Questions And Answers - Siemens Gigaset E490 User Manual

Customer service & product warranty – Australia and New Zealand
– Any claim under this warranty is
limited to the cost of repair or
replacement of the product; and
– If the goods are found to be in sound
working order by the authorised ser-
vice centre, you may be charged a
fee for service and for any other
direct costs associated with having
the product delivered for service.
Replacement or repair services are only
offered for products purchased in
Australia and New Zealand that bear
Gigaset Communications GmbH local reg-
istered N Number and Telepermit mark-
ings.
Please have your proof of purchase ready
when calling.

Questions and answers

If you have any questions about the use
of your phone, you can contact us 24/7
at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key
2. The batteries are flat.
¥
Charge or replace the batteries
¢
( page 9).
"Base x" flashes on the display.
1. The handset is outside the range of the base
station.
¥
Move the handset closer to the base sta-
tion.
58
The base station's range is reduced because
eco mode is activated.
¥
2. The base station is not turned on.
¥
"Please
Handset has not been registered with the base
station or has been deregistered.
¥
Register the handset (
Handset does not ring.
The ringer is deactivated.
¥
Activate the ringer (
You cannot hear a ringer/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the
wrong pin connections.
¥
Please always use the phone cord supplied
or ensure that the pin connections are cor-
rect when purchasing from a retailer
¢
(
Error tone sounds after system PIN prompt
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
Call charges are not displayed.
1. Your network provider does not support this
feature.
2. There are no metering pulses.
¥
a
.
The other party cannot hear you.
You have pressed the
set is "muted".
¥
Activate the microphone again
¢
(
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥
The caller should ask the network provider
to enable Calling Line Identification (CLI).
Deactivate eco mode (
reduce the distance between the hand-
set and the base station.
Check the base station's mains adapter
¢
( page 7).
register" flashes in the display.
¢
¢
page 52).
page 7).
Ask your network provider to transmit
the metering pulses.
u
(INT) key. The hand-
page 22).
¢
page 44) or
page 45).
¢
page 54).
¢
page 54).