YES
Does ignition start?
YES
Can the customer
smell gas in the oven?
YES
Can oven be lit with
a match?
YES
If new appliance possible
adjustment to electrode required –
If older appliance make sure
customer has not spilled
something on the burner?
Built-in Gas double oven
Main oven not working
Customer reports main oven not
working – top oven or grill OK.
Is the clock set
to manual?
Can the customer
NO
smell gas in the oven?
YES
NO
NO
Replace micro
Possible solenoid
fault
NO
Advise customer on
setting the timer
switch
Replace Spark
generator