Troubleshooting - Motorola VC6000 Series Product Reference Manual

10 - 4 VC6000 Series Product Reference Guide

Troubleshooting

VC6000 Series
Troubleshooting the VC6000 Series
Table 10-1
Problem
The VC6000 Series Vehicle ignition key in OFF
does not power on. position.
SIM door is open.
Drained vehicle battery.
Vehicle battery not installed
properly.
System crash.
Low Battery level Vehicle battery Voltage
warning is issued. dropped below 9 V DC.
LCD and Keypad Critical Battery level. Vehicle
backlight do not battery Voltage dropped
function. below 8V DC.
Display backlight Display temperature is below
intensity is reduced. 10 °C or above 35 °C (below
50 °F or above 95 °F).
The VC6000 Series VC6000 Series temperature
powers off during is out of range: -20 °C to 60
operation. °C (-4 °F to 140 °F).
The screen turns VC6000 Series is jammed.
blank.
No sound. Volume setting is low or
turned off.
VC6000 Series shuts VC6000 Series is Suspend.
off when the vehicle
engeen is idel.
Vehicle battery is depleted.
Cause
Switch the vehicle ignition key to the ON position.
Close the SIM door properly and secure screw.
Charge or replace battery.
Ensure battery is installed properly.
Press the Power button. If the VC6000 Series still does not turn
on, Perform a warm boot. If the VC6000 Series still does not turn
on, perform a cold boot. (see Resetting the VC6000 Series on
page 1-10).
Start the vehicle engine to charge the battery.
Replace battery.
Start the vehicle engine to charge the battery. Replace battery.
Control the temperature inside the vehicle.
Control the temperature inside the vehicle.
To resume operation, momentarily press the Power Button.
Momentarlly press the Power button.
Adjust the volume. Adjust the volume (Adjusting Volume on
page 3-14).
The VC6000 Series turns off after a period of inactivity. If the
VC6000 Series is running on vehicle battery power. To resume
operation, touch the screen or press any keyboard key.
Replace the battery.
Solution