Hotel/Motel Features - Samsung OfficeServ 500 General Description Manual

6.2 HOTEL / MOTEL FEATURES
Bi-Directional PMS
Call Costing
Check In
Check Out
Deposit Posting
DSS Key Use During Feature Activation
Enhanced User Programming
Executive DND
Express Check-In
Guest Services Billing
100 Item Codes with Costing
Lobby Phone Service
Printed Reports
Phone Bill
Guest and Meeting Room Bill
Room Status
Wake Up Call Activity
Room Dialing Restrictions
Room Rate Discounts
Room Status Conditions
Available
Occupied
Needs Cleaning
Needs Maintenance
Hold (Late Check Out)
Hold and Needs Cleaning
Hold and Needs Repair
Cleaned
Repaired
BI-DIRECTIONAL PMS
The OfficeServ 500 offers a bi-directional PMS link.This link allows for the integration of a PC, with a PMS soft-
ware package installed, to be utilized for inputting room related charges as well as creating room bills,
reports, etc. Any transactions, related to guest or meeting rooms, that take place within the hotel system, will
be sent immediately to this link from the OfficeServ 500.
Also, any information input at a PMS or POS terminal will be sent into the OfficeServ 500 via this same link.
This link will allow for system billing and room status information to be updated via PMS and POS, PC termi-
nals.
CALL COSTING
The OfficeServ 500 Hotel / Motel software provides call costing, for guest and meeting room phones.The call
cost will appear on the guest's room bill, the SMDR report, the transaction record output, and the PMS out-
put.
The system uses programmable call costing tables to calculate the cost of incoming and outgoing calls. Rates
are calculated by the number dialed, duration of the call and may include surcharges.
Room Status
Printed Reports
Keyset Indications
Room Status Update
Automatic (Daily Timer)
Manual
Staff I.D. Codes (500)
Station Types
Business Office
Hotel Administrator
Meeting Room
Guest No Smoking Room
Guest Smoking Room
Fax Station
Telephone Credit Limit
Transaction Record Output (To PMS)
Wake Up Calls
Set by Attendant
Set by Guest
Answered
Not Answered
Cancelled
With Auto Attendant Announcement
6.2