Troubleshooting - Sirius XM RAdio Stratus 7 User Manual

Troubleshooting

Stratus 7 has been designed and built to be trouble-free but if you
experience a problem, try this:
• Check that all connections are firm and secure .
• Make sure the vehicle power socket is clean and free of corrosion .
• Make sure you have connected Stratus 7 as described in this User
Guide . Verify that the PowerConnect Power Adapter is plugged into the
vehicle's cigarette lighter or power adapter socket, and that the LED
on the PowerConnect Power Adapter is lit (on) . If not, your vehicle may
need to be running to provide power to the socket .
If you see this on the screen:
Check Antenna Connection
Acquiring Signal
Invalid Channel
Firmware Updating
Try this:
• The satellite antenna is not connected to the
Home Dock .
• Check the satellite antenna connection to the
Home Dock .
No satellite signal is being received .
• Check for obstacles over or around the
satellite antenna .
• Change the location of the antenna to
eliminate nearby obstacles (buildings, trees,
overhangs, etc) .
• You have attempted to tune to a channel that
you have not subscribed to, or does not exist .
Select a channel to which you have subscribed .
• Your Stratus 7 is being updated over the air
with the latest software . Wait until the update
is done .
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