Cleaning The Scanner Window And Computer Screen - Intermec CK60 User Manual

Chapter 4 — Maintaining the Computer
Problems While Scanning Bar Codes (continued)
Problem
You receive a message reading "Scanner Communication
Failure" when trying to connect a 1551E or 1553 decoded
scanner.
Your 1551E or 1553 scanner was working fine, but after
changing the port setting you cannot change the
configuration.
Configuration settings in the Intermec Settings applet do
not match the settings on your 1551E or 1553 Scanner.

Cleaning the Scanner Window and Computer Screen

112
To keep the CK60 in good working order, you may need to clean both the
scanner window and the CK60 screen.
Clean the scanner window and CK60 screen as often as needed for the
environment in which you are using the CK60. To clean the CK60, use a
solution of ammonia and water.
There are no user-serviceable parts inside the CK60. Opening the unit
will void the warranty and may cause damage to the internal compo-
nents.
Press the power switch to turn off the CK60. Dip a clean towel or rag in the
ammonia solution and wring out the excess. Wipe off the scanner window
and screen. Do not allow any abrasive material to touch these surfaces.
Wipe dry.
CK60 Mobile Computer with Windows Mobile User's Manual
Solution
Make sure that:
• You are using the correct cable.
• The scanner cable is attached correctly. When you attach
the scanner to the port, it should emit a single power up
beep.
• Try enabling the port state using the Intermec Settings
applet.
• Try upgrading the scanner firmware.
• Select ASCII as the scanner model.
1551E or 1553 scanner port must use the correct RS-232
settings to allow configuration in the Intermec Settings
applet. Disable, then enable the scanner port state.
Disable, then enable the scanner port state to synchronize
the CK60 settings with the scanner.