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Troubleshooting
Snap! has been designed and built to be trouble-free but if you experience a
problem, try this:
• Check that all connections are firm and secure.
• Make sure the vehicle power socket is working, and clean and free of
corrosion.
• Make sure you have connected the Snap! as described in this User Guide.
Verify that the Snap! is fully plugged into the vehicle's cigarette lighter
or power adapter socket. Your vehicle may need to be running to provide
power to the socket.
If you see this on the screen:
Acquiring Signal
No Signal Chk Antenna
36
Try this:
• Make sure that the vehicle is outdoors with a clear
view of the sky.
• Make sure the Magnetic Mount Antenna is
mounted outside of the vehicle, in one of the
locations shown on page 15.
• Move the antenna away from any obstructed area.
For example, if you are parked in an underground
garage, you should receive a signal after leaving
the garage.
• Make sure that the antenna cable is firmly and
securely plugged into the Snap!. Make sure the
cable is not bent or broken.
• If the message persists, most likely the Magnetic
Mount Antenna cable has been damaged. Replace
the antenna.
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