LinkPoint 3000/AIO Reference Manual page 88

RETAIL STANDARD KEY OPERATIONS
Display Message
PRINT CUST COPY
TEAR NOW, PRESS ENTER
[? ] [? ] [? ]
(optional)
Call Center Procedures
Display Message
CALL CENTER
[? ] [? ] [? ]
(optional)
Switches to Display Below
CALL VOICE CENTER
XXXXXXXXXX
[? ] [? ] [? ]
(optional)
Alternates w/Display Below
CALL VOICE CENTER
Press ENTER to cont
[? ] [? ] [? ]
(optional)
AUTH CODE
[? ] [? ] [? ]
(optional)
PRINT CUST COPY
TEAR NOW, PRESS ENTER
[? ] [? ] [? ]
(optional)
© 2002 LinkPoint® International, Inc.
Operator Action
Please wait for the merchant copy of the receipt to
print. Tear the receipt copy along the serrated edge
of the printer and either press [ENTER] to print the
customer receipt copy or [CLEAR] to exit the
function.
Operator Action
See the following messages:
If these prompts appear, the terminal will disconnect
and you must call the displayed phone number to
obtain an authorization number to complete the
transaction.
After receiving the authorization number from the
voice authorization center, press [ENTER] when you
are ready to complete the transaction.
When you receive the authorization number by phone,
key-in the number, press [ENTER] and wait for the
receipt to print. If an authorization number is not issued,
press [CLEAR] to return to the idle prompt. You may
then request another card or a different form of
payment.
Please wait for the merchant copy of the receipt to
print. Tear the receipt copy along the serrated edge
of the printer and either press [ENTER] to print the
customer receipt copy or [CLEAR] to exit the
function.
82 L3FRR31 Reference Manual