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Customer Care and support
Customer Care and support
Hotline: 4006 706 007
Questions and answers
If you have any questions about using
your phone, visit us at www.gigaset.com/
cn at any time. The table below contains a
list of common problems and possible
solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key
2. The batteries are flat.
¥
Charge or replace the batteries
¢
(
page 7).
Base
"
" flashes in the display.
1. The handset is outside the range of the
base station.
¥
Move the handset closer to the
base station.
2. The base station's range is reduced
because Eco Mode is activated (depending
on the base station, please see your
phone's user guide).
¥
Deactivate Eco Mode or reduce the dis-
tance between the handset and the
base station.
3. The base station is not turned on.
¥
Check the base station mains adapter.
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
The other party cannot hear you.
You have pressed the
The handset is "muted".
¥
Activate the microphone again
¢
(
page 20).
You hear an error tone (descending tone
sequence) when inputting.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
28
a
.
¢
page 26).
display key.
§Mute§
Environment
Our environmental mission statement
We at Gigaset Communications GmbH
carry social responsibility and are actively
engaged in the interests of a better world.
Our ideas, technologies and actions serve
people, society and the environment.
The aim of our global activity is to secure
sustainable life resources for humanity.
We are committed to a responsibility for
our products that comprises their entire
life cycle. The environmental impact of
products, including their manufacture,
procurement, distribution, use, service
and disposal, are already evaluated during
product and process design.
Further information on environmentally
friendly products and processes is
available on the Internet under
www.gigaset.com/cn.
Environmental management system
Gigaset Communications
GmbH is certified pursu-
ant to the international
standards EN 14001 and
ISO 9001.
ISO 14001 (Environment): certified since
September 2007 by TüV SÜD Manage-
ment Service GmbH.
ISO 9001 (Quality): certified since
17/02/1994 by TüV Süd Management
Service GmbH.
Ecological energy consumption
The use of ECO WDCT (
energy and is an active contribution
towards protecting the environment.
¢
page 24) saves
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