Enquiry - Siemens HiPath500 Operation

Conducting calls – the basic functions
Step by step
c
> <
Service?
> <
More features?
> <
#58=View
callbacks?
> <
Delete?
S
6
Deleting a callback request
d
or Press and hold down the Talk key or press the Speaker-
phone key.
Call the system menu.
Menu
[
Select the menu item and confirm.
[
Select the menu item and confirm.
[
Select the menu item and confirm.
> <
Select the entry.
Call the additional menu.
Mnu
[
Select the menu item and confirm.
a
Press the On-hook key to end the operation.

Enquiry

You interrupt your call to consult with a user (including
external users) and then resume the original call.
p
You are on a call.
Activating and conducting an enquiry/consultation
call
or Activate consultation. The current call is placed "on-
Enquiry
hold" so that the first user waits.
o
Enter the phone number for the consultation call.
p
The number is dialled. The user answers. The consulta-
tion starts.
The second user is busy or does not answer
"
Cancel the enquiry. You are reconnected to the first
partner.
During the consultation you can
• book a callback (
• activate call waiting (
• override(
Page 5),
Page 74) or
Page 76).