Problems With Electronic Pen; Other Hardware Repairs - Webster IRP 4100 Installation Manual

Problems with Electronic Pen

• Keep the reflective tip of your electronic pen clean by wiping it
off occasionally (once a week) with a dry, soft cloth.
• Keep the calibration strips at either end of the ledge at the
bottom of the writing surface clean with a soft, dry cloth.
• If your electronic pen does not track accurately with the cursor
on the screen or does not track accurately while writing and
erasing, refer to the Webster User Guide for information on
projection alignment.
• If the cursor suddenly jumps way out of alignment with the pen
or it does not respond properly to the projection alignment
procedure in the Webster User Guide, power down the entire
unit. Then power it back on and perform the Hardware
Calibration procedure. If the alignment still cannot be corrected,
call PolyVision Technical support at 1.800.620.POLY for further
assistance.
• If you are having increasing trouble with the pen operating
remotely from the screen or with the pen failing to click or write,
your pen battery may need to be replaced (refer to
"Replacement Parts and Supplies" on page 46).

Other Hardware Repairs

Only limited hardware repairs can be made to the IRP 4100, 4500,
5100 without the assistance of a specially trained technician. Refer
to "Preventative Maintenance and Helpful Tips" on page 39.
If there are indications of the need for additional expertise to
diagnose or repair your Webster, please do not attempt to make this
diagnosis or repair on your own or without a qualified technician
who has access to the appropriate tools, parts, and instructions. For
warranty or non-warranty service, contact your authorized reseller or
PolyVision Technical Support at 1.800.620.POLY.
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