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LinkPoint AIO Manuals
Manuals and User Guides for LinkPoint AIO. We have
5
LinkPoint AIO manuals available for free PDF download: Reference Manual, Manual, Quick Reference Manual
LinkPoint AIO Reference Manual (452 pages)
ALL-IN-ONE CPO/ECA
Brand:
LinkPoint
| Category:
Payment Terminal
| Size: 2.47 MB
Table of Contents
Table of Contents
4
Introduction
10
Printers
10
PIN Pad Devices
10
Check Readers
11
Getting Started
12
Unpacking
12
Installation
13
Printer
14
Maintenance
15
Returning the Terminal for Service
15
The Terminal Display Panel
15
The Card Reader
15
Entering Alphanumeric Data from the Keypad
16
Keypad /Template Design
17
Keypad /Template Chart
18
Keypad /Template Definitions
19
Terminal Features
22
Application Software Features - New or Updated Features
22
Application Software Features - General
24
Gratuity Guidelines on Receipt
24
American Express Split Dial Authorization
24
Check Processing
24
Address Verification Service (AVS)
25
Open/Close Tab Processing
25
Automatic Gratuity
25
Debit Card Processing
25
Transaction Sequence Number
26
Electronic Commerce Transaction
26
Transaction Space Management
26
Password Protection
26
Demo Mode
27
Idle Display
27
Lock Mode
27
PIN Pad Processing
27
Thermal Printer
27
Calculator Function
28
Masking on Cardholder Receipts
28
Full or Partial Downloads
28
Batch History
28
Terminal Initiated Auto Settlement
29
Debit/Ebt Auto Reversal
29
Synchronous and Asynchronous Communications
29
Pre-Dial
30
Retail Features
33
L4CGS33 Reference Manual
33
Restaurant Features
34
Parameters
35
Field Type Codes
35
New Parameters
35
Changed Parameters
37
Deleted Parameters
46
All Parameters
47
Parameter Definitions
57
Telecheck Parameter Environments
92
Card Account Range String Description
96
Password Protect Settings
97
Split Dial Authorization Option for American Express
98
Dial String Codes
98
Download Procedures
100
Telephone Download (no Application Loaded)
100
Telephone Download (Shortcut with Application Loaded)
102
Direct PC to Terminal Download
104
Direct PC to Terminal Download (Shortcut)
107
Terminal to Terminal (Master/Slave Download)
109
Transactions
111
Retail Credit Card Transactions
111
Retail Credit Card Sale
111
Retail Credit Card Sale Sample Receipt
118
Retail Credit Card Authorization Only Sale
120
Retail Credit Card Authorization Only Sale Sample Receipt
125
Retail Credit Card Offline Sale
127
Retail Credit Card Offline Sale Sample Receipt
132
Retail Credit Card Return
134
Retail Credit Card Return Sample Receipt
138
Retail Credit Card Void
140
Retail Credit Card Void Sample Receipt
142
Retail Debit Card Transactions
144
Retail Debit Card Sale
144
Retail Debit Card Sale Sample Approved Receipt
147
Retail Debit Card Sale Sample Denied Receipt
149
Retail Debit Card Return
150
Retail Debit Card Return Sample Approved Receipt
152
Retail Debit Card Return Sample Denied Receipt
154
Retail EBT Transactions
155
EBT Cash Benefit Sale
155
EBT Cash Benefit Sale Receipt Sample
158
EBT Cash Benefit Sale Denied Receipt Sample
159
EBT Cash Benefit Balance
160
EBT Cash Benefit Balance Inquiry Receipt Sample
162
EBT Food Stamp Purchase
163
EBT Food Stamp Sale Receipt Sample
166
EBT Food Stamp Return
167
EBT Food Stamp Return Receipt Sample
170
EBT Food Stamp Return Declined Receipt Sample
171
EBT Voucher Clear Sale
172
EBT Food Stamp Voucher Clear Sale Receipt Sample
175
EBT Food Stamp Voucher Clear Sale Denied Receipt Sample
176
EBT Voucher Clear Return
177
EBT Voucher Clear Return Receipt Sample
181
EBT Voucher Clear Return Denied Receipt Sample
182
EBT Food Stamp Balance Inquiry
183
EBT Food Stamp Balance Inquiry Receipt Sample
186
Retail Telecheck Transactions for Standard Check Authorization
187
Standard Check Authorization
187
Retail Telecheck Transactions for Split Dial to ECA
191
Retail Telecheck Split Dial ECA Sale
191
Retail Telecheck Split Dial ECA Sale Sample Approval Receipt
196
Retail Telecheck Split Dial ECA Sale Sample Denial Receipt
198
Retail Telecheck Split Dial ECA Change Amount
199
Retail Telecheck Split Dial ECA Change Amount Sample Receipt
201
Retail Telecheck Split Dial ECA Void
203
Retail Telecheck Split Dial ECA Void Sample Receipt
205
Split Dial ECA Transaction Reprint
206
Retail Telecheck Split Dial ECA Sample Receipt Reprint
208
Retail Telecheck ECA/CPO Transactions for Dial to Cardnet
210
Retail Telecheck CPO/ECA Sale
210
Retail Telecheck CPO/ECA Sale Sample Approval Receipt
215
Retail Telecheck CPO/ECA Sale Sample Denial Receipt
217
Retail Telecheck CPO/ECA Void
219
Retail Telecheck CPO/ECA Void Sample Receipt
221
Retail Telecheck CPO/ECA Transaction Recovery
222
Retail Telecheck CPO/ECA Recovered Transaction Receipt
224
Restaurant Credit Card Transactions
225
Restaurant Sale (Dine-In)
225
Restaurant Credit Card Sale Sample Receipt
230
Restaurant Credit Card Authorization Only Sale
232
Restaurant Credit Card Authorization Only Sale Sample Receipt
236
Restaurant Open Bar Tab
238
Restaurant Open Tab Receipt Sample
242
Restaurant Offline Sale
244
Restaurant Credit Card Offline Sale Sample Receipt
249
Restaurant Return
251
Restaurant Credit Card Return Sample Receipt
256
Petroleum Credit Card Transactions
258
Fuel Setup and Edit
258
Fuel Information Report Sample
265
Petroleum Sale
266
Petroleum Sale Receipt Sample
273
Petroleum Authorization Only Sale
275
Petroleum Authorization Only Receipt Sample
280
Petroleum Offline Sale
282
Petroleum Offline Sale Receipt
289
L4CGS33 Reference Manual
289
Petroleum Credit Card Return
291
Petroleum Credit Card Return Sample Receipt
296
Petroleum Debit Transactions
298
Petroleum Atm/Debit Sale
298
Petroleum EBT Transactions
305
Petroleum EBT Cash Only Sale
305
Petroleum EBT Cash Only Sale Sample Receipt
312
Petroleum Telecheck ECA Transactions
314
Petroleum Telecheck ECA Sale
314
Petroleum Telecheck ECA Sale Sample Receipt
320
Petroleum Telecheck ECA Void
323
Petroleum Telecheck ECA Void Sample Receipt
325
Review Procedures
327
Batch Totals Review
327
Batch History Review
329
Card Type Totals Review
331
Employee Totals Review
333
Review Transaction
335
Batch/Employee Detail Review
337
Open Tab Review
339
Unadjusted Tip Review
341
Card Type Detail Review
343
Retail Telecheck Split Dial ECA Review
345
Retail Telecheck CPO/ECA Review
347
Reports
349
Retail Telecheck Split Dial ECA Report
349
Current Split Dial ECA Batch Report Sample
350
Split Dial ECA Batch Report History Sample
351
Retail Telecheck CPO/ECA Report
352
Current CPO/ECA Batch Report Sample
353
CPO/ECA Batch Report History Sample
354
CPO/ECA Transaction Reprint
355
Line Item Report
357
Line Item Report Sample
358
Batch History Totals Report
359
Batch Totals History Report Sample
360
Batch Summary Report by Card Type
361
Batch Summary Report by Card Type Sample
362
Employee Totals Report
363
Individual Employee ID Totals Report Sample
364
Employee ID Totals Report for All Employees Sample
365
Batch Item Detail Report
366
Batch Item Detail Report Sample
367
Employee Detail Report
368
Employee Detail Report Sample
369
Open Tab Detail Report
370
Open Tab Detail Report Sample
371
Missing Tip Report
372
L4CGS33 Reference Manual
372
Missing Tip Report Sample
373
Missing Tip Report/Employee Sample
374
Card Type Detail Report
375
Card Type Detail Report Sample
376
Close
377
Retail and Restaurant Manual Close Procedures
377
Close Split Dial ECA, CPO/ECA Report Sample
390
Close Split Dial ECA, CPO/ECA Batch Summary Report Sample
391
Open Tab Detail Report Sample
392
Missing Tip Report Sample
393
Closed Tab Receipt Sample
394
Batch Summary Report Sample
396
Employee ID Report Sample
397
Batch Close Report Sample
398
Telecheck ECA, CPO/ECA Manual Close Procedures
399
Close Split Dial ECA, CPO/ECA Report Sample
401
Close Split Dial ECA, CPO/ECA Batch Summary Report Sample
402
Adjustments
405
Edit
405
Close Tab
408
Close Tab Receipt
411
Add Tip
413
Management
415
Batch Clear
415
Demo Mode
417
Lock Mode
418
Check Reader Test
419
Setup
420
Update Host Options
420
Setup Passwords
422
Local Dial Options
427
Dial Type
427
Local Printer Options
428
Disable Printer
428
Tip Options
429
Auto Gratuity % Tip Guideline
429
Idle Time-Out/Key Beep
431
Setup Reports
432
View Setup
433
Setup Report Samples
435
Local Functions
436
ENTER 40: View Last Three Responses from Host
436
ENTER 44: View Last Three Batches
437
ENTER 90/91/92: Parameter Review/Edit/Printout
438
ENTER 97: View Program Name and Date
442
ENTER 98: View Prompt File
443
L4CGS33 Reference Manual
443
Terminal Error Code
444
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LinkPoint AIO Reference Manual (311 pages)
Brand:
LinkPoint
| Category:
Payment Terminal
| Size: 1.65 MB
Table of Contents
Table of Contents
4
Introduction
11
Printers
11
PIN Pad Devices
11
Check Readers
11
Getting Started
12
Unpacking
12
Installation
13
Maintenance
14
Returning the Terminal for Service
14
Entering Alphanumeric Data from the Keypad
15
Keypad/Template Design
16
Keypad/Template Chart
17
Keypad/Template Definitions
18
Linkpoint AIO Specifications
22
General Features
23
Terminal Features
23
Application Software Features - General
23
Retail Features
26
Restaurant Features
27
Other Software Features
28
Gratuity Guidelines on Receipt
28
Gift/Loyalty Card Programming
28
American Express Split Dial Authorization
28
Check Processing
28
Address Verification Service (AVS)
28
IMPRINT CARD NOW! Prompt
29
Open/Close Tab Processing
29
Automatic Gratuity
29
Debit Card Processing
29
Commercial Card Processing
29
Transaction Sequence Number
30
Electronic Commerce Transaction
30
Card Type Confirmation
30
Transaction Space Management
30
Password Protection
30
Lock Mode
31
Demo Mode
31
Idle Display
31
PIN Pad Processing
32
Printer Processing
32
Thermal Printers
32
Pre-Printing
32
Masking on Cardholder Receipts
32
Calculator Function
33
Full Program Downloads
33
Batch History
33
Terminal Initiated Auto Settlement
33
Debit/Ebt Auto Reversal
33
Synchronous Communications
34
Pre-Dial
34
Boot Mode Functions
35
Boot Mode Passwords
35
Cold Boot
36
Date and Time Setup
37
Printer Application Setup
38
RS232 Port Setup
41
PIN Pad Port Setup
42
Model Number
43
Clear Memory
44
Terminal Diagnostics
46
Display Test-Press [1]
47
Keyboard Test- Press [2]
47
Clock Test- Press [3]
48
Dialer Test- Press [4]
48
Line Voltage Test- Press [5]
49
Modem Originate Test- Press [6]
50
Modem Answer Test- Press [7]
51
Card Reader Test- Press [8]
52
Serial Port Test - Press [9]
53
Memory Analysis - Press [0]
54
Download Procedures
56
Telephone Download (no Application Loaded)
56
Telephone Download (Shortcut with Application Already Loaded)
59
Direct PC-To-POS Download
61
Direct PC-To-POS Download (Shortcut)
64
POS-To-POS (Master/Slave Download)
66
Download Parameters
68
Field Type Codes
68
Memory Locations
68
Account Range String Description
80
Password Protect Settings
81
Telecheck Check Service
82
Telecheck Check Service Prompt Options
83
Gift/Loyalty Card Host Response Messages
84
Gift/Loyalty Card Modem Speed Setup
85
Sprintnet
86
Dial String Codes
87
Host Parameters and Options
88
Address Verification (#PAVS)
88
Adjust Key
88
AMEX Split Dial (#1AOPT)
88
AMEX Split Dial Terminal ID (#1ATID)
88
Auto Close (#ACTME)
88
Auto Print Second Receipt (#PRSEC)
89
Auto Report at Batch Close (#ARPT)
89
Bypass Card Present Prompt (#CPBYP)
89
Card Present Default (#CPYES)
89
Confirm Amount (#CNFRM)
90
DBA Name, Address, State and ZIP (#H1-#H6)
90
Debit Cash Back (#DEBCB)
90
Debit Cash Back Surcharge Amount (#DCBSC)
90
Debit Purchase Surcharge Amount (#DPOSC)
90
Default Open Tab Amount (#DAUTH)
90
Detail on Settlement Report
91
Employee ID Totals on Settlement Report
91
Enable Employee ID Text (#STR01-2)
91
Gift/Loyalty Cards
91
Telecheck ECA Merchant ID Number (#1CAMI)
91
Merchant ID Number (#1MMID)
91
Open Tab (#BTAB)
91
PIN Pad Key Management (#PNKEY)
92
PIN Pad Type (#PNTYP)
92
Printer Type (#PRTYP)
92
Receipt Amount Text
92
Receipt Cardholder Name
92
Receipt Invoice Number
92
Receipt Promissory Footer (#FLEX1-#FLEX3)
92
Receipt Trailer Lines (#T1-T2)
93
Restaurant/Tip Processing (#FREST)
93
Sequence Number
93
Transactions
94
Retail Credit Sale (Non-Debit)
94
Sale Receipt Sample
100
Restaurant Sale (Dine-In)
102
Sale Receipt Sample
106
Debit Sale Receipt Sample
112
Ebt/Debit Electronic Benefits Transfer
113
EBT Cash Benefit Purchase (Authorization) Code 10, CB Authorization
113
EBT Cash Benefit Purchase (Authorization) Receipt Sample
116
EBT Cash Benefit Balance Inquiry: Code 17, CB Balance Inquiry
117
EBT Cash Benefit Inquiry Receipt Sample
119
EBT Food Stamp Purchase: Code 10
120
EBT Food Stamp Purchase Receipt Sample
122
EBT Food Stamp Return: Code 15
123
EBT Food Stamp Return Receipt Sample
125
EBT Food Stamp Force Purchase (Voucher): Code 11
126
EBT Food Stamp Force Purchase Receipt Sample (Voucher)
128
EBT Food Stamp Force Return (Voucher): Code 16
129
EBT Food Stamp Force Return Receipt Sample (Voucher)
131
EBT Food Stamp Balance Inquiry: Code 17
132
EBT Food Stamp Benefit Inquiry Receipt Sample
134
Gift Card Activate
135
Gift Card Activate Receipt Sample
137
Gift Card Redemption
138
Gift Card Activate Receipt Sample
140
Gift Card Reload
141
Gift Card Reload Receipt Sample
143
Gift Card Return
144
Gift Card Return Receipt Sample
146
Gift Card Block Activation
147
Gift Card Return Receipt Sample
149
Gift Card Balance Inquiry
150
Gift Card Balance Receipt Sample
152
Gift Card Summary Report and Batch Clear
153
Gift Card Balance Receipt Sample
155
Gift Card Reprint
156
Gift Card Redeem Duplicate Receipt Sample
157
Loyalty Card Activate
158
Loyalty Card Activate Receipt Sample
160
Loyalty Card Add Points
161
Loyalty Card Add Receipt Sample
163
Loyalty Card Redemption
164
Loyalty Card Redeem Receipt Sample
166
Loyalty Card Balance Inquiry
167
Loyalty Card Balance Receipt Sample
169
Loyalty Card Reprint
170
Loyalty Card Duplicate Receipt Sample
171
Off-Line Sale
173
Off-Line Sale Receipt Sample
177
Return (Credit)
178
Return Receipt Sample
181
Authorization Only (Auth Only)
183
Open Bar Tab
191
Open Tab Receipt Sample
195
Void
197
Void Sale
199
Check
200
Check Approval Receipt Sample
205
Telecheck ECA Sale
206
Telecheck ECA Sale Receipt Sample
210
ECA Change
211
Telecheck ECA Change Receipt Sample
213
ECA Void
214
Telecheck ECA Void Receipt Sample
215
ECA Review
216
ECA Report
217
Telecheck ECA Report Sample
218
ECA Close
219
Telecheck ECA Close Receipt Sample
221
ECA Clear Batch
222
Close Batch
224
Operator Initiated Close Batch
224
Close Batch Report
227
Close Batch Report Sample
227
Adjustments
229
Edit
229
Close Tab
232
Close Tab Receipt
235
Add Tip
236
Review
238
Batch Totals Review
238
Batch History Review
240
Card Type Totals Review
242
Employee Totals Review
244
Review Transaction
245
Batch/Employee Detail Review
247
Open Tab Review
249
Unadjusted Tip Review
251
Card Type Detail Review
253
Reports
255
Line Item Report
255
Line Item Report
256
Batch History Totals Report
257
Batch Totals History Report
258
Batch Summary Report by Card Type
259
Batch Summary Report by Card Type
260
Employee Totals Report
261
Individual Employee ID Totals Report
262
Employee ID Totals Report for All Employees
263
Batch Item Detail Report
264
Batch Item Detail Report
265
Employee Detail Report
266
Employee Detail Report
267
Open Tab Detail Report
268
Open Tab Detail Report
269
Missing Tip Report
270
Missing Tip Report
271
Card Type Detail Report
272
Card Type Detail Report
273
Reprint
274
Reprint Last Transaction
274
Reprint Selected Transaction
275
Management
277
Batch Clear
277
Demo Mode
279
Lock Mode
280
Setup
281
Update Host Options
281
Setup Passwords
282
Local Dial Options
283
Dial Type
283
Local Printer Options
284
Disable Printer
284
Tip Options
285
Auto Gratuity % Tip Guideline
285
Idle Time-Out/Key Beep
287
Setup Report
288
View Setup
289
Setup Report Sample
291
Local Functions
293
ENTER 40: View Last Three Responses from Host
293
ENTER 44: View Last Three Batches
294
ENTER 97: View Application Date
294
ENTER 98: Program Name and Prompts File Revision Information
296
Appendixa - Error Conditions
297
Appendix A - Error Conditions
300
Appendix B-Prompts, Error Messages and Troubleshooting
300
Appendix C-Additional Troubleshooting Guidelines
304
Glossary
305
Index
309
LinkPoint AIO Reference Manual (337 pages)
RETAIL/AVS/PURCHASING CARD/RESTAURANT APPLICATION
Brand:
LinkPoint
| Category:
Payment Terminal
| Size: 1.64 MB
Table of Contents
Table of Contents
4
Introduction
7
Printers
8
PIN Pad Devices
8
Check Readers
8
Getting Started
9
Unpacking
9
Installation
10
Maintenance
12
Returning the Terminal for Service
12
Terminal Features
13
Hardware Features
18
Linkpoint 3000 Specifications
21
Linkpoint AIO Specifications
22
Boot Mode Functions
22
Boot Mode Passwords
23
Cold Boot
23
Date and Time Setup
24
Printer Port Setup
24
RS232 Port Setup
26
PIN Pad Port Setup
27
Model Number
28
Clear Memory
29
Terminal Diagnostics
30
Display Test-Press [1]
30
Keyboard Test- Press [2]
31
Clock Test- Press [3]
31
Dialer Test- Press [4]
32
Line Voltage Test- Press [5]
32
Modem Originate Test for Linkpoint 3000- Press [6]
33
Modem Originate Test for Linkpoint AIO- Press [6]
34
Modem Answer Test- Press [7]
35
Card Reader Test- Press [8]
35
Serial Port Test - Press [9]
36
Memory Analysis for Linkpoint 3000 - Press [0]
37
Memory Analysis for Linkpoint AIO - Press [0]
38
Download Procedures
40
Telephone Download for Linkpoint 3000 (no Application Loaded)
40
Telephone Download for Linkpoint 3000 (Shortcut/Application Already Loaded)
42
Direct PC-To-POS Download for Linkpoint 3000
43
Direct PC-To-POS Download for Linkpoint 3000 (Shortcut)
45
POS-To-POS for Linkpoint 3000 (Master/Slave Download)
46
Telephone Download for Linkpoint AIO (no Application Loaded)
48
How to Do a Base Download for Linkpoint AIO (no Application Loaded)
48
Telephone Download for Linkpoint AIO (Shortcut/Application Already Loaded)
50
Direct PC-To-POS Download for Linkpoint AIO
52
Direct PC-To-POS Download for Linkpoint AIO (Shortcut)
54
POS-To-POS for Linkpoint AIO (Master/Slave Download)
55
Download Parameters
57
Field Type Codes
57
Memory Locations
57
Account Range String Description
66
Password Protect Settings
66
Telecheck Check Service
67
Telecheck Check Service Prompt Options
68
Split Dial Authorization Option for American Express and Discover Cards
69
Sprintnet
69
Dial String Codes
70
Basic Operation
71
Using the Card Reader
71
The Calculator
71
Local Functions
72
ENTER 40: View Last Three Responses from Host
72
ENTER 41: Printer Enable
72
ENTER 42: Dial Prefix (PABX)
73
ENTER 43: Dial Suffix
74
ENTER 44: View Last Three Batches
74
ENTER 45: Demo Mode Enable/Disable
75
ENTER 46: Technical Specification Printout
76
ENTER 47: Batch Number Setting
76
ENTER 48: View Merchant ID, View or Change Device ID, Phone Numbers
77
ENTER 49: Clear Batch
78
ENTER 50: Deposit Inquiry
79
ENTER 50: Update Host
80
ENTER 51: Print Last 10 Batches
81
ENTER 52: Terminal Keyboard Lock
81
ENTER 53: Second Receipt Copy Printout
82
ENTER 98: Program Name and Revision Information
82
ENTER 99: Application Version and Download Information
83
Retail Standard Key Operations
84
Sale
86
Atm/Debit Card Sale
111
Return
118
Authorization Only
124
Ticket Only
137
Check
150
Telecheck Eca Sale
156
Eca Change
160
Eca Void
163
Eca Review
166
Eca Report
167
Eca Close
169
Eca Clear Batch
172
Void
174
Review
177
Reprint
189
Close Batch
191
Retail Tip Transactions
194
Retail Sale - Key [Sale]
194
Adding Retail Tips (Required to Close Batch)
203
Return
205
Authorization Only
211
Ticket Only (Offline)
217
Review
223
Close Batch
233
Restaurant Standard Key Operations
235
Terminal Transactions
235
Restaurant Transactions
237
Dine in / Bar Tab and Take out - Key [Sale]
237
Adding Tips (Required to Close Batch)
255
Closing Bar Tab (Required to Close Batch)
258
Adjust Amount (for New Total)
261
Atm / Debit Card Sale
264
Return
271
Authorization Only
276
Ticket Only (Offline)
283
Void
290
Reprint
293
Review
295
Close Batch
322
Appendix A-Prompts, Error Messages and Troubleshooting
325
Appendix B-Additional Troubleshooting Guidelines
330
Glossary
331
Index
335
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LinkPoint AIO Manual (348 pages)
Brand:
LinkPoint
| Category:
Payment Terminal
| Size: 4.77 MB
Table of Contents
Demo Mode
59
Authorization Only
149
Edit Tab
173
Void
183
Layout
186
Layout
191
Ontinued
200
Ontinued
201
Review
203
Layout
211
Ayout
213
Layout
234
Open Tab Report
240
LinkPoint AIO Quick Reference Manual (4 pages)
Brand:
LinkPoint
| Category:
Payment Terminal
| Size: 0.1 MB
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