Bluetooth Connection - Motorola VC6000 Series Product Reference Manual

10 - 6 VC6000 Series Product Reference Guide

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 10-2
Problem
VC6000 Series cannot
find any Bluetooth devices
nearby.
When trying to connect a
Bluetooth device with the
VC6000 Series, the the
Bluetooth device thinks a
previously paired VC6000
Series is used.
Cannot connect using the
phone.
During data
communication, no data
transmits, or transmitted
data was incomplete.
Cause
Too far from other
Bluetooth devices.
The Bluetooth device(s)
nearby are not turned on.
The Bluetooth device(s)
are not in discoverable
mode.
The Bluetooth device
remembers the name and
address of the VC6000
Series it last paired with
via the Bluetooth radio.
SIM not installed properly. Re-install SIM card or clean the SIM contacts using lens tissue.
Cable was disconnected
from VC6000 Series
during communications.
Incorrect cable
configuration.
Communication software
is not installed or
configured properly.
Move closer to the other Bluetooth device(s), within a range of
10 meters.
Turn on the Bluetooth device(s) to find.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device's user documentation for help.
Manually delete the pairing device and name from the Bluetooth
device. Refer to the Bluetooth device user documentation for
instructions.
Contact your service provider.
Re-attach the cable and retransmit.
See the system administrator.
Perform setup as described in the
Solution
Chapter 3, ActiveSync.