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SERVICE MANUAL Permobil M300/M400 Power Wheelchair...
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How to contact Permobil Head Office of the Permobil group Produced and published by Permobil AB, Sweden Version 2, 2011-06 Article no.: 205261-US-0...
Permobil to ensure that the correct information is provided. Technical Support In the event of technical problems, you should contact your dealer, or Permobil Inc. USA at 800-736-0925. Spare parts Spare parts must be ordered through your dealer.
Serial Number labels Serial Number labels Chassis Chassis ID number. R-net Power Module R-net Power Module ID number. R-net control panel R-net Control panel ID number.
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Serial Number labels Serial Number labels VR2 Power Module VR2 Power Module ID number. VR2 control panel VR2 control panel ID number. VR2 lights module VR2 Lights module ID number.
Covers Covers Removing the front chassis cover 1. Move/fold the leg rests out. 2. Switch off the main power switch on the control panel. 3. Remove the two knobs that hold the cover in place (see fig.). 4. Lift the lower edge of the cover upwards/ forwards.
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Covers Covers Removing the upper chassis cover The cover is fitted with four knobs (see fig.). 1. Move/fold the leg rests out and, if necessary, raise the seat. 2. Switch off the main power switch on the control panel. 3. If fitted, remove the front cover. See page 8. 4.
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Covers Covers For this task the following tools are necessary: 1 Torx key TX20. Removing the front link arm covers. Both sides of the link arms have covers fitted. The covers are fitted with four screws. 1. Switch off the main power switch on the control panel.
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Covers Covers For this task the following tools are necessary: 1 Torx key TX20. Removing the rear link arm covers. Both sides of the link arms have covers fitted. The covers are fitted with four screws. 1. Switch off the main power switch on the control panel.
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Covers Covers For this task the following tools are necessary: Allen key 3 mm. Removing the drive motor covers Allen key 2,5 mm. The drive motor covers are fitted with two screws each. The associated brake release covers are fitted with one screw each. 1.
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Covers Covers For this task the following tools are necessary: Allen key 3 mm. Fitting the drive motor covers Allen key 2,5 mm. 1. On wheelchairs equipped with lights and indicators, connect the indicators cabling at the contact on the cabling. This is positioned on the inside of the chassis, next to the seat lift.
Batteries Batteries For this task the following tools are necessary: Wrench 10 mm. m WARNING! Observe care in the use of metallic objects when working with batteries. A short-circuit can easily cause an explosion. Always use protective gloves and protective eye-glasses. The batteries are heavy and must be handled with care.
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11. Refit the battery connections to the new battery (see fig.). See also the sticker on the inside of the front chassis cover. 12. On Permobil M300, refit the battery locks by pushing them downwards and at the same time into the intended recess in the chassis (see fig.
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Batteries Batteries For this task the following tools are necessary: Wrench 10 mm. m WARNING! Observe care in the use of metallic objects when working with batteries. A short-circuit can easily cause an explosion. Always use protective gloves and protective eye-glasses. The batteries are heavy and must be handled with care.
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11. Refit the battery connections to the new battery. See also the sticker on the inside of the rear chassis cover. 12. On Permobil M300, refit the battery locks by pushing them downwards and at the same time into the intended recess in the chassis (see fig. above).
Drive wheels Drive wheels For this task the following tools are necessary: Allen key 6 mm. Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3.
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Drive wheels Drive wheels For this task the following tools are necessary: Allen key 6 mm. Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid or pneumatic tires. 1. Remove the wheel in question from the wheelchair. See the previous page. 2.
Casters Casters For this task the following tools are necessary: Allen key 6 mm. Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3.
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Casters Casters For this task the following tools are necessary: Allen key 5 mm. Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid tires. 1. Remove the wheel in question from the wheelchair.
Shock absorbers Shock absorbers For this task the following tools are necessary: Allen key 6 mm. Removal 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 34. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Shock absorbers Shock absorbers Adjusting shock absorber spring force The spring force of the shock absorber must be adjusted to the correct value. The spring force can be adjusted to suit different body weights by means of the adjusting nut. To get the best comfort and performance the shock absorber should be adjusted as marked on the shock absorber (see fig.
Link arms Link arms For this task the following tools are necessary: Allen key 6 mm. Removal of rear link arms 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground.
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Link arms Link arms For this task the following tools are necessary: Allen key 6 mm. Removal of front link arms 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 34.
Wheel forks Wheel forks For this task the following tools are necessary: Allen key 6 mm. Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3.
Friktionsbroms Friction brakes For this task the following tools are necessary: The casters are equipped with friction brakes Allen key 6 mm. working as anti flutter devices. Removal 1. Switch off the main power switch on the control panel. 2. Remove the cover (1) on the link arm (see fig.). 3.
Drive motor Drive motor For this task the following tools are necessary: Allen key 5 mm. Removal Allen key 6 mm. 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 34. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered...
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Drive motor Drive motor For this task the following tools are necessary: Allen key 5 mm. Assembly Allen key 6 mm. Assemble in the reverse order. 1. Fit the drive motor with the four screws and washers (see fig. below). 2.
Magnetic brakes Magnetic brakes For this task the following tools are necessary: Allen key 3 mm. The wheelchair is equipped with a magnetic brake Allen key 2,5 mm. on the left and right drive motor. The magnetic brakes are both equipped with a brake release lever which is used to manually release the brakes.
Electric seat lift Electric seat lift For this task the following tools are necessary: Allen key 4 mm. Manual operation of electric seat lift Seat Lift Crank If the seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Electric seat lift Electric seat lift For this task the following tools are necessary: Allen key 5 mm. Removal 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Electric seat lift Electric seat lift For this task the following tools are necessary: Allen key 5 mm. Assembly Assemble in the’reverse order. 1. Fit the seat lift into the chassis using the four screws (see fig. below). If the wheelchair is equipped with seat support, mount it.
Fixed seat tube Fixed seat tube For this task the following tools are necessary: Service position Allen key 5 mm. Allen key 6 mm. The fixed seat tube can be raised to the service position to make it easier to set the fixed seat height and other service tasks on the wheelchair.
Fixed seat tube Fixed seat tube 3. Undo the screw locking the seat tube height position, and push the seat downwards. Turn the seat so that the head of the height adjustment screw is in the groove in the outer tube of the seat tube (see illustration).
Seat support Seat support For this task the following tools are necessary: Allen key 5 mm. The chassis can be equipped with a seat support. The seat support is fitted behind the seat lift. 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Seat support Seat support For this task the following tools are necessary: Removal of rubber cushion Allen key 5 mm. 1. Remove the rubber cushion by turning it counterclockwise (see fig.). Fitting of rubber cushion The rubber cusions bracket can be fitted in two different positions, laying down or standing. This is to suit both standard Tilt and Anterior Tilt (-5°).
Seats Seats For this task the following tools are necessary: Removal of Corpus 3G Allen key 5 mm. Allen key 6 mm. 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Seats Seats For this task the following tools are necessary: Assembly of Corpus 3G Allen key 5 mm. Allen key 6 mm. Assemble in the reverse order. 1. Mount the seat using the four screws. See the fig. It can be mounted in three different positions, depending.
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Seats Seats For this task the following tools are necessary: Removal of PS on chassis without seat Allen key 5 mm. Allen key 6 mm. angle mechanism. 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Seats Seats For this task the following tools are necessary: Removal of PS on chassis with seat Allen key 5 mm. angle mechanism. 1. Raise the seat angle. 2. Switch off the main power switch on the control panel. 3. Remove the control panel. See page 42-43. Cut off the cable ties holding the cabling in place on the seat, noting the position of the cable ties for subsequent fitting.
Control Panel Control Panel R-net For this task the following tools are necessary: Removal Allen key 4 mm. 1. Switch off the main power switch on the control panel. 2. Loosen the control panel cabling from its fixing points. Remember how the cabling is positioned; this helps when you come to re-attach it.
Control Panel Control panel VR2 For this task the following tools are necessary: Removal Allen key 4 mm. 1. Remove the upper and rear chassis cover. See page 8. 2. Loosen the control panel cabling from its fixing points. Remember how the cabling is positioned;...
Power Module Power Module R-net For this task the following tools are necessary: Wrench 8 mm. Removal 1. Switch off the main power switch on the control panel. 2. Switch the main fuse to OFF. See page 50. 3. Remove the chassis covers. See page 8-9. 4.
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Power Module 6. Remove the Power Module, it is fitted with two nuts (see fig. below). The Power Module is fitted with two nuts. Assembly Assemble in the reverse order.¨ 1. Fit the Power Module with the two nuts (see fig. above). 2.
Power Module Power Module VR2 For this task the following tools are necessary: Wrench 8 mm. Removal 1. Switch off the main power switch on the control panel. 2. Switch the main fuse to OFF. See page 50. 3. Remove the chassis covers. See page 8-9. 4.
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Power Module 6. Remove the Power Module, it is fitted with two nuts (see fig. below). The Power Module is fitted with two nuts. Assembly Assemble in the reverse order.¨ 1. Fit the Power Module with the two nuts (see fig. above). 2.
ICS Master Module ICS master module (Only applies to chassis with R-net.) The wheelchair seat may be equipped with an ICS control system, and if so, the seat is controlled from the system’s ICS master module. This is fitted in the wheelchair chassis. Removal 1.
Lights module Lights module For this task the following tools are necessary: (Not Available in All Markets, only applies to Wrench 8 mm. chassis with VR2 and lights.) Removal 1. Switch off the main power switch on the control panel. 2.
Fuses Fuses Resetting the main fuse The main fuse also functions as a battery isolator but it is usually called the main fuse. It is not normally necessary to replace the main fuse as it is automatic and can be reset when it has been triggered.
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Fuses Fuses For this task the following tools are necessary: Wrench 6 mm. Assembly Phillips head screwdriver Assemble in the reverse order. 1. Switch the new main fuse to OFF. 2. Connect the cables to the new main fuse. m CAUTION! Note the direction in which the fuse is installed for subsequent fitting.
Lights Lights (accessories) For this task the following tools are necessary: Torx key TX20. Removing the front lights & indicators Allen key 3 mm. 1. Switch off the main power switch on the control panel. 2. Remove the front and upper chassis covers. See page 8-9.
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Lights Lights (accessories) For this task the following tools are necessary: Torx key TX20. Assembly of front lights & indicators Allen key 3 mm. Assemble in the reverse order. Assembly of lights 1. Fit the light with the two screws. Adjust the light to desired angle before tightening the upper screw (see fig.).
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Lights Lights Removing the rear lights & indicators The rear lights and indicators are delivered complete with the chassis rear cover. 1. Switch off the main power switch on the control panel. 2. If the upper chassis cover isn’t removed, remove it’s rear knobs and lift it’s rear end to release the rear chassis cover, raise the seat if needed.
The control system can also be programmed in order to make adjustments needed for a specific user. To get more information about standard parameter files, contact your dealer, or Permobil Inc. USA.
The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
Troubleshooting Troubleshooting R-net Example of a screen showing a system fault Identified module Error message Controller Fault Low Battery Error code 0506 2C00 Identified module This indicates the control system module that detected the problem. Power module JSM= Joystick module Error message The error message provides a brief description of the error type.
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The system log is accessed by means of programming directly in the system (On Board Programming, OBP). Contact Permobil or your repair engineer for more information on OBP. Go to OBP mode • Select System from the menu.
Troubleshooting Troubleshooting R-net Definitions of diagnostics messages When an error message has been displayed and the defective module has been identified, you can use the following definitions to determine the possible cause of the error and what remedial action is required to correct it.
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Troubleshooting Troubleshooting R-net Joystick Error The commonest cause for this error is that the joystick was moved away from its central position before and during the time at which the control system was switched on. The screen for a shifted joystick is displayed for 5 seconds.
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Troubleshooting Troubleshooting R-net Joystick Calibration Error This occurs when joystick calibration has been unsuccessful. • Go to OBP mode and recalibrate. If the error persists, the joystick module may be defective. Read more in section 5. Latched Timeout This occurs when the control system detects that the programmed block time has been exceeded. This can, for example, be due to the signal units (joystick, main steering device, suction and blowing device, etc.) not having been used frequently enough.
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Programming should only be performed by persons with sound knowledge of control systems from PGDT. Incorrect programming can mean that the wheelchair is not safe to use. Permobil cannot be held responsible for losses of any kind if the control system...
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Troubleshooting Troubleshooting R-net 3.16 Bad Cable This occurs when the control system detects a connection error in the communication cables between the modules. • Check all cables and connections to ensure there is no stoppage. • Replace any cables with visible damage. Then cycle the voltage. •...
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Troubleshooting Troubleshooting R-net 3.19 System Error This occurs when the control system detects an error that cannot be ascribed to a specific module. • Check all cables and connections. • Cycle the voltage. If the error persists and the system includes third-party modules: •...
The necessary information on other tests is available in the wheelchair service manual. Permobil cannot be held responsible for losses of any kind that may arise when these tests are conducted, or that arise as a consequence of further relevant tests not being conducted.
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Troubleshooting Troubleshooting R-net Brake test These tests should be carried out on an even surface with at least one meter of free space around the wheelchair. • Switch on the control system. • Check that the screen remains on after start-up. •...
If any part is replaced without Permobil’s approval, the control system’s warranty lapses. m CAUTION! Permobil cannot be held responsible for losses of any kind arising as a result of a component of the R-net control system being opened, adjusted or modified without permission.
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Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil cannot be held responsible for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
CAUTION! If any part is replaced without Permobil’s approval, the wheelchair’s warranty lapses. Permobil cannot be held responsible for losses of any kind arising as a result of a component of the R-net control system being opened, adjusted or modified without...
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The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil cannot be held responsible for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
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Troubleshooting Troubleshooting VR2 ERROR SIGNAL ERROR INDICATION - REMEDY 1 Lamp - Low battery voltage Check the condition of the battery. Check the contact between the battery and the control unit. 2 Lamps - Failure in left drive motor Check the connection to the left drive motor. 3 Lamps - Short-circuit in left drive motor Check the drive motor’s contacts and cables.
Index Index Batteries ..........14 Maintenance ........5 Cabling overview R-net ....64 Cabling overview VR2 ...... 76 Power Module R-net ......44 Contents ..........4 Power Module VR2 ......46 Control panel R-net ......42 Control panel VR2 ......43 Control system .........
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