Samsung OfficeServ 500 General Description Manual page 87

6. OUTGOING: This is the number of times this trunk was used to make an outgoing call. A valid outgoing call
is defined by the SMDR START TIME programmed in MMC 501.
7. BUSY: This is the number of times this trunk was busy when accessed by a button or dial code.
D**************************** STATION HUNT GROUPS **************************
<————————
2GROUP 3ANSD
500 0000
501 0000
502 0000
503 0000
504 0000
1. OUTSIDE CALLS: These statistics are for outside calls that reach these station groups regardless how they
arrive there.
2. GROUP: Listing of all station groups in the system.
3. ANSD: This column is a peg count of all answered trunk calls that rang to the specific group directory num-
ber regardless of how these arrived.
4. NOT-ANSD: The number of times any trunk call directed to the specific group number was not answered by
any member of the group.
5. INTERCOM: An intercom call made from a station or device within the system to the specific group number.
6. ANSD: This is a count of how many times an intercom call was answered by any group member of that spe-
cific group.
E**************************** INDIVIDUAL STATIONS ***************************
<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM->
2 3
EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANS DIALED
201
202
203
204
205
1. OUTSIDE CALLS: These statistics are for outside calls that in any way reach individual stations or devices.
2. EXT: Listing of all extension numbers in the system. This also includes AA, VM, and CADENCE ports.
3. STATION NAME: The name for each particular station as programmed in MMC 104.
4. ATTA: Average Time To Answer for stations is counted in the number of seconds that ringing signal is applied
to a station for trunk calls and recalls.The ATTA is the sum of all answered times divided by the answered call
count. Use the same calculation method as used for individual trunk ATTA.
1
OUTSIDE CALL —————————————————————>
4NOT-ANSD
0000
0000
0000
0000
0000
4 5 6
0000 0000 0000
0000 0000 0000
0000 0000 0000
0000 0000 0000
0000 0000 0000
1
7 8
0000 0000 0000
0000 0000 0000
0000 0000 0000
0000 0000 0000
0000 0000 0000
4.53
5 <-INTERCOM->
6ANSD
0000
0000
0000
0000
0000
11
9 10 12
0000 0000
0000 0000
0000 0000
0000 0000
0000 0000
13
0000
0000
0000
0000
0000