Caller Id / Ani / Cli; Using The Tie Line; Caller Id Special Features; Abandon Call List - Samsung iDCS 500 User Instruction

USING THE TIE LINE

OUTGOING
Your office can be connected to another system with a tie line. Use this line
to make calls to stations in the other system. If programming allows, you can
access lines in the other system to make outside calls. Tie line calls can be
put on hold, transferred and conferenced in the same manner as are other
outside calls.
• Lift the handset or press the SPK or MONITOR key.
• Dial the tie line access code or press the tie line key.
• When you receive dial tone from the other system, you can dial exten-
sion numbers or access outside lines. You must know the extension
numbers and the line access codes for the other system.
• Finish the call by replacing the handset or pressing the ANS/RLS or
the MONITOR key if you are using a 7 button phone.
NOTE: Outgoing calls are controlled by the station's dialing class.
INCOMING
Station users in the other system can access the tie line and make intercom
calls to stations in your system. Answer tie line calls ringing at your station
as you would any other outside call. They can be put on hold, transferred
and conferenced in the same manner as are other outside calls.
IN AND OUT ON TIE LINE
Users accessing the tie line from the other system can get a line in your sys-
tem and make outgoing calls. These calls can be controlled by assigning a
dialing class to the tie line. For further information, see your service compa-
ny.
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CALLER ID
SPECIAL FEATURES
NOTE: The Caller ID features below require optional software and/or
hardware. Please ask your installation and service company for details.

ABANDON CALL LIST

The system has a system-wide abandoned calls list that stores CID informa-
tion for the last 50 (100 in L/LE version) calls that rang but were not
answered and were accompanied with valid CID information. Calls with CID
information consisting of OUT OF AREA, PAYPHONE or PRIVATE will not be
stored in the list. The abandoned calls list is accessed using the system
administrator's passcode. When reviewing this list, you are provided options
to CLEAR the entry or DIAL the number. You can use the NND key to tog-
gle between the CID name, CID number and the date and time the call came
in. The system must be using LCR to dial numbers from the abandoned
calls list.
To view the list of abandoned incoming calls for which CID information has
been received:
• Dial 64 and dial the system administrator passcode.
• Scroll through the entries using the VOL keys.

CID ON SMDR

The Station Message Detail Records (SMDR) report can be set to include
the CID name and number for incoming calls. This format expands the print-
out to 113 characters. You must use a wide carriage printer or an 80 column
printer set to the condensed print option.

NUMBER TO NAME TRANSLATION

The system provides a translation table of 400 entries (1500 in L/LE version)
for use in areas that do not provide name and number (sometimes called
"deluxe") Caller ID or when ANI is received. When the CID or ANI number is
received, the table is searched. When a match is found, the system will dis-
play the corresponding name from the table. This will allow users in areas
that do not support "deluxe" Caller ID or have only ANI service to provide
names for callers.

CALLER ID SPECIAL FEATURES

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