Appendix B-Additional Troubleshooting Guidelines - LinkPoint 3000/AIO Reference Manual

APPENDIX B—ADDITIONAL TROUBLESHOOTING GUIDELINES
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PPENDIX B DDITIONAL
This appendix identifies some additional problems that may be encountered and the
actions necessary to correct them.
DISPLAY PANEL
MALFUNCTION
KEYPAD MALFUNCTION
PRINTER
MALFUNCTION
© 2002 LinkPoint® International, Inc.
T
ROUBLESHOOTING
If the LinkPoint displays incorrect information, such as an
unreadable message or nothing at all, it may have a
power problem or be a defective terminal. The terminal
application may not have been properly loaded.
Check the display panel. If it displays the wrong
characters or nothing at all, refer to the section Display
Panel Malfunction above. Press several keys; a beep
should be heard each time. If the "beep" works, make
sure the correct data is being entered.
Check that the printer paper is properly loaded in the
printer. The printer will not operate unless a roll of paper
is correctly installed. Check the terminal for signs of
power failure. Press the [CLEAR] key and try the
operation again; an improper command may have been
used.
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UIDELINES
L3FRR31 Reference Manual