Operator Group; Park Orbits; Prime Line Selection - Samsung OfficeServ 500 General Description Manual

• Voice Mail Transfer Key: Users may transfer a caller directly to a co-workers voice mail box with out ring-
ing their telephone by pressing the VT key and dialing their extension number. The caller will then hear
that co-workers personal greeting regardless of where they are in the network.
OFF PREMISES EXTENSIONS (OPX)
A single line (tip and ring) extension from an 4SLI card may be connected to telephone company-provided
OPX circuits to remote locations. Other SLI cards such as 8SLI and KDb-SLIs do not support off premises
extensions as they do not have over voltage protection.

OPERATOR GROUP

The operator group can contain 32 stations to answer incoming calls. Calls to this group can be set for dis-
tributed, sequential or unconditional ringing. Operators can use the In/Out of Group feature to meet flexible
operator requirements. Operator groups are selectable per ring plan.
OVERFLOW
Operator
When calls ringing a operator group go unanswered, they can overflow to another destination after a pro-
grammed period of time. The operator group has its own timer. The overflow destination can be a station or
station group.
Station Group
When calls ringing a station group go unanswered, they can overflow to another destination after a pro-
grammed period of time. Each station group has its own timer. The overflow destination can be a station or
station group located in that system.
OVERRIDE CODES
This feature allows users to make emergency outside calls from a station that has a forced code such as
Account code or authorization code enabled but without requiring them to enter a forced code. The basis of
this feature is an override code table containing 8 entries of up to 11 digits each. The OfficeServ 500 will
examine digits that are dialed from a station to see if they match any entry in the Override Code table. If the
digits match the table, the system will process the call without requiring a forced code.
PAGING
System software allows the use of five internal and four external paging zones. Stations can page any individ-
ual zone, all external zones or all external zones plus internal zone zero simultaneously. Using system pro-
gramming, each station may be allowed or denied the abilities to make and/or receive page announcements
to any zone or combination of zones.

PARK ORBITS

The system has 10 park orbits (0–9). These orbits can be used to park calls prior to paging and allows the call
to be retrieved by dialing a park code plus the orbit number. Calls parked in this manner can also be retrieved
by dialing the park pickup code (10) plus the station or trunk number. This feature is in addition to Call Park
and Page.

PRIME LINE SELECTION

Any station can be programmed to select a specific line, trunk group, telephone number, station or station
group when the handset is lifted or the speaker key is pressed (same as Hot Line feature).
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