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LinkPoint International, Inc. LinkPoint International reserves the right to make changes to this document and the products it describes without prior notice. LinkPoint International shall not be liable for inadvertent technical errors or omissions made herein, nor for incidental or consequential damages resulting from the performance or use of this product.
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NOTICE LinkPoint International reserves the right to make changes to specifications at any time and without notice. The information furnished in this publication is believed to be accurate and reliable; however, no responsibility is assumed by LinkPoint International for its use.
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LinkPoint combines user-friendly operation with “soft” programmable key functions. The screen-addressable keys and innovative backlit display panel make the terminal operation quick and easy. The LinkPoint 3000 is compatible with all major printers, while the AIO integrates a high-speed, thermal printer. Both terminals also contain additional serial ports for PIN pads, check readers and other peripherals.
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The application programmed in the LinkPoint terminals support the BankPoint PIN Pad made by LinkPoint as well as VeriFone PINpads 102, 301, 1000, 1000SE and 2000 for debit transactions. PIN pads attach easily to the PIN pad port on the back of each terminal (please refer to the separate PIN pad manual for installation and operating instructions).
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Close the shipping carton and save the shipping materials so that the unit can be repacked for shipping or moving in the future. 4. Place the terminal on a desk or tabletop. When choosing a place for the LinkPoint terminal, avoid areas with: ♦...
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(unless an application has been pre-downloaded). To install the LinkPoint AIO: 1. Locate the power input port on the back of the AIO terminal (see Figure 7). Figure 7 2. Connect the male AC adapter plug to the power input port at the rear of the terminal (see Figure 8).
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New Features Include: Electronic Benefits Transfer Processing The application Nashville Config 690 01.08.00 can be used in the LinkPoint AIO (All-In- One) and the LinkPoint 3000 terminals to accept Electronic Benefits Transfer (EBT) cards to purchase food and other items. The terminal sends card and transaction type information to the host computer and a host reply is sent back to the terminal.
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After the terminals have been unpacked and installed they may require setup. The following procedures explain the setup procedures that are necessary to use the LinkPoint AIO and 3000 terminals. Please note that any setup procedures performed by the merchant must be attempted only after consulting with either your service provider help desk or sale representative.
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RS-232 port on the LinkPoint terminal. The terminal must also be plugged into an active phone line to complete this download. Please contact your service provider or sales rep for assistance with all download procedures.
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ENEFIT RANSACTIONS The application Nashville Config 690 01.08.00 can be used in the LinkPoint AIO (All-In- One) and the LinkPoint 3000 terminals to accept Electronic Benefits Transfer (EBT) cards to purchase food and other items. The terminal sends card and transaction type information to the host computer and a host reply is sent back to the terminal.
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EBIT RANSACTIONS The application Nashville Config 690 01.08.00 can be used in the LinkPoint AIO (All-In- One) and the LinkPoint 3000 terminals to accept credit and debit cards to purchase goods and services. The terminal sends card information to a host computer, so that an approval code confirms the funds are available for eventual payment to the merchant.
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BATCH. They are neither stored in the terminal nor appear on reports. The customer then uses the blank lines to write the tip and total transaction amount. The merchant then enters the customer credit card number into the LinkPoint terminal to process the transaction.
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LinkPoint terminal. The batch cannot be closed until all transaction tips are settled. Please see page 173 for the procedure to edit transaction tips.
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Debit Retail Sale Please follow the procedures below to process a debit card retail sale on your LinkPoint terminal. Debit transactions can only be swiped and can only be performed when a PIN pad is attached to the LinkPoint terminal. The procedure below was written using a BankPoint PIN Pad.
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Please follow the procedures below to process a debit card restaurant sale (debit card sale with tip) on your LinkPoint terminal. Debit transactions can only be swiped and can only be performed when a PIN pad is attached to the LinkPoint terminal.
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The numbers imprinted on the bottom of a check are known as Magnetic Ink Character Recognition or MICR numbers. This transaction can be performed by either running the check through a MICR check reader attached to the LinkPoint terminal or by entering the check information manually.
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The numbers imprinted on the bottom of a check are known as Magnetic Ink Character Recognition or MICR numbers. This transaction can be performed by either running the check through a MICR check reader attached to the LinkPoint terminal or by entering the check information manually.
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LinkPoint terminal. A return is usually performed when a merchant needs to reverse a transaction and the batch containing that transaction has already been closed.
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Please be aware that most transaction information must be in an open batch before it can be accessed by using these procedures. This information is removed from the terminal when a batch is cleared or closed. Press the [REVIEW] key on the LinkPoint terminal to begin the review process.
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The following transaction activates a gift card. The card is activated when a value is both placed on the card and stored on the host database for transaction processing. Please note that a card can only be activated by being SWIPED on the LinkPoint terminal. Display Message Operator Action and Comments Press the [1] key.
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Please note that the card the balance is being transferred from must have the card number keyed into the terminal and the card the balance being transferred to must be swiped into the LinkPoint terminal. Display Message Operator Action and Comments Press the [1] key.
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Void transaction. Please review or reprint a receipt or report to confirm the transaction number. Please follow these procedures to void gift card items on the LinkPoint terminal. Display Message Operator Action and Comments Press the [1] key.
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This transaction refunds or returns an amount to a gift card balance after a redemption transaction. Please note that the gift card used for this transaction can only be swiped. Please follow these procedures to perform a refund for a gift card items on the LinkPoint terminal.
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Please follow these procedures below if you want to reprint a gift card transaction receipt. Please not that the sequence number of the transaction to be reprinted must entered into the LinkPoint terminal. Please review or print a report to confirm the transaction number. Please follow these procedures to perform a reprint.
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Gift Card Error and Timeout Messages If an unfamiliar message appears on the LinkPoint terminal during a transaction, please use the following chart to find the error message and/or error code number. After reviewing the error received, please contact your service provider help desk for more information.
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RANSACTIONS This feature has been added to the application Nashville Config 690 01.08.00 so that the LinkPoint AIO (All-In-One) and the LinkPoint 3000 terminals can be used for both petroleum and non petroleum product purchases. The chart below explains the transactions that will be covered in the following section.
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RROR ODES The following section lists the error codes that can occur with using the LinkPoint AIO and LinkPoint 3000 terminal. If you get one of the following error codes, please consult this section for a definition of the code, then please contact your processor for help in resolving the error condition.
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