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Epygi Quadro4Li Installation Manual

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Summary of Contents for Epygi Quadro4Li

  • Page 2: Quadro4Li Manual I: Installation Guide

    • The Epygi Quadro4Li has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 3 Quadro. User further acknowledges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi's control and Epygi shall have no responsibility for losses arising from such interruption.

  • Page 4: Table Of Contents

    Using SLA Lines for SIP Calls ..............37 Disabling the Key System Emulation ............39 Step 2-C: Using Receptionist ............39 Step 3: Registering on Epygi’s Technical Support......40 Step 4: Making/Receiving Calls ........... 41 Using the Default SIP Addresses............41 Appendix: Changing the Admin Password ........
  • Page 5 Quadro4Li Manual I: Installation Guide Appendix: Checking the Connections ........... 51 Appendix: Pin Assignment of ISDN ..........53 Manual II: see Administrator's Guide This guide describes in detail the menus available for administrators only. Fur- thermore, it includes all the system’s default values at a glance.

  • Page 6: About This Installation Guide

    About This Installation Guide This Installation Guide explains the installation of the Quadro IP PBXs of Quadro4Li series. Quadro4Li offers 4 phone lines (ISDN), 1 Ethernet LAN port and 1 Ethernet WAN port as external interfaces. This Installation Guide gives step-by-step instructions to provision the Quadro and config- ure the phone extensions with the Epygi SIP Server.

  • Page 7: Requirements

    Please Note: The Quadro4Li is shipped with one straight RJ-45 CAT 5 cable. If the LAN connector of the Quadro4Li is to be connected to a hub or switch, a crossover cable may be required (see Appendix: Pin Assignment of ISDN, too).

  • Page 8: Hardware Overview

    The NT/TE switches are used to control the Quadro4Li device on the S/T Bus. If the Quadro4Li is connected to the beginning or end of the S/T Bus or if there is only one ISDN unit connected to the S/T Bus, then this switch should be toggled to the NT (Network Terminator) position.

  • Page 9: Quadro4Li's Front Panel Leds

    LED Indication during a firmware update A firmware update is indicated by the red (Fault) and yellow (Info) LEDs. Both will blink si- multaneously for about two minutes while the firmware is being updated. The Quadro4Li will then reboot automatically showing the boot LED sequence.

  • Page 10: Step 1: Installing The Quadro

    (WAN) or the Internet. The Quadro will process and regulate the da- ta traffic between these two networks. The Quadro4Li has one LAN port that can connect to Ethernet hubs and switches on the LAN, allowing additional devices to be connected to the network.

  • Page 11: Lan/Wan Connection Options

    Quadro can be connected through its WAN port directly to one of the router's LAN ports and will get an IP address from the router. By default, the Quadro acts as a DHCP client on the WAN port. The IP phones are placed on the WAN side of the Quadro4Li, connected to the company LAN.
  • Page 12 Quadro4Li Manual I: Installation Guide Step 1: Installing the Quadro • A Quadro4Li used as an Internet Access Router, connected directly to the Internet. Fig. l-4: Configuration: Quadro used as Internet Access Router Please Note: The Admin PC is connected to the Quadro’s LAN port through a switch/hub to access the Web Management of the Quadro (see Fig.

  • Page 13: Connecting The Hardware

    Connecting the Hardware • Quadro4Li behind a router with IP phones connected to WAN Fig. l- 5: Installation: Quadro4Li behind a router with IP phones on WAN • Quadro4Li behind a router with IP phones connected to LAN Fig. l- 6: Installation: Quadro4Li behind a router with IP phones on LAN •...
  • Page 14 Quadro4Li Manual I: Installation Guide Step 1: Installing the Quadro • Verify the product package contents are complete. Refer to the contents sheet in- cluded in the packaging to determine if all the items were shipped in the box. •...

  • Page 15: Step 2: Configuring The Quadro

    Step 2.1: Logging into Quadro • Start a browser (MS Internet Explorer, Netscape, Opera) on a PC connected to the Quadro4Li via the LAN or WAN interface. • In the address field, enter http://Quadro_WAN_IP (the IP address assigned by the company’s DHCP sever) if the PC is connected to the Quadro WAN port;...

  • Page 16: Step 2.2: System Configuration Wizard

    Next button to start. Enter into the Host Name field the unique name (top right corner, un- der Epygi logo) for the Quadro device. The Domain Name text field requires the LAN side domain name which the Quadro belongs to.

  • Page 17: Dhcp Settings For The Lan Interface

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro DHCP Settings for the LAN Interface If the DHCP server is enabled, the Quadro will automatically assign dynamic IP addresses to the stations connected to its LAN port. If you didn’t change the default LAN IP address of the Quadro, you also may leave the de- fault values for the IP Address Range.

  • Page 18: Emergency And Pstn Access Code Settings

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro cated. If you do not find your country in the list, pick the closest in your timezone. The Quadro obtains the correct time automatically over the Internet from a time server. If you are not located in the US/Central standard time zone, you will need to change the Timezone to your region.

  • Page 19: Finishing The System Configuration Wizard

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Finishing the System Configuration Wizard Fig. l- 14: System Configuration Wizard finishing page Click on Finish to complete the System Configuration Wizard. The Quadro will then stop in- ternal functions and apply the changes made in the Wizard.
  • Page 20 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Fig. l- 16: Confirm Settings page Please Note: You must confirm the settings within 20 minutes. Otherwise the device will revert back to the previous configuration and reboot. Please Note:...

  • Page 21: Step 2.3: Internet Configuration Wizard

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Step 2.3: Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu. The Internet Configuration Wizard is a tool for the administrator to config- ure the WAN settings and to adjust Quadro's connectivity in the global network.

  • Page 22: Uplink Configuration

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Uplink Configuration Select the desired WAN Interface Protocol and enter the WAN Interface Bandwidth to as- sure the quality of IP calls. Fig. l- 18: Uplink Configuration If the available bandwidth is used to the point where the quality of an additional IP call would suffer, then new IP calls are rejected.

  • Page 23: Wan Ip Configuration

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro WAN IP Configuration Your Internet Service Provider (ISP) should provide this information. • Assign automatically via DHCP - The parameters are set automatically by the ISP. This is common with cable modem and DSL service.

  • Page 24: Ppp/Pptp Configuration

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro PPP/PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field. Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list.

  • Page 25: Wan Interface Configuration

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro WAN Interface Configuration If your ISP requires a specific MAC address, (for example, for authentication), it can be en- tered on this page. The required MAC address can be entered into the User defined field.

  • Page 26: Finishing The Internet Configuration Wizard

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Finishing the Internet Configuration Wizard Fig. l- 23: Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard. The Quadro will then stop internal functions and apply the changes made in the Wizard. After this is complete, the Quadro will display the Confirm Settings page requesting confirmation of the changes.

  • Page 27: Step 2.4: Configuring The Isdn Settings

    Configuring the ISDN Settings The Quadro4Li can be connected to a PBX or to the PSTN via ISDN trunks. The Quadro4Li may be connected to act as a User (if connected to PSTN) or as a Network (if connected to Legacy PBX).
  • Page 28 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Fig. II-3: ISDN Wizard – ISDN Settings The ISDN Wizard - Page 2 content is dependent on the connection type selected on the previous page of ISDN Wizard: For PTMP (Point to Multi Point) connection type selection, the next page in the ISDN Wiz- ard is ISDN PTMP Settings.
  • Page 29 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro The drop-down lists in the MSN Number column require the MSN numbers defined on the Quadro. Please Note: At least one MSN number should be defined in this list. The system displays an error message if the same MSN number is used twice in the drop down lists on this page.
  • Page 30 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Fig. II-6: ISDN Wizard – l2&L3 Settings ISDN L2 Timers: • Excessive Ack. Delay T200 configures the period in milliseconds (numeric values from 500 to 9999) between the transmitted signaling packet and its acknowledgement re- ceived.
  • Page 31 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro The Coding Type drop down list allows you to select between a-law and mu-law coding types. The Switch Type is another configuration parameter that depends on the Service Provider. The Passive Mode checkbox is used to leave the ISDN Layer1 connection in the Slave mode.

  • Page 32: Step 2-A: Using Ip Lines

    Connect IP phones from WAN side checkbox is enabled on the Line Settings page (see Fig. l-24). The Quadro4Li provides two options for configuring IP phones: • The Plug-and-Play option is available for supported SIP phones only. The list of these phones is given below.
  • Page 33 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Click on the IP Line number to enter the IP Lines Settings page. Fig. l- 25: IP Line Settings page Select the SIP Phone radio button. Select the SIP IP phone model from the Phone Model drop-down list.
  • Page 34 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro lows both user agents and proxies to determine if the SIP session is still active. Reset the SIP Phone. After restart, the appropriate configuration will be automatically downloaded from the Quadro to the SIP Phone.

  • Page 35: Supported Sip Phones

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro Supported SIP Phones Below is the list of SIP phones that are officially supported by Epygi and can be configured to work with Quadro4Li using its Plug-and-Play configuration option: •...

  • Page 36: Tested Sip Phones

    The Key System Emulation is a widely used service in legacy PBXs simplifying the direct connection to the available PSTN lines. On the Quadro4Li, the usage of Key System Emu- lation services is limited to the IP phones attached to the Quadro through the available IP lines and provides direct connection to the available PSTN lines and SIP networks.

  • Page 37: Using Sla Lines For Sip Calls

    Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro By default, the 8 SLA lines of the Quadro4Li device are in inactive mode. To activate an SLA line, assign an ISDN timeslot(s) or SIP number to the SLA line and configure the IP phone’s programmable buttons.
  • Page 38 Quadro4Li Manual I: Installation Guide Step 2: Configuring the Quadro tem Emulation page from the Telephony menu of the Quadro’s Web Management. Push the corresponding SLA line number to get its configuration page. Fig. l-27: Key System Emulation – SLA# page The SLA Name text field is used to insert the preferred name for the corresponding SLA line.

  • Page 39: Disabling The Key System Emulation

    The Receptionist related setup, with detailed instructions on how to configure the Quadro and the attached IP Phones, is described in the “Receptionist Setup on Quadro” docu- ment, which you can find at the Epygi’s Web portal. Quadro4Li; (SW Version 5.2.x)

  • Page 40: Step 3: Registering On Epygi's Technical Support

    To register, you need to know the serial number of your Quadro, which is located on a label on the bottom of Quadro. You will also need the date of purchase. Next, open the Epygi home page (www.epygi.com), select Support and click on Registration Form. The online...

  • Page 41: Step 4: Making/Receiving Calls

    Auto Attendant and one to each extension. These SIP addresses are the IP telephone numbers of these extensions. Anyone with a Quadro or any other SIP IP device on the Internet can place a call to SIPAddress@sip.epygi.com and the call will ring the associated extension.
  • Page 42 Appendix: Registering on Epygi’s SIP Server, which describes how to change the default, SIP addresses on the Epygi SIP server and in the Quadro devices. With the directory ser- vice, you can create a private directory accessible from the Internet using a user- name/password.

  • Page 43: Appendix: Changing The Admin Password

    Quadro4Li Manual I: Installation Guide Appendix: Changing the Admin Password Appendix: Changing the Admin Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Manage- ment.
  • Page 44 Quadro4Li Manual I: Installation Guide Appendix: Changing the Admin Password (0-20) digits are allowed. A corresponding warning appears if any other symbols are inserted. For Local Administrator or Extension accounts it offers the following components: • The Old Password field requires the current password of the Administrator. An error message prevents entering the wrong password.

  • Page 45: Appendix: Configuring Nat Traversal

    Quadro4Li Manual I: Installation Guide Appendix: Configuring NAT Traversal Appendix: Configuring NAT Traversal NAT or Network Address Translation is a common feature used to expand the use of con- nected PCs and other networked devices without having to use multiple global Internet public IP addresses.
  • Page 46 6000 (Min) and 6099 (Max), respectively. Click the Save button to save the contents. The Quadro will activate the settings and register the extensions on the Epygi SIP Server after a few minutes. You can verify the settings from the main Quadro Management menu under Status in the SIP Registration Status section.

  • Page 47: Appendix: Registering On Epygi's Sip Server

    Technical Support Center. If you have not registered with Epygi Technical Support, you cannot login to the Epygi SIP Server. Log in to the Epygi SIP Server at www.epygi.com. Click on SIP, Login here. Use the same login name and password you used for Epygi Support for Customer Login.
  • Page 48 Quadro4Li Manual I: Installation Guide Appendix: Configuring NAT Traversal Fig. l- 37: SIP Services Add New Extension page The Authentication password validates the entry and must match the password entered on the Quadro later. Make sure to record the name, Authentication Password and SIP ex- tension number for entry into the Quadro later.
  • Page 49 Quadro4Li Manual I: Installation Guide Appendix: Registering on Epygi SIP Server Configuring Quadro Extensions Once the SIP server has the created extensions with the user information, create these ex- tensions in the Quadro devices. Once they are entered in the Quadro, they will be regis- tered and can then be used.
  • Page 50 Fig. l- 42: Extensions Management page If you go back to Epygi’s SIP Server, you will find the value reg. for this number in the col- umn Stat. Reg. This will indicate that the Quadro has successfully registered the new num- ber.
  • Page 51 Quadro4Li Manual I: Installation Guide Appendix: Checking the Connections Appendix: Checking the Connections If the system doesn’t seem to be working properly, even when all the cables are connected properly, it may be helpful to Start Network Diagnostics: The WAN link, IP configuration, gateway, DNS server, and STUN-NAT will all be checked.
  • Page 52 Traversal. If you are unable to resolve your problems, please send us a technical support request on the Support section of http://www.epygi.com/. Please prepare a system log file and at- tach it to your request. To download the system logs, open the System Diagnostics page from System menu Di- agnostics and click Download System Logs.
  • Page 53 Quadro4Li Manual I: Installation Guide Appendix: Pin Assignment of ISDN Appendix: Pin Assignment of ISDN Signal N.C. N.C. SSR1 SSX1 SSX2 SSR2 N.C. N.C. Fig. l- 45: Pin Assignment of ISDN in User mode Signal N.C. N.C. SSX1 SSR1 SSR2 SSX2 N.C.
  • Page 54 QIG-QUADRO-10-04...

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