4.4.9
Horizontal White Lines
Is the printout in Service Mode 3
normal?
Is the recording paper damp?
Is the Toner Cartridge operational?
Are there any foreign particles or
stains on the BTR?
Is the HVPS normal?
START
No
No
Yes
No
Yes
Are the Fuser and Pressure
Roller surfaces clean?
Yes
END
P
Yes
Check the Scanner mechanism.
Yes
Replace the paper.
No
Replace the Toner Cartridge.
Yes
1. Clean the BTR with a soft, dry
cloth.
2. Replace the BTR.
No
1. Check all connectors and
voltages on the HVPS.
2. Replace the HVPS.
No
Clean or replace the rollers.
Troubleshooting
119