Troubleshooting - Concept2 INDOOR ROWER User Manual

Maintenance issues may arise that are not dealt with in this troubleshooting section. We would appreciate any input
you, our customer, may have to help us deal with these situations. Please call or write us.
INDOOR ROWER
Symptom:
• Scraping noise from inside the front end
beam.
Possible Cause:
Shock cord or chain may be
routed incorrectly or worn. Shock cord or chain may
have jumped off the pulley.
Remedy:
See diagram on page 30 for proper routing
of the shock cord and chain. Contact Concept2 if
replacement parts are needed.
• Symptom:
Creaking noise from the footplate area.
Possible Cause:
Two mating surfaces of monorail
and front end are working against each other.
Remedy:
Separate the
monorail from
the front end.
Apply a light coat
of thick lubricant
(Vaseline or Chapstick) to front facing and bottom rear
facing aluminum hooks located at front of monorail.
Reassemble and row.
• Symptom:
Seat sticks on monorail.
Possible Cause # 1:
Remedy:
Clean monorail. See page 22.
Possible Cause # 2:
tight.
Remedy:
Adjust with a 9/16" or 14 mm wrench.
• Symptom:
Seat is bumpy as it rolls.
Possible Cause:
Dirt on seat rollers or monorail,
or worn out seat rollers.
Remedy:
Clean rollers and monorail. Replace seat
rollers if worn out. (Concept2 part number PN 1724)
• Symptom:
Chain skips on sprocket during the drive
or runs roughly during the recovery.
Possible Cause # 1
Remedy:
Clean and lubricate the chain. See page 22.
If it continues to skip, the machine should not be rowed
and you should contact Concept2 immediately.
Possible Cause # 2
Remedy
: Replace sprocket with PN 1163.
28 28
MONORAIL
Monorail may not be clean.
Bottom rollers are too
: Stiff links in chain.
: Worn out sprocket.
• Symptom:
the chain guard and hangs loose.
Possible Cause
normal stretching or cold temperatures.
Remedy:
Replace shock cord if it is frayed through outer cover
or if it is losing its elasticity. Order Concept2 part
number PN 1731. If the shock cord is cold, allow it to
warm up.
• Symptom
rowing. NOTE: it is possible that you will hit the end
of the monorail while just sitting, but not while actually
rowing. We recommend that you try a test row before
Lubricate
here
making adjustments.
Possible Cause:
Remedy
: If you hit the end of the monorail while
rowing with the seat rollers in the standard position,
you can extend the travel distance of the seat by 1
inch.
1) Use two 9/16" or 14mm wrenches to loosen the
bolt holding the rear top seat roller in the seat
carriage (see drawing). Remove the roller and
hardware from hole A. Note the order of hardware.
2) Place the roller and hardware in hole B in the same
order in which you removed it. Tighten the nut.
• Symptom:
The seat wobbles
from side to side
on the monorail.
Possible
Cause:
After extended use, the fit of the seat on
the monorail may become loose due to wear on the
rollers.
Remedy
: You may move the bottom roller to a
tighter hole toward the front of the seat (C) as shown
in the drawing above by following steps A or B:
A. The top roller must be removed and the seat slid
up to front of monorail and off. Use two 9/16" or
14mm wrenches to do this. Use a 9/16" wrench
and an allen wrench to loosen and tighten the
bottom rollers.
OR
B. The top of the rear leg must be removed from
Handle does not retract all the way to
: Shock cord is too loose due to
Adjust shock cord tension. See page 24.
: Seat hits the end of the track while
Long Legs!