Abandon Call List; Number To Name Translation - Samsung DCS Manual

2. CLIP (Calling Line Identification
Presentation) SPECIAL FEATURES
2.1 INTRODUCTION
The Call Line identification Presentation (CLIP) feature requires that ISDN is connected to the system
or the network provider to supply the information via the analog network (PSTN). In both cases the
system requires the appropriate hardware and or software so please speak to your Samsung
Communication Specialist to ensure your system can support this feature. The DCS Compact can
support ISDN CLIP only.
2.2 INVESTIGATE
Investigate allows selected stations with a special class of service to investigate any call in progress. If
CLIP information is available for an incoming call, you will know to whom this station user is speaking.
For outgoing calls, you can see the number that was dialled. After investigating, you may barge-in on
the conversation, disconnect the call or hang up your phone to end the investigation.
• At your keyset, press the INVESTIGATE key.
• Enter your station passcode. (Default passcodes cannot be used).
• You can now press BARGE to barge-in on the conversation.
OR
You can press NND to view more information about the call.
OR
You can press DROP to disconnect the call.
NOTE:
1. If the call is an outgoing call, the NND key will not appear.
2.3

ABANDON CALL LIST (50)

The system has a system-wide abandoned calls list that stores CLIP information for the last 50 calls
that rang but were not answered and were accompanied with valid CLIP information. The abandoned
calls list is accessed using the System Administrator's passcode. When reviewing this list, you are
provided options to CLEAR the entry or DIAL the number. You can use the NND key to toggle between
the CLIP name, CLIP number and the date and time the call came in. To view the list of abandoned
incoming calls for which CLIP information has been received:
• Dial 64 and dial the System Administrator passcode.
• Scroll through the entries using the VOL keys.
2.4

NUMBER TO NAME TRANSLATION (250)

The system provides a translation table of 250 entries (200 entries for the DCS 70 and DCS 24) for
displaying names on your LCD instead of numbers. When the CLIP number is received, the table is
searched and when a match is found, the system displays the corresponding name from the table.
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