Troubleshooting - Intellinet 523875 User Manual

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problem: Can't connect to the Wireless G Broadband Travel Router to
configure it.
Solution: Check that Wireless G Broadband Travel Router is properly
installed/turned on, and that any LAN connections are okay.
Ensure that your PC and the router are on the same network
segment. (If you don't have a router, this must be the case.)
If your PC is set to "Obtain an IP Address automatically"
(DHCP client), restart it.
If your PC uses a fixed (static) IP address, ensure it's using an
IP address within the range 192.168.1.1 – 192.168.1.253 and
is thus compatible with the Wireless G Broadband Travel
Router's default IP address of 192.168.1.254. Also, the network
mask should be set to 255.255.255.0 to match the router.
In Windows, you can check these settings by using Control
Panel-Network to check the properties for the TCP/IP protocol.
problem: When a URL or IP address is entered, a timeout error displays.
Solution: Check if other PCs work. If they do, ensure that your PC's IP
settings are correct. If using a fixed (static) IP address, check
the network mask, default gateway and DNS, as well as the
IP address.
If the PCs are configured correctly but still not working, check
that the Wireless G Broadband Travel Router is connected and
turned on. Connect to it and check its settings. (If you can't
connect to it, check the LAN and power connections.)
If the router is configured correctly, check that the Internet
connection (DSL/cable modem, etc.) is working correctly.
problem: Some applications don't run properly when using the router.
Solution: The Wireless G Broadband Travel Router processes the data
passing through it, so it is not transparent. Use the Special
Applications feature to allow the use of Internet applications
which do not function correctly.
If this doesn't solve the problem, you can use the DMZ function.

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