ARK-3384 Wireless Enabled, Audio and Three USB Port Fanless Embedded Box Computer User Manual...
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No part of this man- ual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reli- able.
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Product Warranty (2 years) Advantech warrants to you, the original purchaser, that each of its prod- ucts will be free from defects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products which have been repaired or...
This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. This kind of cable is available from Advantech. Please contact your local supplier for ordering information.
To assist us in making improvements to this manual, we would welcome comments and constructive criticism. Please send all such - in writing to: support@advantech.com Packing List ARK-3384 Series Model There are two sub-models in ARK-3384 series listed below: Model Number Description ARK-3384-1S0A2E ULV Celeron M 1.0 GHz Embedded Box Com- puter, with one VGA, one LVDS, three USB 2.0,...
The Power cord or plug is damaged. b. Liquid has penetrated the equipment. c. The equipment has been exposed to moisture. d. The equipment has not worked well or you can not get it work accord- ing to user‘s manual. ARK-3384 User Manual...
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e. The equipment has been dropped and damaged. f. The equipment has obvious signs of breakage Warning! THIS COMPUTER IS PROVIDED WITH A BAT- TERY-POWERED REAL-TIME CLOCK CIR- CUIT. THERE IS A DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH SAME OR EQUIVLENT TYPE RECOMMENDED BY THE MANUFAC- TURE.
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Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 beträgt 70dB(A) oder weiger. Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab. ARK-3384 User Manual viii...
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Safety Precaution - Static Electricity Follow these simple precautions to protect yourself from harm and the products from damage. To avoid electrical shock, always disconnect the power from your PC chassis before you work on it. Don't touch any components on the CPU card or other cards while the PC is on.
Figure 1.1 Chassis Dimensions........7 Chapter 2 Hardware Functionality ........10 Introduction of ARK-3384 External I/O Connectors..10 Figure 2.1 ARK-3384 front metal face plate external I/ O connectors ........10 Figure 2.2 ARK-3384 rear metal face plate I/O con- nectors ..........10 ARK-3384 front metal face plate external I/O connectors .
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3.2 LCD Power Setting (J6) ......22 Installing the DDR SDRAM Memory Module ....22 Installing a Compact Flash Card ........22 Figure 3.1 ..............23 Figure 3.2 ..............23 Figure 3.3 ..............24 Figure 3.4 ..............24 ARK-3384 User Manual...
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Installing the 2.5" Hard Disk Drive (HDD) ....25 Connecting Power ............25 Installation of Din Rail Mounting ........25 Figure 3.5 ..............25 Figure 3.6 ..............26 Figure 3.7 ..............26 Figure 3.8 ..............27 Figure 3.9 ..............27 Figure 3.10 ..............
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4.7.10 Soft-Off by PWR-BTTN ..........47 4.7.11 Wake-Up by PCI card........... 47 4.7.12 Power On By Ring............47 4.7.13 PowerOn By Alarm ............47 Figure 4.11 Power Management Setup ...... 48 4.7.14 Date (of Month) Alarm ..........48 ARK-3384 User Manual...
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4.7.15 Time (hh:mm:ss) Alarm..........48 4.7.16 Primary IDE 0/ 1 and Secondary IDE 0 / 1 ....48 4.7.17 FDD, COM, LPT PORT ..........49 4.7.18 PCI PIRQ [A-D]# ............49 4.7.19 PWRON After PWR-Fail ..........49 PnP/PCI Configurations ..........49 4.8.1 Reset Configuration Data..........
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Overview This chapter gives background infor- mation on the ARK-3384. It shows you the ARK-3384 overview and specifications. • Introduction • Hardware Specifications • Chassis Dimensions...
Chapter 1 Overview 1.1 Introduction The ARK-3384 is a wireless fanless embedded box computer that com- bines wireless LAN, one 10/100Base-T Fast Ethernet, three USB 2.0 ports, two serial ports, digital LVDS & analog VGA/CRT display inter- faces. The ARK-3384 is supplied with AC’97 dual output 6W stereo audio in a rugged, compact chassis for multimedia intensive and data communication based applications.
A special cushioned design that absorbs vibration to ensure maxi- mum reliability under harsh conditions • With its maximum mounting height of 69 mm, the ARK-3384 can be used in space critical installation conditions • Few parts, easy integration and easy maintenance for reduced investment •...
- Built-in integrated MAC/baseband processor, supports IEEE 802.11b and 802.11g standard protocol and operates in the 2.4 GHz frequency bands Support data speed up to 54 Mbps - Built-in system antenna support 1.3.6 Serial • USB Interface ARK-3384 User Manual...
- Integrated USB 2.0 controller built-in Intel® FW82801DB I/O Con- troller Hub 4 (ICH4) Chipset • COM Interface - Supports three USB 2.0 Ports 1.3.7 Other • Watchdog Timer: 255 levels timer interval, setup by software • Keyboard/Mouse: One PS/2 Port to support PS/2 Mouse and PS/2 Keyboard 1.3.8 Storage...
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- When system is equipped with Compact Flash Disk only: 50G, IEC 68-2-27, half sine, 11 ms duration - When system is equipped with Hard Disk: 20G, IEC 68-2-27, half sine, 11 ms duration • EMC Approved: CE, FCC Class A • Safety Approved: UL ARK-3384 User Manual...
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Hardware Functionality This chapter shows how to set up the ARK-3384’s hardware functions, including connecting peripherals, switches and indicators. Sections include: • Introduction of ARK-3384 External I/O Connectors • ARK-3384 front metal face plate external I/O connectors • Power On/Off button •...
The following two figures show the external I/O connectors on ARK- 3384. The following sections give you detailed information about the functions of each I/O connector. Figure 2.1: ARK-3384 front metal face plate external I/O connectors Figure 2.2: ARK-3384 rear metal face plate I/O connectors ARK-3384 User Manual...
2.2.2 LED Indicators There are two LEDs on the ARK-3384 front metal face plate for indicat- ing system status: PWR LED is for power status and flashes in red color; and HDD LED is for hard disk and compact flash disk status, which flashes in green color.
2.2.4 LCD Backlight On/Off control Connector The ARK-3384 comes with a D-Sub 9-pin connector which provides BKLTEN signal as well as +12V, +5V and Ground Pin signals that allow users to connect these signals to the LCD Inverter to implement the LCD On/Off control.
2.3 ARK-3384 rear metal face plate external I/O con- nectors 2.3.1 Power Input Connector The ARK-3384 comes with a Phoenix connector that carries 12~24 VDC external power input. Figure 2.5: Power Input Connector Table 2.3: Power connector pin assignments Signal Name...
2.3.2 COM1 Connector The ARK-3384 provides a D-sub 9-pin connector, which offers one stan- dard RS-232 serial communication interface port of COM1. Figure 2.6: COM 1 connector Table 2.4: COM1 standard serial port pin assignments Signal Name 2.3.3 COM2 Connector The ARK-3384 provides a D-sub 9-pin connector, which offers one RS- 232/422/485 serial communication interface port of COM2.
The ARK-3384 provides a PS/2 keyboard/mouse connector. A 6-pin mini-DIN connector is located on the rear metal face plate of the ARK- 3384. The ARK-3384 comes with an adapter to convert from the 6-pin mini-DIN connector to two 6-pin mini-DIN connectors for PS/2 keyboard and PS/2 mouse connection.
2.3.8 VGA Connector The ARK-3384 provides a high resolution VGA interface by a D-sub 15- pin connector to support a VGA CRT monitor. It supports VGA and VESA, up to 1600 x 1200 @85-Hz resolution and up to 32 MB shared memory.
The ARK-3384 provides three connectors for USB, which give complete Plug & Play and hot swapping capability for up to 127 external devices. The USB interface complies with USB UHCI, Rev. 2.0. The USB inter- face can be disabled in the system BIOS setup. Please refer to Table 2.12 for pin assignments.
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Hardware Installation and Upgrade This chapter introduces how to initialize the ARK-3384. Sections include: • Jumpers and Connectors • Installing the DDR SDRAM Memory Module • Inserting a Compact Flash Card • Installing the 2.5" Hard Disk Drive (HDD) •...
Embedded Box Computer. Setting jumpers You can configure your ARK-3384 to match the needs of your applica- tion by setting jumpers. A jumper is the simplest kind of electrical switch. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them.
3.3 COM2 RS-232/422/485 Jumper setting (J3/J4/J5 Located on internal motherboard) The COM2 port located on rear face plate of ARK-3384 unit can be con- figured to operate in RS-232, RS-422 or RS-485 mode by setting up the Jumper Pins of J3/J4/J5 located on internal motherboard of ARK-3384 unit.
3.5.1 Remove the power cord. 3.5.2 Unscrew the four screws from the bottom cover of the ARK-3384. 3.5.3 Remove the bottom cover. 3.5.4 Carefully insert a DDR SDRAM SODIMM into a DDR SDRAM SODIMM on board.
Figure 3.1: 3.6.3 Remove the CF carrier. 3.6.4 Place the Compact Flash card with your OS or application program into a CF carrier. Figure 3.2: Chapter 3...
Figure 3.3: 3.6.5 Insert the CF carrier back and assemble with 2 screws to the CF Door located on rear face plate of the ARK-3384 Figure 3.4: Note: The Compact Flash socket is allocated as Secondary IDE Mas- ter. ARK-3384 User Manual...
3.7 Installing the 2.5" Hard Disk Drive (HDD) You can attach one enhanced Integrated Device Electronics (IDE) hard disk drive to the ARK-3384's internal controller which uses a PCI local- bus interface. The advanced IDE controller supports faster data transfer and allows the IDE hard drive to exceed 528 MB.
Find the DIN Rail Mounting Kit in the ARK-3384 accessory box. This kit has 2 pieces: an L DIN Rail Mounting Module (Left) and a R DIN Rail Mounting Module (Right). L Din Rail R Din Rail Mounting Mounting Module Module Figure 3.6:...
Figure 3.10: Install the ARK-33383 unit to the rail, please make sure the hook of the Din-Rail mounting kit on the ARK-33383 unit will contact with the tooth of the DIN-Rail firmly. Left Hook Rail Tooth Figure 3.11: ARK-3384 User Manual...
Rail Tooth Hook Right Figure 3.12: Push the Hook Switch to fix the mounting between ARK-33383 unit and DIN-Rail. Left Push Hook Clip Figure 3.13: Left Side View Chapter 3...
Hook Clip Push Right Figure 3.14: Right Side View vii. Below, the ARK-33383 unit mounted on the rail with DIN-Rail mounting kit Figure 3.15: ARK-3384 User Manual...
Turn on the computer and check for the “patch code”. If there is a number assigned to the patch code, it means that the BIOS supports your CPU. If there is no number assigned to the patch code, please contact Advantech’s applications engineer to obtain an up-to-date patch code file. This will ensure that your CPU’s system status is valid.
Figure 4.1: Award BIOS Setup initial screen 4.3 Standard CMOS Setup Choose the “Standard CMOS Features” option from the “Initial Setup Screen” menu, and the screen below will be displayed. This menu allows users to configure system components such as date, time, hard disk drive, display, and memory.
The “Advanced BIOS Features” screen appears when choosing the “Advanced BIOS Features” item from the “Initial Setup Screen” menu. It allows the user to configure the ARK-3384 according to his particular requirements. Below are some major items that are provided in the Advanced BIOS Features screen.
POST procedures. 4.4.5 First/Second/Third/ Boot Other Device The BIOS tries to load the OS with the devices in the sequence selected. Choices are: Floppy, LS/ZIP, HDD, SCSI, CDROM, LAN, Disabled. 4.4.6 Swap Floppy Drive Logical name assignments of floppy drives can be swapped if there is more than one floppy drive.
“Advanced Chipset Features” item from the “Initial Setup Screen” menu. It allows the user to configure the system chipset according to his particu- lar requirements. Below are some major items that are provided in the Advanced Chipset Features screen. ARK-3384 User Manual...
Figure 4.4: Advanced Chipset features screen 4.5.1 DRAM Timing Selectable This option refers to the method by which the DRAM timing is selected. The default is By SPD. 4.5.2 CAS Latency Time You can configure CAS latency time in HCLKs as 2 or 2.5 or 3. The sys- tem board designer should set the values in this field, depending on the DRAM installed.
PCI memory address range dedicated for graphics memory address space. Host cycles that hit the aperture range are forwarded to the AGP without any translation. The default setting is 64M. 4.5.14 On-Chip VGA The default setting is Enabled. ARK-3384 User Manual...
4.5.15 On-Chip Frame Buffer Size The default setting is 32MB. The options available include 1MB, 4MB, 8MB and 16MB. 4.5.16 Boot Display The default setting is VBIOS Default to allow system to detect the con- nected display device automatically. The options available include VBIOS-Default, CRT, LVDS, CRT+LVDS.
UDMA IDE or standard IDE cable is installed. The default setting is “Enabled”. 4.6.2 On Chip IDE Device Move the cursor to this field and press <Enter>. The following screen will appear. ARK-3384 User Manual...
Figure 4.7: OnChip IDE Device 4.6.2.1 On-Chip Primary PCI IDE and On-Chip Secondary PCI These fields allow you to enable or disable the primary and secondary IDE controller. The default is Enabled. Select Disabled if you want to add a different hard drive controller. 4.6.2.2 IDE Primary Master/Slave PIO and IDE Secondary Mas- ter PIO PIO means Programmed Input/Output.
Move the cursor to this field and press <Enter>. The following screen will appear. Figure 4.8: On Board Device 4.6.3.1 LAN Controller (82551 Only) This field is used to enable or disable the Intel 82551 LAN controller. ARK-3384 User Manual...
4.6.3.2 USB Controller Select Enabled if your system contains a Universal Serial Bus (USB) controller and you have USB peripherals. The choices: Enabled, Dis- abled. 4.6.3.3 USB 2.0 Controller If you are using USB 2.0, this field must be set to Enabled. 4.6.3.4 USB Keyboard Support Select Enabled if user plan to use an USB keyboard under DOS.
If you want to use a different controller card to connect the floppy disk drives, set this field to Disabled. Note: ARK-3384 series embedded box computer does not support interface connection.
The default setup value of COM2 (Onboard Serial Port 2) is “2F8/IRQ3”. 4.6.5 Watchdog Timer Select This field allows you to set the timing duration when any unexpected pro- gram cause a halt, the Watch-Dog Timer will automatically reset the CPU or generate an interrupt.
HDD Power Down which ranges from 1 min. to 15 min. and disable. 4.7.5 Video Off In Suspend When the system is in suspend, the video will turn off. 4.7.6 Suspend Type The options are “Stop Grant” and “PwrOn Suspend”. ARK-3384 User Manual...
4.7.7 Modem Use IRQ This determines the IRQ in which the MODEM can use. The setup options are: “3”, “4”, “5”, “7”, “9”, “10”, “11”, “NA”. The default setup value is “3” 4.7.8 Suspend Mode When the system enters suspend mode, the CPU and onboard peripherals will be shut off.
4.7.16 Primary IDE 0/ 1 and Secondary IDE 0 / 1 When Enabled, the system will resume from suspend mode if Primary IDE 0 / 1 or Secondary IDE 0 / 1 is active. The choice: Enabled, Disabled. ARK-3384 User Manual...
4.7.17 FDD, COM, LPT PORT When Enabled, the system will resume from suspend mode if FDD, COM port, or LPT port is active. The choice: Enabled, Disabled. 4.7.18 PCI PIRQ [A-D]# When Enabled, the system will resume from suspend mode if interrupt occurs.
PCI/VGA Palette Snoop This field determines whether the MPEG ISA/VESA VGA cards can work with PCI/VGA or not. The default value is Disabled. EnabledMPEG ISA/VESA VGA cards work with PCI/VGA. DisabledMPEG ISA/VESA VGA cards does not work with PCI/VGA. ARK-3384 User Manual...
4.9 Frequency/Voltage Control This section shows the user how to configure the processor frequency. 4.9.1 Auto Detect PCI CLK This field enables or disables the auto detection of the PCI clock. 4.9.2 Spread Spectrum This field sets the value of the spread spectrum. The default setting is Dis- abled.
This record is required for the system to operate. 4.13 Exit Without Saving Selecting this option and pressing <Enter> lets you exit the setup program without recording any new values or changing old ones. ARK-3384 User Manual...
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PCI SVGA/LCD Setup This chapter details the software con- figuration information. It shows you how to configure the card to match your application requirements. The AWARD System BIOS is covered in Chapter 4. Sections include: • Introduction • Installation of SVGA drivers for Windows 2000/XP...
5.1.1 CMOS setting for Boot Display type The ARK-3384 system BIOS and custom drivers are located in a 4 Mbit, Flash ROM device, designated U7 of system motherboard of ARK-3384. A single Flash chip holds the system BIOS, VGA BIOS and network Boot ROM image.
Figure 5.2: Boot Display Selection The ARK-3384 can be set in one of four configurations: on a CRT, on a LVDS based of flat panel display, or on both CRT+LVDS for simulta- neous or dual independent displays. The system is initially set to “VBIOS-Default”...
5.2 Installation of the SVGA Driver Complete the following steps to install the SVGA driver. Follow the pro- cedures in the flow chart that apply to the operating system that you are using within your ARK-3384. 5.2.1 Installation for Windows 2000/XP To install SVGA driver for Window 2000/XP, please run the setup wiz- ard “Intel Extreme Graphic 2”...
Figure 5.8: InstallShield® Wizard Complete 5.3 Further information For further information about the AGP/VGA installation in your ARK- 3384, including driver updates, troubleshooting guides and FAQ lists, visit the following web resources: Intel website: www.intel.com Advantech websites: www.advantech.com, or www.advantech.com.tw Chapter 5...
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Audio Setup The ARK-3384 is equipped with an audio interface that records and plays back CD-quality audio. This chapter provides instructions for installing the software drivers included on the audio driver diskettes.
Before you begin Please read the instructions in this chapter carefully before you attempt installation. The audio drivers for the ARK-3384 board are located on the audio driver CD. Run the supplied SETUP program to install the drivers; don’t copy the files manually.
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Ethernet Setup This chapter provides information on Ethernet configuration. Sections include: • Introduction • Installation of Ethernet drivers for Windows • 2000/XP • Further information...
7.2 Installation of Ethernet driver Before installing the Ethernet driver, note the procedures below. You must know which operating system you are using in your ARK-3384 Series, and then refer to the corresponding installation flow chart. Then just follow the steps described in the flow chart. You will quickly and successfully complete the installation, even if you are not familiar with instructions for MS-DOS or Windows.
Figure 7.6: Hardware Type Screen 6. Insert the ARK-3384’s Driver & Utility CD-ROM Disk into D: drive 6-1. Find the driver of chipset folder “82551QM” at the directory of “D:\ARK-3384 Series Software Device Driver\3_LAN” from ARK- 3384’s Driver & Utility CD-ROM Disk, click “setup” to start the installa- tion process.
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IEEE 802.11b/g Wireless LAN Setup This chapter provides information on software driver installation of IEEE 820.11b/g Wireless LAN Sections include: • Introduction • Installation of Ethernet drivers for Windows • 2000/XP • Further information...
IEEE 802.11b/g Wireless LAN Setup 8.1 Introduction The ARK-3384 is equipped with Wireless LAN interface that is fully compliant with IEEE 802.11b and 802.11g standard protocol and oper- ates in the 2.4GHz frequency bands with support of data speed up to 54Mbps.
Figure 8.2: Directory folder of Wireless LAN Click “Finish” to complete the driver installshield wizard. Figure 8.3: Installshield Wizard Complete A Easy Configuration Utility will shows on screen automatically, after complete the driver installshield wizard. Chapter 8...
The Configuration utility display the available wireless network list for your selection, please refer to Figure 8.6. User can configure the secu- rity data profile that required to connect with the selected wireless net- work by clicking “configure”. ARK-3384 User Manual...
Figure 8.6: “Profile” configuration screen The Wireless Network Properties will shows on screen after click- ing the “configure” to allow user configuration for the security data pro- file that required to connect with the selected wireless network. Figure 8.7: “Profile” configuration screen Click “Connect”...
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Full Disassembly Pro- cedure This chapter details the system disas- sembling procedure for setting up the jumpers and for maintenance. Sections include:...
Users should be aware that Advantech Co., Ltd. takes no responsibility whatsoever for any problems or damage caused by the disassembly of the ARK-3384 embedded box computer. Make sure the power cord of the ARK-3384 embedded box computer is unplugged before you start.
2. Unscrew the screws of the frame bracket on the front side of system Figure 9.2: 3. Remove the front frame bracket by carefully pulling and lifting the bracket in order to unlock it. Figure 9.3: Chapter 9...
The Front Frame Bracket removed Figure 9.4: 5. Unscrew the 2 screws which are located on the Front Metal Face plate Figure 9.5: ARK-3384 User Manual...
6. The Front Metal Face Plate removed Figure 9.6: Warning: Do not use too much pressure when removing the front metal face plate as the power button cable is still attached and could be dam- aged. 7. Unscrew the 4 screws of the frame bracket on the rear side of system Figure 9.7: Chapter 9...
8. Remove the rear frame bracket by carefully pulling and lifting the bracket in order to unlock it Figure 9.8: 9. The rear frame bracket removed. Figure 9.9: 10. Unscrew the 2 screws which are located on the Rear Metal Face plate ARK-3384 User Manual...
Figure 9.10: 11. Unscrew the 2 screws which fixed the “USB2&USB3 port” on the Rear Metal Face Plate Figure 9.11: 12. Unscrew the 2 screws which fixed the “COM2 port” on the Rear Metal Face Plate Chapter 9...
Warning: Do not use too much pressure when removing the front metal face plate as the COM2 connector cable is still attached and could be damaged. 14. Unscrews the 4 screws which fixed the MIO-6251 Module I/O board to the system board. Figure 9.13: ARK-3384 User Manual...
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