Advantech ARK-3389 User Manual
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Advantech ARK-3389 User Manual

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ARK-3389
Embedded Box Computer

User Manual

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Summary of Contents for Advantech ARK-3389

  • Page 1: User Manual

    ARK-3389 Embedded Box Computer User Manual...
  • Page 2 No part of this man- ual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reli- able.
  • Page 3 Product Warranty (2 years) Advantech warrants to you, the original purchaser, that each of its prod- ucts will be free from defects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products which have been repaired or...
  • Page 4 This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. This kind of cable is available from Advantech. Please contact your local supplier for ordering information.
  • Page 5 If any of these items are missing or damaged, contact your distributor or sales representative immediately. Safety Instructions Please read these safety instructions carefully. Please keep this User‘s Manual for later reference. Please disconnect this equipment from AC outlet before cleaning. Don‘t use liquid or sprayed detergent for cleaning.
  • Page 6 b. Liquid has penetrated the equipment. c. The equipment has been exposed to moisture. d. The equipment has not worked well or you can not get it work according to user‘s manual. e. The equipment has been dropped and damaged. f.

  • Page 7: Table Of Contents

    Introduction of ARK-3389 External I/O Connectors..8 Figure 2.1:ARK-3389 front metal panel external I/O con- nectors ..............8 Figure 2.2:ARK-3389 rear metal panel I/O connectors . 8 ARK-3389 front metal panel external I/O connectors ..9 2.2.1 Power ON/OFF Button ..........9 2.2.2...
  • Page 8 Figure 4.4:Advanced Chipset features screen ....28 4.5.1 DRAM Timing Selectable ........... 28 4.5.2 CAS Latency Time ............29 4.5.3 Active to Precharge Delay ........... 29 4.5.4 DRAM RAS# to CAS# Delay ........29 4.5.5 DRAM RAS# Precharge ..........29 ARK-3389 User Manual viii...
  • Page 9 4.5.6 DRAM Data Integrity Mode ........29 4.5.7 MGM Core Frequency ..........29 4.5.8 System BIOS Cacheable ..........29 4.5.9 Video BIOS Cacheable ..........29 4.5.10 Memory Hole At 15M-16M ........29 4.5.11 Delayed Transaction ............ 30 4.5.12 Delay Prior to Thermal ..........30 4.5.13 AGP Aperture Size (MB) ..........
  • Page 10 Figure 5.5:CD Directory “2.VGA” ......44 Figure 5.6:Intel® Extreme Chipset Graphics Driver Soft- ware Install Wizard .......... 44 Figure 5.7:Intel® Extreme Graphics Driver Setup ..45 Figure 5.8:InstallShield® Wizard Complete ....45 Chapter 6 Full Disassembly Procedure ......48 Introduction ..............48 ARK-3389 User Manual...
  • Page 11 Overview This chapter gives background infor- mation on the ARK-3389. It shows you the ARK-3389 overview and specifica- tions. Sections include: • Introduction • Hardware Specifications • Safety Precautions • ARK-3389 Series Model and Packing List • Chassis Dimension...

  • Page 12: Chapter 1 Overview

    • A special cushioned design that absorbs vibration to ensure maximum reliability under harsh conditions 1.1.2 Highly Compact Size • With its maximum mounting height of 69 mm, the ARK-3389 can be used in limited space critical conditions 1.1.3 Highly Scalable Performance with low power con- sumption •...

  • Page 13: Hardware Specification

    1.2.1 Processor Core Logic System • Intel® Ultra Low Voltage Celeron® M or Intel® Pentium® M Low Voltage Processor, µFC-BGA 479 Package: - ULV Celeron® M 1 GHz (for Model of ARK-3389-1S0B1E) - LV Pentium® M 1.4 GHz (for Model of ARK-3389-1S4B1E) System Chipset •...

  • Page 14: Other

    • USB: Three USB 2.0 compliant universal serial bus port • DIO: ARK-3389 provides one D-sub 8 bits Female connectors, which offers Digital IO communication interface ports. If you want to use DIO, you can find the Pin assignment as following 1.2.5 Storage...

  • Page 15: Environment Specifications

    +5VSB @ 1 A 1.2.8 Environment Specifications • Operating Temperature - When System is equipped with Industrial Grade Compact Flash Disk only: -20 to 60° C - When System is equipped with 2.5-inch Hard Disk: 0 to 45° C • Relative humidity 95 % @ 40 ° C (non-condensing) •...

  • Page 16: Chassis Dimensions

    1.3 Chassis Dimensions ARK-3389 User Manual...
  • Page 17 Hardware Functionality This chapter shows how to set up the ARK- 3389’s hardware functions, including con- necting peripherals, switches and indicators. Sections include: • Introduction of External I/O Connectors • Front metal panel external I/O connectors • Power Connector • LED Indicators •...

  • Page 18: Chapter 2 Hardware Functionality

    The following two figures show the external I/O connectors on ARK- 3389. The following sections give you detailed information about the function of each I/O connector. USB1 USB2 Figure 2.1: ARK-3389 front metal panel external I/O connectors CF \ CARD COM1 RESET LAN KB \ Mouse DC \ INPUT 252.

  • Page 19: Ark-3389 Front Metal Panel External I/O Connectors

    Suspend. 2.2.2 LED Indicators There are two LEDs on the ARK-3389 front panel for indicating system status: PWR LED is for power status and flash in red color; and HDD LED is for hard disk and compact flash disk status, which flash in green color.

  • Page 20: Lcd Backlight On/Off Control Connector

    LVDS_YBP3 2.2.4 LCD Backlight On/Off control Connector The ARK-3389 comes with a D-Sub 9-pin connector which provides a BKLTEN signal as well as +12V, +5V and Ground Pin signals that allow applicants to connect these signals to LCD Inverter to implement the LCD On/Off control.

  • Page 21: Ark-3389 Rear Metal Panel External I/O Connectors

    DIO5 DIO6 DIO7 2.4 ARK-3389 rear metal panel external I/O connectors 2.4.1 Power Input Connector The ARK-3389 comes with a Phoenix connector that carries 12~24 VDC external power input. Table 2.4: Power connector pin assignments Signal Name Ground +12 ~ 24 VDC...

  • Page 22: Com1 Connector

    2.4.2 COM1 Connector The ARK-3389 provides a D-sub 9-pin connector, which offers one stan- dard RS-232 serial communication interface port of COM1. Table 2.5: COM1 standard serial port pin assignments Signal Name 2.4.3 COM2 Connector The ARK-3389 provides a D-sub 9-pin connector, which offers one RS- 232/422/485 serial communication interface port for COM2.

  • Page 23: Ethernet Connector (Lan)

    Note: NC = “No Connection”. 2.4.4 Ethernet Connector (LAN) The ARK-3389 is equipped with an Intel 82551QM Ethernet controller that is fully compliant with IEEE 802.3u 10/100Base-T CSMA/CD stan- dards. The Ethernet port provides a standard RJ-45 jack connector with LED indicators on the front side to show its Active/Link status (Green LED) and Speed status (white LED).

  • Page 24: Reset Button

    PS2_MSCLK 2.4.7 VGA Connector The ARK-3389 provides a high resolution VGA interface by a D-sub 15-pin con- nector to support a VGA CRT monitor. It supports VGA and VESA, up to 1600 x 1200 @85-Hz resolution and up to 32 MB shared memory.

  • Page 25: Usb Connector

    H-SYNC V-SYNC 2.4.8 USB Connector The ARK-3389 provides three connector for USB interface, which gives complete Plug & Play and hot swapping for up to 127 external devices. The USB interface complies with USB UHCI, Rev. 2.0 compliant. The USB interface can be disabled in the system BIOS setup.
  • Page 26 Table 2.10: USB Connector Pin name Pin name USB_P0- USB_P1- USB_P0+ USB_P1+ ARK-3389 User Manual...

  • Page 27: Jumpers And Connectors

    Hardware Installation and Upgrade This chapter introduces how to initialize the ARK-3389. Sections include: • Jumpers and Connectors • Installing the DDR SDRAM Memory Module • Inserting a Compact Flash Card • Installing the 2.5" Hard Disk Drive (HDD) • Connecting Power...

  • Page 28: Chapter 3 Hardware Installation And Upgrade

    Upgrade 3.1 Jumpers and Connectors The ARK-3389 Embedded Box Computer consists of a PC-based com- puter that is housed in a aluminum top cover, a metal bottom case with accessed bottom cover and Front with Rear Metal Face plate. Your HDD, SDRAM, are all readily accessible by removing the accessed bottom cover.

  • Page 29: Setting Jumpers

    3.2 Setting jumpers You can configure your ARK-3389 to match the needs of your applica- tion by setting jumpers. A jumper is the simplest kind of electrical switch. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them.

  • Page 30: Lcd Power Jumper Setting (Jp6)

    Please also refer to Chapter 6 “Full Disassembly Procedure of ARK-3389 Embedded Box Computer”. The default setting of COM2 is RS-232. The RS-422/485 mode of COM2 can be support via replacing the internal cable and adjust the jumper inside of system.

  • Page 31: Inserting A Compact Flash Card

    3.6 Inserting a Compact Flash Card The procedure of installing a CompactFlash card into the ARK-3389 is detailed below, please follow these steps carefully. Remove the power cord. Unscrew the two screws from the CF Door located on rear face plate of the ARK-3389 embedded box computer.
  • Page 32 Inserting the CF Carrier back and assembling with 2 screws to the CF Door located on rear face plate of the ARK-3389 Note: The CompactFlash socket is allocated as Secondary IDE Master. ARK-3389 User Manual...

  • Page 33: Installing The 2.5" Hard Disk Drive (Hdd)

    Screw back the bottom cover with the four screws. 3.8 Connecting Power Connect the ARK-3389 to a 12 ~ 24 VDC power source. The power source can either be from a power adapter or an in-house power source. Chapter 3...
  • Page 34 ARK-3389 User Manual...
  • Page 35 Award BIOS Setup...

  • Page 36: Chapter 4 Award Bios Setup

    Then enter the "Setup" screen to modify the data. If the "CMOS checksum error..." mes- sage appears again and again, please check to see if the system battery needs to be replaced. ARK-3389 User Manual...

  • Page 37: Entering Setup

    4.2 Entering Setup Turn on the computer and check for the .patch code. If there is a number assigned to the patch code, it means that the BIOS supports your CPU. If there is no number assigned to the patch code, please contact an Advan- tech application engineer to obtain an up-to-date patch code file.
  • Page 38 • Set Password Establish, change, or disable password. • Save & Exit Setup Save CMOS value settings to CMOS and exit BIOS setup. • Exit Without Saving Abandon all CMOS value changes and exit BIOS setup. ARK-3389 User Manual...

  • Page 39: Standard Cmos Features

    4.2.2 Standard CMOS Features • Date The date format is <weekday>, <month>, <day>, <year>. Weekday From Sun to Sat, determined and displayed by BIOS only Month From Jan to Dec From 1 to 31 Year From 1999 through 2098 • Time The time format is <hour>...

  • Page 40: Advanced Bios Features

    • Boot Other Device [Enabled] Use this to add yet another device to the bootup queue. If First, Second, and Third Boot Devices are not present or fail, the system will boot from the next available device. ARK-3389 User Manual...

  • Page 41: Boot Up Numlock Status

    • Boot Up NumLock Status [On] When ON, system boots to keypad NumLock activated. • Gate A20 Option [On] Options are On (default), and Off. On means that the chipset controls GateA20, and gives fast GateA20 speed. Off means that the keyboard controller controls GateA20. This gives normal GateA20 speed.

  • Page 42: Advanced Chipset Features

    15 MB-16 MB will be unavailable to the system because only the expansion cards can access memory in this area. • Delayed Transaction [Enabled] The chipset has an embedded 32-bit posted write buffer to support delay transaction cycles. Select Enabled to support compliance with PCI specification version 2.1. ARK-3389 User Manual...

  • Page 43: Delay Prior To Thermal

    • Delay Prior to Thermal [16Min] This field activates the CPU thermal monitoring function after the sys- tem is given time to boot for a set number of minutes. Options are 16Min and 64 Min. • AGP Aperture Size [64] The field sets aperture size of the graphics.

  • Page 44: Integrated Peripherals

    Select Enabled if the user plans to use a USB keyboard. The choices: Enabled, Disabled. • Super IO Device [Press Enter] This item enables users to set the Super IO device status, including enable Floppy, COM, LPT, IR and control GPIO and Power fail status. ARK-3389 User Manual...

  • Page 45: Onboard Serial Port

    - Onboard Serial Port 1 [3F8/IRQ4] This item allows the user to select I/O port address. Range is from 2E8 to 3F8. - Onboard Serial Port 2 [2F8/IRQ3] This item allows the user to select I/O port address. Range is from 2E8 to 3F8.

  • Page 46: Video Off In Suspend

    • HDD Power Down [Disabled] This item allows the user to enable or disable HDD power down. When enabled, the user can set the delay before HDD power down. ARK-3389 User Manual...

  • Page 47: Soft-Off By Pwr-Bttn

    • Soft-Off by PWR-BTTN [Instant-Off] This item allows the user to adjust the function of the power button. Instant-Off Press power button then Power off instantly. Delay 4 Sec Press power button 4 sec. to Power off. • Wakeup By PCI Card [Press Enter] This item allows the user to select wake up by PCI Device.

  • Page 48: Pnp/Pci Configurations

    This item enables or disables automatic PCI clock detection. • Spread Spectrum [Disabled] This item enables or disables spread spectrum modulation. • CPU Host/3V66/PCI Clock [Default] This item enables users to set the CPU Host, AGP and PCI clock, either by automatic detection or manually. ARK-3389 User Manual...

  • Page 49: Load Optimized Defaults

    4.2.9 Load Optimized Defaults NOTE: Load Optimized Defaults loads the default system values directly from ROM. If the stored record created by the Setup program should ever become corrupted (and therefore unusable), these defaults will load auto- matically when the ARK-339X Series system is turned on. 4.2.10 Set Password Note: To enable this feature, first go to the Advanced BIOS Features menu, choose the Security Option, and select either Setup or System,...

  • Page 50: Save & Exit Setup

    Typing “Y” quits the BIOS Setup Utility and saves user-set values to CMOS. Typing “N” returns to BIOS Setup Utility. 4.2.12 Quit Without Saving Note: Typing “Y” quits the BIOS Setup Utility without saving to CMOS. Typing “N” returns to BIOS Setup Utility. ARK-3389 User Manual...
  • Page 51 PCI SVGA/LCD Setup This chapter details the software con- figuration information. It shows you how to configure the card to match your application requirements. The AWARD System BIOS is covered in Chapter 4. Sections include: • Installation of SVGA drivers •...

  • Page 52: Chapter 5 Pci Svga/Lcd Setup

    Figure 5.1: Advanced Chipset features screen 5.1.2 Display type The ARK-3389 can be set in one of four configurations: on a CRT, on a LVDS based flat panel display, on a DVI based digital flat panel display, on a TV display, or on both dual independent displays. The system is ini- tially set to “Auto”.

  • Page 53: Dual Independent Display

    5.1.3 Dual Independent Display The ARK-3389 uses an Intel 855GME or Intel 852GM controller that is capable of providing multiple views and simultaneous display with mixed video and graphics on a flat panel and CRT. To set up dual display under Windows 98, Windows NT/2000/XP follow these steps: Select “Start”, “Control panel”, "Setting", "Advanced", "Graphics...
  • Page 54 Select “1” for current display, or “2” for second display. Figure 5.3: Intel® 82852/82855 GM/GME Graphics Controller Properties – Extended Desktop Settings Enable “Extend my Windows desktop onto this monitor”. Click “OK”. ARK-3389 User Manual...

  • Page 55: Installation Of The Svga Driver

    Complete the following steps to install the SVGA driver. Follow the pro- cedures in the flow chart that apply to the operating system that you are using within your ARK-3389. 5.2.1 Installation of Windows 98/Me Find Win98/Me VGA driver from CD at the directory of ARK- 3389 CD, VGA\Win9x_ME\Graphics\Setup Figure 5.4: Directory “Graphics”...
  • Page 56 5.2.2 Installation of Windows 2000/XP You can find Win2000/XP VGA driver from CD at the directory of ARK-3389 CD-ROM, VGA\win2k_xp1332. Figure 5.5: CD Directory “2.VGA” Double click "setup" and "next" into setup wizard. Figure 5.6: Intel® Extreme Chipset Graphics Driver Software Install Wiz-...
  • Page 57 Figure 5.7: Intel® Extreme Graphics Driver Setup Restart computer when installation finished. Figure 5.8: InstallShield® Wizard Complete Chapter 5...
  • Page 58 ARK-3389 User Manual...
  • Page 59 Full Disassembly Procedure This chapter details the system disas- sembling procedure for setting up the jumpers and for maintenance.

  • Page 60: Chapter 6 Full Disassembly Procedure

    6.1 Introduction If you want to completely disassemble the panel PC, follow the step-by- step procedures below. Users should be aware that Advantech Co., Ltd. takes no responsibility whatsoever for any problems or damage caused by the user disassembly of the panel PC. Make sure the power cord of the panel PC is unplugged before you start disassembly.
  • Page 61 Unscrew the screws of the frame bracket on the front side. Remove the front frame bracket by carefully pulling and lifting the bracket in order to unlock it. The Front Frame Bracket removed Chapter 6...
  • Page 62 Unscrew the 4 screws of the frame bracket on the rear side of sys- tem. Remove the rear frame bracket by carefully pulling and lifting the bracket in order to unlock it. ARK-3389 User Manual...
  • Page 63 Unscrew the 2 screws which are located on the rear metal face plate. Warning: Do not use too much pressure when removing the front metal face plate as the COM2 connector cable is still attached and could be damaged. The system after the top cover has been removed. Chapter 6...
  • Page 64 Jumper Locations on PCM-9380/PCM-9386 Motherboard. COM Settings Power Setting ARK-3389 User Manual...

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