General Overview - Samsung OfficeServ 500 General Description Manual

PART 6. HOTEL / MOTEL FEATURE PACKAGE

6.1 GENERAL OVERVIEW

The OfficeServ 500 Hotel / Motel software package combines the OfficeServ 500 business features with addition-
al features created to meet the needs of the Hotel / Motel industry. This combination meets the requirements of
the Hotel General Business offices as well as those of the Hotel Guest. The OfficeServ 500 Hotel / Motel package
MUST be activated in MMC 813 before it can be used.
Samsung's OfficeServ 500 Hotel / Motel software is designed to operate in small to medium sized hotel proper-
ties. Those with, up to approximately, 300 rooms.
The OfficeServ 500 Hotel / Motel software offers a bi-directional PMS link. All system transactions related to the
guest and meeting rooms will be sent to the PMS system via this link. Likewise any information input from a PMS
or POS terminal will be sent into the OfficeServ 500 via this same link. Station status can be changed via these
PMS and POS PC terminals. Message lights can be activated, Do Not Disturb can be set, etc, across the PMS link.
The system's design makes it operational without the need for additional PMS equipment.The key to utilizing the
Hotel / Motel software without an external PMS is the front desk display keyset. The keyset can be programmed
with features and functions pertinent to the hospitality industry, that make it convenient to perform day to day
routine functions. However in the case of larger hotels, the owner / operator would probably choose to interface
to the bi-directional PMS link.
For those systems that are not utilizing a PMS software package, the OfficeServ 500 Hotel / Motel software will
maintain a record of all transactions that occur throughout the system. These records are maintained until the
guest is checked out. The OfficeServ 500 will maintain 10,000 transaction records. These transaction records rep-
resent one line of the guest room bill. These records are purged once the room is checked out.
6.1