START button" appears on
the touch panel.)
The button does not
respond to my operation.
(The MAIN POWER lamp,
the ON/OFF lamp and the
[ENERGY SAVER] button
light.)
The button does not
respond to my operation.
(Only the MAIN POWER
lamp lights.)
The window "Enter
Department Code"
appears.
The window "Enter the
user name and Password"
appears.
126

When You Think Something Is Wrong With the Equipment

Cause
The power cord is not
securely inserted into the
outlet.
The equipment is in the Sleep
mode.
The power of the equipment is
not turned ON.
The equipment is in the Super
Sleep mode.
The contrast of the touch
panel is adjusted lower.
The equipment is in the
energy saving mode.
The equipment is in the Sleep
mode.
The power of the equipment is
not turned ON.
The equipment is in the Super
Sleep mode.
The equipment is managed
under the department
management function.
The equipment is managed
under the user management
function.
Corrective Action
Insert the power cord into the outlet until it
comes to a stop.
Press any of the [START], [COPY],
[e-FILING], [SCAN], [PRINT], [FAX] and
[ENERGY SAVER] buttons to clear the Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
Press and hold the [POWER] button until the
ON/OFF lamp lights.
Press and hold the [POWER] button until the
ON/OFF lamp lights to clear the Super Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
Adjust the contrast lighter.
Refer to Chapter 1 of the MFP Management
Guide.
Press any of the [START], [COPY],
[e-FILING], [SCAN], [PRINT], [FAX] and
[ENERGY SAVER] buttons to clear the energy
saving mode.
Refer to Chapter 1 of the Quick Start Guide.
Press any of the [START], [COPY],
[e-FILING], [SCAN], [PRINT], [FAX] and
[ENERGY SAVER] buttons to clear the Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
Press and hold the [POWER] button until the
ON/OFF lamp lights.
Press and hold the [POWER] button until the
ON/OFF lamp lights to clear the Super Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
Enter your department code. If you do not
know it, contact the administrator of the
equipment.
Enter your user name and password. If you do
not know them, contact the administrator of
the equipment.

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