Canon imageRunner 2020 Facsimile Manual
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Canon imageRunner 2020 Facsimile Manual

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Download this manual See also: Driver Manual, Reference Manual
Facsimile Guide
Facsimile Guide
Please read this guide before operating this equipment.
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After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRunner 2020

  • Page 1 Facsimile Guide Facsimile Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2 imageRUNNER 2020/2016 Facsimile Guide...

  • Page 3: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.

  • Page 4: How This Manual Is Organized

    Appendix Includes the specifications, glossary, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 5: Table Of Contents

    What This Machine Can Do.........1-2 Overview of the imageRUNNER 2020/2016 ......1-4 Control Panel Parts and Functions .
  • Page 6 Canceling a Job ..........1-42 Using the Stop Key .
  • Page 7 Chapter 4 Receiving Faxes Receiving Faxes..........4-2 Receiving Faxes While Performing Operations .
  • Page 8 Chapter 8 Reports and Lists Summary of Reports and Lists ........8-2 Activity Report .

  • Page 9: Preface

    Preface Thank you for purchasing the Canon imageRUNNER 2020/2016. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 10: Keys Used In This Manual

    Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are represented in this manual. The control panel keys on the machine are indicated within brackets. Start Examples: Press [Start]. Additional Press [Additional Functions].

  • Page 11: Legal Notices

    Legal Notices FCC (Federal Communications Commission) imageRUNNER 2020/2016: Model F188900 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 12: Users In The U.s.a

    If you make such changes or modifications, you could be required to stop operation of the equipment. If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contact.
  • Page 13 C. Power Requirements The machine should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise that often interferes with communications equipment and the sending and receiving of documents.
  • Page 14 Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment. If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contract.

  • Page 15: Users In Canada

    IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit.
  • Page 16 Notice • This product meets the applicable Industry Canada technical specifications. • The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

  • Page 17: Utilisation Au Canada

    (si vous communiquez avec les pays étrangers) NOTE Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à un système téléphonique à...
  • Page 18 C. Condition d’alimentation Raccordez le télécopieur à une prise de courant plus terre à trois branches, du type simple ou double, et qui ne sert pas à alimenter un copieur, un appareil de chauffage, un climatiseur ou tout autre appareil électrique à thermostat. L’alimentation doit être de 115 volts et 15 ampères.

  • Page 19: Super G3

    • Pour sa propre protection, I’utilisateur doit s’assurer que les prises de terre de I’appareil d’alimentation, les lignes téléphoniques et les tuyaux métalliques internes, s’il y en a, sont bien connectés entre eux. Cette précaution est particulièrement importante dans les zones rurales. CAUTION Au lieu d’essayer de faire ces branchements eux-mêmes, les utilisateurs sont invités à...

  • Page 20: Trademarks

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

  • Page 21: Before You Start Using This Machine

    Overview of the imageRUNNER 2020/2016........1-4...

  • Page 22: What This Machine Can Do

    What This Machine Can Do If the imageRUNNER 2020/2016 is equipped with the optional Facsimile Control Panel, you will be able to utilize the many Fax functions of the machine. Super G3 Fax Function This machine’s Super G3 fax function is compatible with most Super G3 fax machines used in office environments.

  • Page 23: Faxing From Your Computer

    ECM Function for High Quality Images This machine’s fax function is compatible with ECM (Error Correction Mode). ECM corrects errors and distorted or poor quality fax transmissions that arise from line noise. It also enables you to send or receive high-quality faxes even if the condition of your telephone line is not ideal.

  • Page 24: Overview Of The Imagerunner 2020/2016

    Overview of the imageRUNNER 2020/2016 If you press [FAX] on the optional Facsimile Control Panel, the machine switches to Fax mode. The Fax mode enables you to scan documents and send them to specified destinations via fax. Original Scan Group...

  • Page 25: Control Panel Parts And Functions

    Control Panel Parts and Functions ■ Main Control Panel a Paper Select key h Reset key Press to canncel all settings and return to the b Paper Select Indicator Standby display. c Jam Location Indicator i System Monitor key Lights red to indicate the location of a paper jam. Press to check the status of the machine, print, d Density key fax, or copy jobs.
  • Page 26 o Clear key v Different Size Originals key Press to clear entered values or characters. w Additional Functions key p Main Power Indicator Press to specify additional functions. q ID key x 2 on 1 key Press when setting or enabling Department ID keys Management.

  • Page 27: Facsimile Control Panel

    ■ Facsimile Control Panel a One-Touch Speed Dialing Panels g Coded Dial key Open the first panel to display one-touch speed Press [Coded Dial], followed by a three digit code dialing keys 21-40. Open the second panel to to dial the telephone number registered for coded display keys 41-60.

  • Page 28: Standby Display

    Standby Display The Standby display differs depending on which mode is selected. ■ Fax Mode Date & Time Receive Mode Image Quality ■ Copy Mode NOTE For more information on the Standby display, see Chapter 5, “Customizing Settings,” in the Reference Guide. Standby Display...

  • Page 29: Using The Menus And Control Panel Keys

    Using the Menus and Control Panel Keys This section provides a brief overview on how to use the control panel keys to open menus, make selections, and register data. Using the Menus The machine employs a menu system that you can use to register important information or set up important features.
  • Page 30 ] to browse through the menu items ➞ Press [ ] or [ press [OK] to go to the next menu level. Stop Press [Stop] to return to the Standby display. NOTE If you do not press a key for two minutes, the machine automatically returns to the Standby display.

  • Page 31: Entering Characters

    (SYMBOLS) to enter symbols. Number Enables you to enter numbers. Alphanumeric Characters Example: Enter <Canon>. Tone Press [Tone] to change the entry mode to <:A>. The entry mode changes every time you press (Tone), as follows: <:A> (uppercase characters), <:a> (lowercase characters), <:1> (numeric characters).
  • Page 32 ❑ ] to move the cursor to the right ➞ press Press [ until an <o> appears. ❑ ] to move the cursor to the right ➞ press Press [ until an <n> appears. <Canon> is displayed. 1-12 Entering Characters...
  • Page 33 NOTE • To enter a space, press [ • To move the cursor, press [ ] or [ • If you make a mistake when entering characters, press [ ] or [ ] to position the cursor under the incorrect character ➞ press (Clear) to delete the incorrect character ➞...

  • Page 34: Things You Must Do Before Using This Machine

    Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. According to recent amendments to the FCC (Federal Communications Commission) rules governing the use of facsimile equipment in the United States, the following sender information must be printed on every facsimile transmission: •...

  • Page 35: Registering The Sending Record

    Date and Time Fax Number Unit Name Page Number 08/03/2005 10:50 FAX 123XXXXXXX CANON • Date and Time: - The date and time of the transmission are recorded. • Fax Number: - Your machine’s fax number is recorded.

  • Page 36: Connecting The Telephone Line

    Connecting the Telephone Line Before turning the power ON, connect the telephone line to the machine. Connect one end of the telephone line to the (LINE) jack, and then connect the other end of the telephone line to your telephone wall jack. Line Jack 1-16 Things You Must Do Before Using This Machine...

  • Page 37: Selecting The Type Of Telephone Line

    Selecting the Type of Telephone Line Set the type of telephone line that is connected to the machine. If you are not sure what type of telephone line you have, check with your local telephone company. To operate the Fax mode, you must know if the machine is connected to a touch-tone or rotary pulse line.
  • Page 38 ] until <USER SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <TEL LINE TYPE> appears ➞ Press [ ] or [ press [OK]. ] to select the telephone line type ➞ Press [ ] or [ press [OK].

  • Page 39: Setting The Current Date And Time

    Setting the Current Date and Time You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them. If necessary, you can also set “Daylight Saving Time”. In some countries, time is advanced throughout the summer season.

  • Page 40: Numeric Keys

    Enter the current date (month, day, year) and time using the numeric keys. PQRS WXYZ Enter the month and the day using four digits (including zeros). SYMBOLS Tone Enter the last two digits of the year, and the time in 24-hour notation, as four digits (including zeros) without a space.
  • Page 41 ● If you are setting Daylight Saving Time: ❑ ] until <DAYLIGHT SV. TIME> appears ➞ press [OK]. Press [ ] or [ ❑ ] to select <ON> or <OFF> ➞ press [OK]. Press[ ] or [ If you want to use Daylight Saving Time, select <ON> ➞ press [OK]. If you do not want to use Daylight Saving Time, select <OFF>...
  • Page 42 ❑ ] to select the week ➞ press [OK]. Press [ ] or [ ❑ ] until <DAY> appears ➞ press [OK]. Press [ ] or [ ❑ ] to select the day ➞ press [OK]. Press [ ] or [ ❑...

  • Page 43: Registering Your Machine's Fax/Telephone Number

    Registering Your Machine’s Fax/Telephone Number You must store your machine’s fax number. This number is printed on the top of every fax document you send to the recipient. Additional Functions Press [Additional Functions] ➞ [ ] or [ ] until <FAX SETTINGS>...
  • Page 44 Enter the unit’s telephone number using the numeric keys ➞ press [OK]. PQRS WXYZ If you want to insert a country code, enter the code, press (SYMBOLS) to SYMBOLS Tone insert a plus sign (+), then insert the telephone number. You can press [ ] or (Clear) to delete the last number entered.

  • Page 45: Registering The Unit's Name

    John Smith • Company name: Canon • Company name and department: Canon-Accounting Dept. When you send a document, the recipient’s machine displays or prints your name or company’s name (and department’s name, if applicable) as the sender’s information on the recording paper.
  • Page 46 Enter a name using the numeric keys ➞ press [OK]. You can press (Clear) to delete the last character entered. PQRS WXYZ You can enter up to 24 characters for the unit’s name. SYMBOLS Tone The unit name is set. NOTE •...

  • Page 47: Flow Of Sending Operations

    Flow of Sending Operations This section describes the flow of basic sending operations. NOTE • Before using the Fax mode, it is useful to read the following topics: - Main power and control panel power (See Chapter 1, “Before You Start Using This Machine,”...
  • Page 48 The Standby display appears. NOTE For instructions on using the Card Reader-E1, see Chapter 4, “Optional Equipment,” in the Reference Guide. ● If the message <ENTER DEPT.ID> appears: PQRS WXYZ SYMBOLS Tone ❑ Enter the Department ID using the numeric keys ➞ press [OK]. ❑...
  • Page 49 NOTE • If Department ID Management has been enabled, this message will appear. • <DEPT. ID PASSWORD> is displayed even if the password has not been set. In this case, press [OK] to enter the Standby mode. • For instructions on using Department ID Management, see Chapter 6, “System Manager Settings,”...
  • Page 50 Place your originals. NOTE For instructions on placing your originals, see “Placing Originals,” on p. 1-34. Specify the scanning settings. NOTE You can adjust the image quality and scan density. (See “Adjusting the Scan Settings,” on p. 3-8.) Specify the destination. ●...
  • Page 51 ● If a destination is stored in a coded speed dialing code: ❑ Press [Coded Dial] ➞ enter the desired three digit code (000 to 139). (See Coded Dial “Coded Speed Dialing,” on p. 2-6.) PQRS WXYZ Tone SYMBOLS ● If a destination is not stored in the directory: ❑...
  • Page 52 Stop If you want to cancel sending, press [Stop]. NOTE • You can press (Stop) to cancel a send job that is being scanned. • For instructions on canceling a send job, see “Using the Stop Key,” on p. 1-42. •...
  • Page 53 If the optional Card Reader-E1 is attached, remove the control card. NOTE For instructions on using the optional Card Reader-E1, see Chapter 4, “Optional Equipment,” in the Reference Guide. Log In/Out If Department ID Management is set, press [ID]. NOTE For instructions on using Department ID Management, see Chapter 6, “System Manager Settings,”...

  • Page 54: Placing Originals

    Even the imageRUNNER 2020 cannot always detect the size of the original if it is a non standard paper size, such as a book. In this case, specify the size at which you want to scan the original.
  • Page 55 Platen Glass Place the Place the original original face down. face down. Vertical Placement Horizontal Placement Feeder Place the Place the original original face up. face up. Vertical Placement Horizontal Placement NOTE • If the top edge of the original is not aligned with the back edge of the platen glass (by the arrow in the top left corner), your original may not be scanned correctly, depending on the scan and send modes that you have set.

  • Page 56: Platen Glass

    Otherwise, the machine may not correctly detect the size of the originals. (Only the imageRUNNER 2020 can detect the size of an original placed on the platen glass.)
  • Page 57 Place your originals face down. The surface of the original that you want to scan must be placed face down. Align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner). Place books and other bound originals on the platen glass in the same way.
  • Page 58 • The size of the original is detected after the feeder/platen cover is closed. Be sure to close the feeder/platen cover before scanning. (Only the imageRUNNER 2020 can detect the size of an original placed on the platen glass.) •...

  • Page 59: Feeder (Dadf-P1)

    Feeder (DADF-P1) You should use the feeder when you want to scan several originals at the same time. Place the originals into the feeder and press [Start]. The machine automatically feeds the originals to the scanning area and scans them into memory. In addition, if you set the Two-Sided Original mode, the both sides of a two-sided original can be scanned without the need for turning over the sheet manually.
  • Page 60 Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be scanned face up in the original supply tray. Place your originals as far into the feeder as they will go. IMPORTANT •...
  • Page 61 Original Output Area NOTE • The scanned originals are output to the original output area in the order that they are fed into the feeder. • When you are enlarging LTR or STMT originals onto 11" × 17" or LGL paper, place the originals horizontally.

  • Page 62: Canceling A Job

    Canceling a Job You can cancel a send job by pressing [Stop] or using the System Monitor key. Using the Stop Key You can cancel a send job by pressing [Stop], while the job is being scanned. You can also cancel a transmission that has been preset to transmit at a specified time by deleting the document from memory.
  • Page 63 ● If you press (Stop) after sending has started: ❑ Press [ ] to select <YES>. If you do not want to cancel the job, press [ ] to select <NO>. The job is canceled. NOTE Sending is not canceled until you select <YES>. Canceling a Job 1-43...

  • Page 64: Using The System Monitor Key

    Using the System Monitor Key You can cancel a send job from the System Monitor screen during sending or while it is waiting to be processed. Follow the procedure below to cancel a send job in memory. System Monitor Press [System Monitor]. ] until <RX/TX STATUS>...
  • Page 65 Press [ ] to select <YES>. The send job is canceled. NOTE • If you do not want to cancel the job, press [ ] to select <NO>. • If you want to cancel another job, repeat steps 3 to 5. •...

  • Page 66: Basic Sending Methods

    Basic Sending Methods CHAPTER This chapter describes the various dialing methods, and how to specify, edit, and erase speed dialing destinations. Dialing Methods ............2-2 Regular Dialing.

  • Page 67: Dialing Methods

    Dialing Methods This machine provides you with four methods to specify the fax destination. ■ Regular Dialing You can specify a destination using the numeric keys on the control panel. ■ One-Touch Speed Dialing You can specify one or more destinations by pressing the desired one-touch speed dialing key on the Fax panel.

  • Page 68: Regular Dialing

    Regular Dialing You can dial the fax number of a recipient using the numeric keys on the control panel. NOTE To make dialing easier, register frequently used numbers in one-touch speed dialing keys, or with a coded speed dialing code. (See Chapter 2, “Storing Destinations,” on p.
  • Page 69 [Pause]: Press to insert a pause of several seconds in the fax/telephone number that you are dialing. If you insert a pause within the fax/ telephone number, the letter <p> is displayed between the numbers. If you insert a pause at the end of a fax/telephone number, the letter <P>...

  • Page 70: One-Touch Speed Dialing

    One-Touch Speed Dialing You can specify up to 60 destinations in one-touch speed dialing keys. Follow this procedure to start a transmission and send a document with the press of a one-touch speed dialing key. IMPORTANT To use this dialing method, you must first register destinations in one-touch speed dialing keys.

  • Page 71: Coded Speed Dialing

    Coded Speed Dialing Coded speed dialing enables you to start a document transmission by pressing [Coded Dial] followed by a three-digit code. IMPORTANT To use this dialing method, you must first register destinations for coded speed dialing. (See “Storing Destinations,” on p. 2-12.) NOTE A maximum of 201 destinations can be specified at the same time.

  • Page 72: Group Dialing

    Group Dialing The Group Dialing feature enables you to dial a group of up to 199 registered one-touch or coded speed dialing numbers as a single destination. This feature is useful if you frequently send documents to the same registered destinations. IMPORTANT To use this dialing method, you must first register destinations for one-touch/coded speed dialing.
  • Page 73 Specify the speed dialing key in which the group destination is stored. ● If the group is stored in a one-touch speed dialing key: ❑ Press the desired one-touch speed dialing key (01 to 60). Open the one-touch panels as necessary to select keys 21 to 40 or 41 to 60. 21 40 41 60 ●...

  • Page 74: Address Book

    Address Book The Address Book feature enables you to look up the recipient’s name and retrieve the number registered for one-touch or coded speed dialing. This feature is convenient when you know the name of the destination(s) but cannot recall the one-touch speed dialing key or the coded speed dialing code where the number is registered.
  • Page 75 Press the numeric keys (e.g., (ABC)) to display the range of entries starting with those letters. PQRS WXYZ For example, if you want to search for a name that starts with the letter “C”, press SYMBOLS Tone (ABC) three times. Press [ ] to scroll through the entries in alphabetical order, or press [ ] to...

  • Page 76: Manual Redialing

    Manual Redialing Redialing enables you to specify the last destination that was dialed using the numeric keys. This mode is useful if you are sending several documents to the same destination. NOTE • If you specify more than one destination using the numeric keys, you can only redial the last destination specified.

  • Page 77: Storing Destinations

    Storing Destinations The fax numbers that you frequently dial can be registered in the memory of the machine as one-touch speed dialing keys or coded speed dialing codes. Speed dialing enables you to save yourself the effort of dialing the number every time it is used.
  • Page 78 Select the type of speed dialing. ● If you want to register a one-touch speed dialing key: ❑ ] until <1-TOUCH SPD DIAL> appears ➞ press [OK]. Press [ ] or [ ❑ ] until the desired one-touch speed dialing key appears ➞ Press [ ] or [ press [OK].
  • Page 79 Press [OK] to select <TEL NUMBER ENTRY>. Enter the fax/telephone number using the numeric keys ➞ press [OK]. PQRS WXYZ You can press [ ] or (Clear) to delete the last number entered. SYMBOLS Tone You can enter up to 120 digits for the fax number. NOTE If you make a mistake when entering the number, press and hold (Clear) to...
  • Page 80 Press [OK] to select <OPTIONAL SETTING>. ● If you want to set <OPTIONAL SETTING> to <ON>: ❑ ] until <ON> appears ➞ press [OK]. Press [ ] or [ ❑ Press [OK] to select <INTERNATIONAL>. ❑ ] to select the desired type of long distance ➞ press [OK]. Press [ ] or [ ❑...

  • Page 81: Registering Group Dialing

    ● If you want to set <OPTIONAL SETTING> to <OFF>: ❑ ] until <OFF> appears ➞ press [OK]. Press [ ] or [ The selected mode is set. Press [Stop] to return to the Standby display. Registering Group Dialing To register a group, you must first register the recipients’ fax/telephone numbers for speed dialing.
  • Page 82 ] until <GROUP DIAL> appears ➞ Press [ ] or [ press [OK]. Specify an empty one-touch speed dialing key or coded speed dialing code that you want to set as the group dial. 21 40 41 60 ● To register a group under a one-touch speed dialing key: ❑...
  • Page 83 Select the speed dialing numbers that you want to register in the group. ● If you want to select a one-touch speed dialing number to register in the group: ❑ Press the desired one-touch speed dialing key ➞ press [OK]. 21 40 41 60 ●...
  • Page 84 Use the numeric keys to enter a name for the group (max. 16 characters, including spaces) ➞ press [OK]. PQRS WXYZ To continue registering other groups, repeat the procedure from step 4. SYMBOLS Tone The name that you enter here will appear in the Address Book. Stop Press [Stop] to return to the Standby display.

  • Page 85: Editing Destinations

    Editing Destinations You can change destination details as necessary. One-Touch/Coded Speed Dialing Follow steps 1 to 4 of “One-Touch/Coded Speed Dialing” (see p. 2-12). Clear Press and hold [Clear] to delete the entire number. If you do not want to change the registered number, press [OK] ➞ proceed to step 4.
  • Page 86 Enter the new name ➞ press [OK]. PQRS WXYZ Tone SYMBOLS Stop Press [Stop] to return to the Standby display. Group Dialing Follow steps 1 to 3 of “Registering Group Dialing” (p. 2-16). Press [ ] or [ ] to select the group that you want to edit ➞...
  • Page 87 ● If you want to add a fax/telephone number to the group: ❑ Specify the speed dialing key/code that you want to add to the group ➞ press [OK]. To specify a one-touch speed dialing number, press the desired one-touch speed dialing key (01 to 60).

  • Page 88: One-Touch/Coded Speed Dialing

    Erasing Destinations One-Touch/Coded Speed Dialing Follow steps 1 to 4 of “One-Touch/Coded Speed Dialing” (see p. 2-12). Clear Press and hold [Clear] to delete the entire number ➞ press [OK]. When deleting the registered number, the registered name is cleared automatically.

  • Page 89: Group Dialing

    Group Dialing Follow steps 1 to 3 of “Registering Group Dialing” (p. 2-16). Press [ ] or [ ] to select the group that you want to delete ➞ press [OK] ➞ [OK]. Clear Press [Clear] repeatedly until all of the numbers are deleted ➞ press [OK].

  • Page 90: Sending Faxes

    Sending Faxes CHAPTER This chapter describes the fundamental procedures for sending faxes, how to configure send settings, and other useful features. Sending Methods ............3-2 Memory Sending .

  • Page 91: Sending Methods

    Sending Methods This section describes the various methods for sending faxes, and how to stamp scanned and sent originals. NOTE • You can also fax the documents from your computer if the Fax Driver is installed. For instructions on installing the optional Fax Driver, see Chapter 2, “Getting Started,” in the Fax Driver Guide.

  • Page 92: Memory Sending

    • You can store up to 70 fax jobs for sending or approximately 1,000 pages in memory. This is based on the condition that the sender sends the fax by the imageRUNNER 2020/ 2016 with ITU-T No.1 Chart standard mode.

  • Page 93: Direct Sending

    Specify the destination. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. Start Press [Start]. If the original is placed on the platen glass, follow the instructions that appear on the LCD display ➞ press (Start) once for each original. When scanning is complete, press [OK].
  • Page 94 IMPORTANT • The Direct TX mode can be used only when you place originals into the Feeder (DADF-P1). • You can specify only one destination at a time when using the Direct TX mode. • If you cancel the Direct TX mode during transmission, the originals that have already been scanned are sent.

  • Page 95: Specify The Destination

    Specify the destination. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. PQRS WXYZ SYMBOLS Tone Start Press [Start]. Scanning starts, and the scanned data is sent to the specified destination. NOTE • During transmission, the destination’s fax/telephone number appears as messages on the LCD display.
  • Page 96 Place your originals into the feeder ➞ press [FAX]. The FAX indicator lights and the machine enters the Fax Standby mode. NOTE For instructions on placing your originals, see “Placing Originals,” on p. 1-34. Stamp Press [Stamp]. To cancel the Stamp mode, press [Stamp] again. The Stamp key lights and the Stamp mode is set.

  • Page 97: Adjusting The Scan Settings

    Adjusting the Scan Settings To ensure that a received fax document is easy to read, set the image quality and scan density to match the originals you are sending. NOTE • You can store the most frequently used image quality and scan density settings as the default settings.
  • Page 98 Place your originals ➞ press [FAX]. The FAX indicator lights and the machine enters the Fax Standby mode. NOTE For instructions on placing your originals, see “Placing Originals,” on p. 1-34. Image Quality Press [Image Quality]. Press [ ] or [ ] to select the desired image quality setting ➞...
  • Page 99 Start Specify the destination ➞ press [Start]. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. If you want to specify other send settings, set them before specifying the destination. If the original is placed on the platen glass, follow the instructions that appear on the LCD display ➞...

  • Page 100: Scan Density

    Scan Density You can set the scan density before scanning the original. Density refers to the degree of difference between the light and dark areas of an image. Place your originals ➞ press [FAX]. The FAX indicator lights and the machine enters the Fax Standby mode. NOTE For instructions on placing your originals, see “Placing Originals,”...

  • Page 101: Sequential Broadcasting

    Sequential Broadcasting The machine allows you to send the same document to a maximum of 201 recipients in one operation. NOTE • You cannot specify multiple destinations by the regular dialing. • If you frequently send documents to the same group of recipients, you can register the numbers for one-touch/coded speed dialing, and group the numbers for group dialing.
  • Page 102 Specify the destinations. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. Start Press [Start]. If the original is placed on the platen glass, follow the instructions that appear on the LCD display ➞ press (Start) once for each original. When scanning is complete, press [OK].

  • Page 103: Delaying A Send Job

    Delaying a Send Job The Delayed Send mode enables you to store a send job in memory, and have it sent at a later time. NOTE • You can reserve up to 70 fax jobs for delayed sending. However, the actual number of jobs that can be reserved may be fewer than 70, if multiple documents are being sent at the same time.
  • Page 104 Enter the send time using the numeric keys ➞ press [OK]. Enter all four digits of the time (including zeros), using 24-hour notation. PQRS WXYZ ➞ Examples: 7:05 a.m. 0705 SYMBOLS Tone ➞ 11:18 p.m. 2318 If you set the time earlier than the current time, the document will be sent at that time on the next day.
  • Page 105 NOTE • For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. • You can check the result of the transmission by printing the TX Report or Activity Report. (See “Printing the Activity Report,” on p. 5-6, or “Adjusting the TX REPORT Setting,”...

  • Page 106: Two-Sided Originals

    Two-Sided Originals You can set the machine to automatically scan both sides of two-sided originals that are placed in the feeder without the need for turning over the sheet manually. IMPORTANT • The Two-Sided Original mode is available only if the Feeder (DADF-P1) is attached. •...
  • Page 107 Start Specify the destination ➞ press [Start]. Scanning starts. The scanned data is sent to the specified destination when scanning is complete. NOTE • For more information on specifying the destination, see “Dialing Methods,” on p. 2-2. • To cancel this setting, press [Two-Sided] again. •...

  • Page 108: Fax Information Services

    Fax Information Services Many fax information services for banks, airline reservations, hotels, etc., require tone dialing for their services. If your machine is connected to a rotary pulse telephone line, follow the procedure below to temporarily set the machine for tone dialing.
  • Page 109 Enter the numbers requested by the fax information service using the numeric keys. PQRS WXYZ Numbers entered after pressing (Tone) will be dialed using tone dialing. SYMBOLS Tone NOTE If you require more information about the service, contact the company providing the service.

  • Page 110: Checking Transaction Results

    Checking Transaction Results Follow the procedure below to check the detailed information about a send job, such as the document set time and number of pages. This feature is convenient when you want to check the status of a transaction without printing an Activity Management Report.

  • Page 111: Receiving Faxes

    Receiving Faxes CHAPTER This chapter describes the different ways to receive faxes. Receiving Faxes ............4-2 Receiving Faxes While Performing Operations .

  • Page 112: Receiving Faxes While Performing Operations

    Receiving Faxes You can receive fax documents automatically. Receiving Faxes While Performing Operations The machine can receive faxes while it is performing other operations. If you receive a fax while the machine is performing certain operations, the machine stores the incoming fax in memory, and the fax document is printed as soon as the machine completes the current operation.

  • Page 113: Receiving Faxes In Memory When A Problem Occurs

    The memory can hold up to 95 send or receive jobs, or approximately 1,000 pages of sent and received documents. - Based on the condition that the sender sends the fax by the imageRUNNER 2020/2016 with ITU-T No.1 Chart standard mode. The maximum number of pages that the machine’s memory can store varies depending on the sender’s machine.
  • Page 114 When document reception is complete, the Processing/Data indicator on the control panel maintains a steady green light. This indicates that documents are stored in memory. NOTE • If the machine is in the Energy Saver mode, it resumes normal operation when it begins receiving a document, and the Processing/Data indicator lights or flashes.

  • Page 115: Paper Drawer Selection

    Paper Drawer Selection You can set how the machine prints documents when there is no paper matching the size of the received document. There are four printing methods. (SWITCH A, B, C, and D). • SWITCH A: The image is printed over two sheets of paper that have the same combined size as the received document.
  • Page 116 • SWITCH C: The image is reduced and printed on paper that differs in width from the received document. Received Data (Original) Output LTRR 11'' × 17'' • SWITCH D: The image is printed on paper that is larger in size than the received document.
  • Page 117 Additional Functions Press [Additional Functions]. ] until <FAX SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <PRINTER SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <SELECT DRAWER> appears ➞ Press [ ] or [ press [OK].

  • Page 118: When The Machine Runs Out Of Toner

    ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ Stop Press [Stop] to return to the Standby display. When the Machine Runs Out of Toner If the toner supply becomes low while the machine is printing a document, you can set whether to continue printing or to cancel printing and store the received document into memory automatically.
  • Page 119 ] until <CONT. PRINTING> appears ➞ Press [ ] or [ press [OK]. Press [ ] or [ ] to select <RX TO MEMORY> or <KEEP PRINTING> ➞ press [OK]. <RX TO MEMORY>: Printing stops, and the remainder of the document is received in memory.

  • Page 120: Canceling Receiving

    Canceling Receiving You can cancel receiving a fax document by pressing [Stop], or using the System Monitor screen. Using the Stop Key Follow this procedure if you want to stop receiving a fax before reception is complete. Press [FAX]. The FAX indicator lights and the machine enters the Fax Standby mode. Stop Press [Stop] in the fax mode.

  • Page 121: Using The System Monitor Key

    Using the System Monitor Key You can erase a received document or cancel receiving a fax document from the System Monitor screen. System Monitor Press [System Monitor]. ] until <RX/TX STATUS> appears ➞ Press [ ] or [ press [OK]. Press [ ] or [ ] until the document that you want to...
  • Page 122 Press [ ] or [ ] to select <CANCEL>➞ press [OK]. NOTE If you select a document that is currently being received, the message <CANCEL DURING TX/RX?> is displayed. Press [ ] to select <YES> to cancel receiving the document. Press [ ] to select <YES>.

  • Page 123: Available Paper Sizes

    Available Paper Sizes When the machine receives a fax document, it is printed from the paper drawer that has the same size paper as the received document. If the paper of the correct size is not available, the machine automatically select the different paper size in the following order.

  • Page 124: Checking/Changing The Fax Status

    Checking/Changing the Fax Status CHAPTER This chapter describes how to check the status of send and receive jobs. Checking the Status of Fax Jobs ......... . . 5-2 Transferring Received Documents .

  • Page 125: Checking The Status Of Fax Jobs

    Checking the Status of Fax Jobs You can check the status of any send or receive job, such as the destination and the date and time the job was specified. System Monitor Press [System Monitor]. Press [ ] or [ ] to select <RX/TX STATUS>...
  • Page 126 ● If you select <RX/TX LOG>: ❑ Press [ ] or [ ] to display the desired job. You can press [ ] or [ ] repeatedly to scroll through the list of jobs. NOTE If the <CHECKING THE LOG> in the <SYSTEM SETTINGS> menu is set to <OFF>, the display for checking the <RX/TX LOG>...

  • Page 127: Transferring Received Documents

    Transferring Received Documents If you receive a fax document when Memory Lock is set to ‘ON’ or the machine is encountering a problem, the document is automatically stored in memory. You can transfer received documents that have been stored in memory using the System Monitor screen.
  • Page 128 ] to select <TRANSFER> ➞ press [OK]. Press [ ] or [ Enter the fax number of transfer destination using the numeric keys. PQRS WXYZ SYMBOLS Tone Press [OK]. The selected document is transferred to the specified destination. IMPORTANT • If <RESTRICT NEW ADD.>...

  • Page 129: Printing The Activity Report

    Printing the Activity Report The Activity Report shows information on the recent transactions performed by the machine. By default, an Activity Report prints after every 40 transactions. If you want to print an Activity Report manually, follow the procedure below. Additional Functions Press [Additional Functions].

  • Page 130: Customizing Fax Settings

    Customizing Fax Settings CHAPTER This chapter describes how to store and change the default settings of the Fax function to suit your needs. Adjusting the Line Monitor Volume ......... . 6-2 Changing the Fax Default Settings .

  • Page 131: Adjusting The Line Monitor Volume

    Adjusting the Line Monitor Volume You can set the volume for the monitor tones that this machine sounds during a fax transmission. NOTE • The monitor tone sounds when the machine connects to the recipient’s fax machine. • The factory default setting is ‘1’ on a scale of 0 to 3. Additional Functions Press [Additional Functions].
  • Page 132 ] until <VOLUME CONTROL> appears ➞ Press [ ] or [ press [OK]. ] until <MONITOR VOL. CTRL> appears ➞ Press [ ] or [ press [OK]. ] to select the desired volume ➞ Press [ ] or [ press [OK]. You can set the volume to any level on a scale of 0 to 3.

  • Page 133: Changing The Fax Default Settings

    Changing the Fax Default Settings You can change the default settings for the Fax function. NOTE • The machine return to the Fax Default settings as follows: - when you press [FAX] to switch to the Fax Standby mode - when the machine finishes scanning documents - when the Auto Clear function activates in the Fax mode - when the registration/setting operation is finished •...
  • Page 134 ] until <USER SETTINGS> appears ➞ Press [ ] or [ press [OK]. Press [ ] or [ ] until <STANDARD SETTINGS> appears ➞ press [OK]. ● If you want to change the scan density settings: ❑ ] until <DENSITY> appears ➞ press [OK]. Press [ ] or [ ❑...
  • Page 135 ● If you want to change the resolution settings: ❑ ] until <IMAGE QUALITY> appears ➞ press [OK]. Press [ ] or [ ❑ ] to select the desired resolution level ➞ press [OK]. Press [ ] or [ <STANDARD>: This mode is best suited for scanning text originals.
  • Page 136 ● If you want to change the setting for the Stamp mode: ❑ ] until <STAMP DOCUMENT> appears ➞ press [OK]. Press [ ] or [ ❑ ] to select <OFF> or <ON> ➞ press [OK]. Press [ ] or [ <OFF>: Documents are not stamped after they are scanned.

  • Page 137: Initializing The Fax Default Settings

    Initializing the Fax Default Settings You can restore the Fax Default Settings to their default settings. Additional Functions Press [Additional Functions]. ] until <FAX SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <USER SETTINGS> appears ➞ Press [ ] or [ press [OK].

  • Page 138: Printing The Tx Terminal Id

    ] to select <ON> ➞ press [OK]. Press [ ] or [ To cancel initializing the Standard Settings, select <OFF>. Stop Press [Stop] to return to the Standby display. Printing the TX Terminal ID The TX Terminal ID setting enables you to specify whether the sender information is printed at the top of every document you send via fax.
  • Page 139 Additional Functions Press [Additional Functions] ➞ [ ] or [ ] until <FAX SETTINGS> appears ➞ press [OK]. ] until <USER SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <TX TERMINAL ID> appears ➞ Press [ ] or [ press [OK].
  • Page 140 Example: If you set TX terminal ID to ‘ON’, the Terminal ID information is printed on the recipient’s paper as follows: Outside 08/03/2005 10:50 FAX 123XXXXXXX CANON Original Area Inside CANON 08/03/2005 10:50 FAX 123XXXXXXX ●...

  • Page 141: Transmission Settings

    Transmission Settings This section describes how to set additional fax transmission functions. ECM Transmission ECM (Error Correction Mode) reduces the effect of system and line errors on documents that may occur when sending or receiving documents to or from another fax machine that supports ECM. If the other machine does not support ECM, this setting is ignored.
  • Page 142 Additional Functions Press [Additional Functions] ➞ [ ] or [ ] until <FAX SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Adjusting the Line Monitor Volume,” on p. 6-2. ] until <TX SETTINGS> appears ➞ Press [ ] or [ press [OK].

  • Page 143: Pause Time

    Pause Time Some overseas dialing may be affected by the distance or complex routing of connections when dialing the international access code, country code, and the destination’s telephone number all at once. In such cases, insert a pause after the international access code.

  • Page 144: Auto Redial

    ] to set the pause time ➞ press [OK]. Press [ ] or [ The pause time can be set from 1 to 15 seconds in one second increments. You can also use the numeric keys to enter values. You can change the value by pressing [ ] or [ ], even if you entered the value using the numeric keys.
  • Page 145 ] until <FAX SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <TX SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <AUTO REDIAL> appears ➞ Press [ ] or [ press [OK]. ● If you want to set <AUTO REDIAL> to <ON>: ❑...
  • Page 146 NOTE You can also use the numeric keys to enter the number of redial times. ❑ Press [OK] to select <REDIAL INTERVAL>. ❑ ➞ Press [ ] or [ ] to enter the desired redial interval press [OK]. NOTE • The redial interval can be set from 2 to 99 minutes in one minute increments.

  • Page 147: Time Out Mode

    Time Out Mode The Time Out mode enables you to set the machine to automatically start scanning documents after you specify the destinations by using the one-touch or coded speed dialing keys, or by pressing [Redial], without pressing [Start]. If you set the Time Out mode to ‘ON’, the machine pauses for five seconds after you specify a destination before starting to scan.

  • Page 148: Tx Rotation

    ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ Stop Press [Stop] to return to the Standby display. TX Rotation When you set TX Rotation to ‘ON’, you can place documents with a horizontal orientation vertically on the machine for scanning, and the machine will rotate the image automatically, and send it with a horizontal orientation.
  • Page 149 ] until <ROTATE TX> appears ➞ Press [ ] or [ press [OK]. ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ Stop Press [Stop] to return to the Standby display. 6-20 Transmission Settings...

  • Page 150: Receive Settings

    Receive Settings This section describes how to set the receive functions. ECM Reception ECM (Error Correction Mode) reduces the effect of system and line errors on documents that may occur when sending or receiving documents to or from another fax machine that supports ECM. If the other machine does not support ECM, this setting is ignored.
  • Page 151 ] until <RX SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <ECM RX> appears ➞ press [OK]. Press [ ] or [ ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ The selected mode is set.

  • Page 152: Printing Received Documents

    Printing Received Documents You can set the method of printing them. Reducing a Received Document You can set the machine to automatically reduce received documents so that the whole document is printed within the printable area of the paper. The following settings are available if you set the Receive Reduction to ‘ON’: •...
  • Page 153 Additional Functions Press [Additional Functions] ➞ [ ] or [ ] until <FAX SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Paper Drawer Selection,” on p. 4-5. ] until <PRINTER SETTINGS> appears ➞ Press [ ] or [ press [OK].
  • Page 154 Select <AUTO> or <FIXED REDUCTION>. Receive Reduction: <AUTO>: In case a received image is large for output paper, received image is reduced automatically to match the size of output paper. <FIXED REDUCTION>: All the received images are reduced according to the preset proportion.

  • Page 155: Two-Sided Printing

    ❑ Press [ ] or [ ] to select a preset reduction ratio (97%, 95%, 90%, or 75%) ➞ press [OK]. ❑ ] to select the reduce direction that you want ➞ press [OK]. Press [ ] or [ Receive Direction: <VERTICAL ONLY>: The received document is reduced vertically only.
  • Page 156 ] until <PRINTER SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <TWO-SIDED PRINT> appears ➞ Press [ ] or [ press [OK]. ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ The selected mode is set.

  • Page 157: System Manager Settings

    System Manager Settings CHAPTER This chapter describes the settings that can be made by the System Manager (the person in charge of the machine). Communications Settings ..........7-2 Setting the Send/Receive Start Speed .

  • Page 158: Communications Settings

    Communications Settings This section describes settings that the System Manager can make, including the send start speed, reception speed. Setting the Send/Receive Start Speed This function enables you to change the send and receive start speeds, which is useful when there is difficulty initiating the sending or receiving of a document. NOTE The default settings are: - Send Start Speed:...

  • Page 159: Setting The Memory Lock Mode

    Press [ ] or [ ] to select <TX START SPEED> or <RX START SPEED> ➞ press [OK]. NOTE If your document reception is slow in starting, this may mean that the telephone lines in your area are in poor condition. Select a slower speed. You can select [33600 bps], [14400 bps], [9600 bps], [7200 bps], [4800 bps], or [2400 bps].
  • Page 160 ] until <COMMUNICATIONS> appears ➞ Press [ ] or [ press [OK]. If the System Administrator’s ID and Password have been set, <SYS. MANAGER INFO> appears on the LCD display. Press [OK] ➞ enter the System (numeric keys) ➞ press WXYZ Administrator’s ID and Password using [ID].
  • Page 161 ❑ Enter the Memory Lock password (up to seven digits) using the numeric keys ➞ press [OK]. PQRS WXYZ Tone SYMBOLS NOTE Storing a password is an optional function. If you do not want to store the password, you can pass this step. IMPORTANT Make sure not to forget the Memory Lock password.
  • Page 162 ] until <MEMORY RX TIME> appears ➞ Press [ ] or [ press [OK]. ] to select <OFF> or <ON> ➞ press [OK]. Press [ ] or [ Time settings are made for every day. The time settings are optional. If you selected <OFF>, the Memory Lock time settings are complete.
  • Page 163 Follow the procedure in step 13 to set the Memory Lock end time. PQRS WXYZ SYMBOLS Tone Stop Press [Stop] to return to the Standby display. NOTE • If you set the Memory Lock start time, the function is turned on automatically at the preset time.

  • Page 164: Reports And Lists

    Reports and Lists CHAPTER This chapter describes how to print out the transaction reports and the lists of settings and recipients registered in the machine. Summary of Reports and Lists ..........8-2 Activity Report .

  • Page 165: Summary Of Reports And Lists

    Summary of Reports and Lists The table below shows the reports and lists that can be printed from the machine. Refer to the pages indicated for more details. Report or List Descriptions Details Shows the most recent transactions performed by the machine.

  • Page 166: Activity Report

    An Activity Report is automatically printed when the number of communication transactions reaches 40. The send and receive logs can also be printed separately. An Activity Report can be printed manually at any time from the System Monitor screen. 08/03/2005 10:50 FAX 123XXXXXX CANON ************************ ACTIVITY REPORT ************************ ST. TIME...

  • Page 167: Adjusting The Activity Report Setting

    ■ MODE The type and mode of transmission are printed. Sending: TX, Delayed TX, Sequential Broadcast TX, Delayed Sequential Broadcast, Direct TX Receiving: RX, Memory RX Communication mode: G3, G3ECM ■ PGS. The number of pages that were sent or received successfully is printed. ■...
  • Page 168 ] until <SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <ACTIVITY REPORT> appears ➞ Press [ ] or [ press [OK]. ] to select the setting you want ➞ Press [ ] or [ press [OK]. ●...

  • Page 169: Adjusting The Tx Report Setting

    TX report only when an error occurs. NOTE The default setting is ERROR TX REPORT. ■ TX REPORT 08/03/2005 10:50 FAX 123XXXXXX CANON ******************* TX REPORT ******************* TRANSMISSION OK TX/RX NO...
  • Page 170 ■ REPORT NAME When the document transmission is completed successfully, a “TX REPORT” is printed. When a send error occurs, an “ERROR TX REPORT” is printed. ■ MESSAGE A message describing the transmission result is printed. ■ TX/RX NO The four digit number that is automatically assigned when the document is accepted for sending is printed.
  • Page 171 Additional Functions Press [Additional Functions]. ] until <REPORT SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <TX REPORT> appears ➞ Press [ ] or [ press [OK].
  • Page 172 ● If you select <PRINT ERROR ONLY>: ❑ Press [ ] or [ ] to select <PRINT ERROR ONLY>. ❑ ] to select <ON > or <OFF> ➞ press [OK]. Press [ ] or [ Report With TX Image: <OFF>: The first page of the fax document is not printed with the report. <ON>: The first page of the fax document is printed with the report.

  • Page 173: Adjusting The Rx Report Setting

    Alternatively, you can disable printing the report. NOTE The default setting is not to print a report. ■ RX REPORT 08/03/2005 10:50 FAX 123XXXXXX CANON ******************* RX REPORT ******************* RECEPTION OK TX/RX NO...
  • Page 174 ■ REPORT NAME An RX REPORT is printed when document reception is completed successfully, and also when a receiving error occurs. ■ MESSAGE A message describing the reception result is printed. ■ TX/RX NO The four digit number that is automatically assigned when the document is accepted for receiving is printed.
  • Page 175 Additional Functions Press [Additional Functions]. ] until <REPORT SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <SETTINGS> appears ➞ Press [ ] or [ press [OK]. ] until <RX REPORT> appears ➞ Press [ ] or [ press [OK].
  • Page 176 Select the desired setting. RX Report: - <OUTPUT NO>: No reports are printed. - <PRINT ERROR ONLY>: An Error RX Report is printed only when a reception error occurs. - <OUTPUT YES>: An RX Report is printed every time you receive a document.

  • Page 177: Printing The User Data List

    The USER DATA LIST allows you to check the current settings of the machine as well as the registered sender information. (See “Setting the Current Date and Time,” on p. 1-19.) 08/03/2005 10:50 FAX 123XXXXXX CANON *************************** USER’S DATA LIST *************************** 1. COMMON SETTINGS DEFAULT SETTINGS COPY AUTO CLEAR SET.
  • Page 178 ] until <LIST PRINT> appears ➞ Press [ ] or [ press [OK]. ] until <USER DATA LIST> appears ➞ Press [ ] or [ press [OK]. The user data list prints. Printing the USER DATA LIST 8-15...

  • Page 179: Printing Speed Dialing Lists

    Printing Speed Dialing Lists You can print lists of the recipients registered for speed dialing. You may want to keep these lists near the machine to refer to them when dialing. Speed Dial List Additional Functions Press [Additional Functions]. ] until <REPORT SETTINGS> appears ➞ Press [ ] or [ press [OK].
  • Page 180 ] to select the list you want to print ➞ Press [ ] or [ press [OK]. You can select from the following: - <1-TOUCH LIST> - <CODED DIAL LIST> - <GROUP DIAL LIST> The machine prints out the selected list. Samples of the lists are shown below.

  • Page 181: Add Book Details

    Add Book Details Additional Functions Press [Additional Functions] ➞ [ ] or [ ] until <REPORT SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Speed Dial List,” on p. 8-16. ] until <LIST PRINT> appears ➞ Press [ ] or [ press [OK].
  • Page 182 ■ 1-TOUCH LIST (Details) ■ CODED DIAL LIST (Details) Printing Speed Dialing Lists 8-19...

  • Page 183: Troubleshooting

    Troubleshooting CHAPTER This chapter describes the procedures for taking corrective action in the event that trouble occurs. It also describes what to do if you cannot solve the problem by yourself. LCD Messages ............9-2 Error Codes .

  • Page 184: Lcd Messages

    LCD Messages This section explains the various messages that appear on the LCD display, along with possible causes and remedies. This section describes messages related to the FAX function. For explanations of messages that are not listed here, see Chapter 8, “Troubleshooting,” in the Reference Guide.
  • Page 185 DOCUMENT TOO LONG Cause The original is longer than 630 mm, or it is not feeding correctly. Remedy Make sure that the original is an acceptable size and type before you send it. (See “Placing Originals,” on p. 1-34.) MEM IN USE nn % Cause Shows the percentage of the memory currently in use.
  • Page 186 NOT AVAILABLE NOW Cause 1 A key/code registered for group dialing is specified as a destination when the telephone line is open. Remedy Specify a key/code other than the one registered for group dialing. Cause 2 The registered group is already nested for three levels of subgroups (i.e., a group registered in a group in a group in a group).
  • Page 187 RECEIVED IN MEMORY Cause 1 The machine received the fax in memory because paper ran out. Remedy Load paper in the Paper Drawer. (See Chapter 7, “Routine Maintenance,” in the Reference Guide.) Cause 2 The machine received the fax in memory because the size of the document is not supported by the machine.

  • Page 188: Error Codes

    Error Codes Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.
  • Page 189 #0005 Cause 1 No reply is received from the recipient’s fax machine. Remedy Try sending again. Cause 2 The recipient is not using a G3 fax machine. Remedy Contact the recipient. #0009 Cause There is no paper or the paper drawer is not inserted correctly into the machine. Remedy Load paper or insert the paper drawer correctly into the machine.
  • Page 190 #0059 Cause Your transmission has been canceled because the number you dialed was different from the number registered on the recipient’s fax machine. Remedy 1 Check to see that the correct fax/telephone number is registered on the recipient’s fax machine. Or, set your <SYSTEM SETTINGS> not to confirm the other party’s number.

  • Page 191: Faxing Problems

    Faxing Problems Sending Problems Your document is not sent after you place your originals and dial the recipient’s fax/telephone number. Cause 1 Is the machine overheated? Remedy Press the main power switch to OFF (“O” side) and wait approximately 5 minutes.
  • Page 192 Cause 6 Is the original placed correctly? Remedy Remove the original, align the edges if necessary, and place it on the platen glass or into the feeder correctly. (See “Placing Originals,” on p. 1-34.) Cause 7 Is the one-touch speed dialing key or coded speed dialing code you registered for the feature you want to use? Remedy Check the one-touch speed dialing key or coded speed dialing code and make...
  • Page 193 Cause 13 Is the receiving fax machine a G3 fax machine? Remedy Make sure the receiving fax machine is compatible with your machine (which is a G3 fax machine). Cause 14 The recipient’s telephone may be busy or their fax machine may be turned off. Print an Error TX report and check to see if BUSY/NO SIGNAL is shown on the report.
  • Page 194 Faxes sent from this machine are spotted or dirty. Cause 1 Is your fax machine working properly? Remedy Check the machine by making a copy. (For more information, see Chapter 1, “Basic Copying Features,” in the Copying Guide.) If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the platen glass, the feeder scan area, and the read area of the platen glass.
  • Page 195 Part of the document you sent to the recipient is cut off. Cause Was your original placed with the correct orientation? Remedy Place your document in the correct orientation and try sending again. The documents you sent are too light. Cause 1 Is the density set to <LT>? Remedy...

  • Page 196: Receiving Problems

    Errors occur frequently while sending. Cause Is the telephone line in proper condition? Do you have a good telephone line connection? Remedy Lower the transmission speed. (See “Setting the Send/Receive Start Speed,” on p. 7-2.) Receiving Problems Part of the received documents are cut off. Cause 1 If you are feeding paper from the stack bypass to print received documents, are the slide guides in the stack bypass set to the correct paper size?
  • Page 197 The documents you receive are of poor quality. Cause 1 Is your toner cartridge running low on toner? Remedy Remove your toner cartridge and gently tilt it from side to side five or six times to redistribute the remaining toner. If this does not solve the problem, replace the toner cartridge.
  • Page 198 Received faxes do not print. Cause 1 Is the toner cartridge installed properly? Remedy Make sure that the toner cartridge is installed properly. (See Chapter 7, “Routine Maintenance,” in the Reference Guide.) Cause 2 Is the sealing tape still on the toner cartridge? Remedy Remove the sealing tape from the toner cartridge.
  • Page 199 Received fax images are smudged or uneven. Cause 1 Is the telephone line in proper condition? Do you have a good telephone line connection? Remedy ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the telephone line is in poor condition, you may have to call the sender to resend the document.
  • Page 200 You cannot receive fax documents from information services. Cause 1 Is your machine set for tone dialing? Remedy Press (Tone) to set the dialing type to <TONE>. Cause 2 Did you receive instructions from the sender, such as to set your machine to receive? Remedy Press...

  • Page 201: If A Loss Of Power Occurs

    If a Loss of Power Occurs If power is suddenly lost due to an outage or accidental unplugging, a built-in backup battery retains the user data settings and the speed dialing settings. Any documents stored in memory are retained in the machine for about 60 minutes as long as the battery is fully charged at the time of the power cut.
  • Page 202 Machine Settings CHAPTER This chapter describes how to change the default settings to use your machine more easily. The list of all the settings is also provided for your reference. Accessing the Machine Settings......... . . 10-2 Menu Descriptions .

  • Page 203: Accessing The Machine Settings

    Accessing the Machine Settings Additional Functions Press [Additional Functions]. Press [ ] or [ ] until the menu you want to change appears ➞ press [OK]. Press [ ] or [ ] until the sub menu you want to change appears ➞...

  • Page 204: Menu Descriptions

    Menu Descriptions NOTE • Before changing settings, print the USER DATA LIST to check the current settings. (See “Printing the USER DATA LIST,” on p. 8-14.) • For details on <COMMON SETTINGS>, <COPY SETTINGS>, <PRINTER SETTINGS>, <TIMER SETTINGS>, <AJUST./CLEANING>, and <SYSTEM SETTINGS> see Chapter 5, “Customizing Settings,”...

  • Page 205: Fax Settings

    FAX SETTINGS Name Descriptions The basic operation settings in the fax mode can 1. USER SETTINGS be specified. Your fax/telephone number can be registered within 20 digits, including spaces. (See 1. UNIT TELEPHONE # “Registering Your Machine’s Fax/Telephone Number,” on p. 1-23.) You can register your name or your company 2.
  • Page 206 Name Descriptions 7. STANDARD SETTINGS Sets the default for the Fax functions. 1. DENSITY Sets the scan density. STANDARD* Suitable for standard documents. Suitable for light documents. Suitable for dark documents. 2. IMAGE QUALITY Sets the fax resolution. STANDARD* Suitable for most text-only documents. FINE Suitable for fine-print documents.
  • Page 207 Name Descriptions 2. TX SETTINGS Sets the transmission functions. The ECM (Error Correction Mode) transmission is 1. ECM TX turned on or off. All transmissions are conducted with ECM if the other party’s fax supports ECM. ECM is turned off. Sets the length of the pause you insert into a 2.
  • Page 208 Name Descriptions 5. STAMP DOCUMENT Sets when the documents are stamped. The documents are stamped when using the direct DIRECT&MEMORY TX* sending or the memory sending. The documents are stamped when using the direct DIRECT TX sending. 6. DIALING LINE CHCK Sets whether to use the dialing line check.
  • Page 209 Name Descriptions AUTO*: Reducing size is set automatically. 1. RECEIVE REDUCTION FIXED REDUCTION: Reducing size is preset. 97%, 95%, 90%*, 75% VERTICAL ONLY*: Reduction is performed in the vertical direction only. 2. REDUCE DIRECTION HORIZ & VERTICAL: Reduction is performed in the horizontal and vertical direction.

  • Page 210: Address Book Set

    ADDRESS BOOK SET. Name Descriptions Registers the information on one-touch speed dialing. (See “One-Touch/Coded Speed Dialing,” 1. 1-TOUCH SPD DIAL on p. 2-12.) Up to 60 destinations can be registered. Registers the other party’s fax/telephone number 1. TEL NUMBER ENTRY (max.
  • Page 211 Name Descriptions Registers the information on coded speed dialing. 2. CODED SPD DIAL (See “One-Touch/Coded Speed Dialing,” on p. 2-12.) Up to 140 destinations can be registered. Registers the other party’s fax/telephone number 1. TEL NUMBER ENTRY (max. 120 digits, including spaces). Registers the other party’s name (max.

  • Page 212: Timer Settings

    TIMER SETTINGS Name Descriptions 1. DATE&TIME SETTING Sets the current date and time. REPORT SETTINGS Name Descriptions 1. SETTINGS Sets the settings related to report functions. Enables/disables automatic printing of a 1. TX REPORT transmission report. Prints a report only when a transmission error PRINT ERROR ONLY* occurs.
  • Page 213 Name Descriptions Enables/disables automatic printing of a 3. ACTIVITY REPORT transaction report after every 40 transactions. Sets whether an activity report is printed 1. AUTO PRINT automatically every 40 transactions. OUTPUT YES* Enables automatic printing of an activity report. OUTPUT NO Disables automatic printing of an activity report.

  • Page 214: System Settings

    SYSTEM SETTINGS Name Descriptions COMMUNICATIONS Sets the transmission speed for all documents you send. 1. TX START SPEED 33,600 bps*, 14,400 bps, 9,600 bps, 7,200 bps, 4,800 bps, 2,400 bps Sets the transmission speed for all documents you receive. 2. RX START SPEED 33,600 bps*, 14,400 bps, 9,600 bps, 7,200 bps, 4,800 bps, 2,400 bps Sets whether to receive and store all documents in...
  • Page 215 Appendix CHAPTER This chapter lists the principal specifications for the Fax function of this machine, glossary, and the index. Specifications ............11-2 Super G3 FAX Board .

  • Page 216: Specifications

    Specifications The following are the principal specifications of the fax functions of this machine. Specifications are subject to change without notice for product improvement or future release. Super G3 FAX Board Item Specifications Telephone Line Used/ Public Switched Telephone Network, Facsimile network, 1 line Number of Lines /mm ×...

  • Page 217: Glossary

    Glossary Activity report Journal of transactions, both sent and received. Address Book Enables you to look up the other party’s name and retrieve the number registered to the one-touch speed dialing, coded speed dialing, or group dialing. This feature is convenient when you know the other party’s name but cannot recall the speed dialing number where the number is registered.
  • Page 218 CCITT/ITU-T Formally known as CCITT, Consultative Committee for International Telegraph and Telephone. CCITT has been replaced by the International Telecommunications Unit-Telecommunications Sector (ITU-T), a committee created to set international standards for telecommunications. Coded speed dialing Enables you to automatically dial a facsimile number by pressing only four keys, [Coded Dial] and a three-digit code.
  • Page 219 Dialing methods Dialing numbers at the press of one or a few keys. To use automatic dialing, you must register the fax numbers in the memory of the machine. • Regular dialing • One-touch speed dialing • Coded speed dialing •...
  • Page 220 Stands for Error Correction Mode. Reduces system and line errors when sending or receiving from another fax machine with ECM capability. When there is noise on the telephone line, a distortion or blank area can occur in the document received by the other party.
  • Page 221 When dialing or registering long distance numbers, you sometimes have to insert a pause either within or after the telephone number. The destination and length of the pause differ depending on the system. Contact your local authorized Canon dealer or your local telephone company for further information if you experience problems with long distance dialing.
  • Page 222 Manual redialing When you use regular dialing, you can redial a number manually, simply by pressing [Redial] on the operation panel. The last number called is the number redialed. Memory lock Usually a document is printed as soon as it is received, but the memory lock feature forces all documents to be received in memory until you enter a password to print them or by the end time which was previously set.
  • Page 223 Pause By pressing [Pause]. you can enter a pause between digits of a telephone number when you register the number for one-touch, or coded speed dialing, or during regular dialing. A pause may be required for a connection to an outside line through the PBX, or some countries may require a pause for overseas fax transmissions.
  • Page 224 Regular dialing Dialing a number with the numeric keys. Use regular dialing to dial a number that is not registered for any of the automatic dialing methods. Resolution The density of dots for an output device like a fax, scanner, or printer. Expressed in terms of dots per inch (dpi).
  • Page 225 Scan area The scanning area is narrower than the original document size around the entire border, around the document. Documents you send should have some margin on the sides and the top and bottom. Anything over this margin cannot be scanned for sending.
  • Page 226 Tone/pulse setting This setting enables you to set the machine to touch tone (T) or pulse (P) dialing, depending on the type of phone line you have installed. Tone You can switch temporarily from pulse to tone dialing by pressing [Tone] before dialing.

  • Page 227: Index

    Index Numerics 1-TOUCH LIST Date & Time, entering, 1-19 printing, 8-16 Density, 3-11 sample, 8-17 Dialing 1-TOUCH LIST (Details) coded speed, 2-6 printing, 8-18 group, 2-7 sample, 8-19 methods, 2-2 1-TOUCH SPD DIAL one-touch speed, 2-5 description, 10-9 Direct sending, 3-2, 3-4 setting, 2-12 DOCUMENT TOO LONG message, 9-3 Activity Report...
  • Page 228 Glossary, 11-3 Machine settings, 10-1 GROUP DIAL LIST MEMORY FULL message, 9-3 printing, 8-16 Memory Lock Mode, 7-3 sample, 8-17 Memory sending, 3-2, 3-3 GROUP DIAL setting, 10-10 Menu Group dialing descriptions, 10-3 Editing, 2-21 Eracing, 2-24 registering, 2-16 using, 2-7 NOT REGISTERED message, 9-4 Horizontal placement, 1-35 One-Touch Speed Dialing, 2-2...
  • Page 229 RECEIVE REDUCTION setting, 10-7 SCAN DENSITY setting, 10-5 Receive settings, 6-21 Send jobs, canceling, 1-42 RECEIVED IN MEMORY message, 9-5 Sending Receiving memory, 3-3 canceling, 4-10 problems, 9-9 faxes memory when a problem occurs, 4-3 sequential broadcasting, 3-12 faxes while performing operations, 4-2 Sequential broadcasting, 3-12 problems, 9-14 SETTINGS settings, 10-11...
  • Page 230 UNIT NAME setting, 10-4 USER DATA LIST printing, 8-14 USER DATA LIST setting, 8-14, 10-12 USER SETTINGS settings, 10-4 Vertical placement, 1-35 11-16 Index...
  • Page 231 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.

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