Roland ColorCamm PC-12 User Manual page 82

Part 7 Troubleshooting
Color printing is impossible.
Check the following.
- Are the printing settings correct?
You can enable full-color printing by going to the [Roland PC-
12] dialog box, and at the [Print Settings] page, going to the
[Document Type] field and choosing [Automatic],
[Photographs], or [Graphics/Text].
- Is color printing enabled in the program?
Also, does the program support color printing?
The program may have settings related to color printing.
Also, depending on the program, color printing may not be
supported.
Read the documentation for the program and check the
specifications and settings for printing.
Printing is abnormally slow.
Check the following.
- Is there enough free space on the hard disk?
Printing an A4-size full-color image requires at least 100 MB of
free space (which is released after printing). Make sure to
provide the necessary amount free space in advance.
- Are too many programs running?
It may not be possible to allocate enough memory for printing
processing. Quit some programs and try printing again.
- Is there enough memory installed in the computer?
When you manipulate full-color images, just the program and
the displayed data alone require a large amount of memory, and
so there may not be enough left over for color printing. Install
enough memory in the computer to enable it to handle color
images of the sizes you are manipulating.
- Is the free space on the hard disk fragmented?
When the free space on the hard disk that is used as the work
area becomes increasingly fragmented, print operations may
become abnormally slow. We recommend that you periodically
use Disk Defragmenter included with Windows or a
commercially available utility to defragment your files.
The special color specified with Full Color
& Spot Colors is not printed.
When you adjust the image using Image Settings, the color
composition of the specified special color changes, and it cannot
be printed using the special color. When you use Image Settings
to adjust the image, use the Form Feed feature to divide the job
into full-color printing and special-color printing. Clear the
driver selection for the Form Feed feature.
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Media cutoff cannot be performed using
the media auto-cutter.
- Is the media jammed?
Go to "3.5 Loading Media" and refer to "Removing the Media"
to remove the media.
- Is media being used that exceeds the printable thickness
(or that is extremely thin)?
Use media whose thickness is between 0.07 mm and 0.22 mm.
- Has the media auto-cutter reached the end of its useful
life?
Perform demo printing and check the number of passes the
media auto-cutter has made.
The display of the [Printers] and
[Properties] is corrupt.
- Windows may not have enough resources.
Try restarting Windows.
- Depending on the resident programs that load after
Windows starts, there may not be enough resources
available.
Quit any unnecessary resident programs.